McDowell Road Dentistry

Came here after my last dentist was giving me the runaround and cannot say enough praise. Admin staff and medical staff are both so nice and most importantly very competent and helpful, I recommend this place highly now

Dr. Marsh personality is awesome. Made pulling teeth fun lol. Definitely recommend. Babysitter cancelled on me last minute and when he seen me stroll in with my 2 kids first thing he said was make sure she’s taking care of and help her with the kids! I Loved that! Although they sat there very respectfully while I got my work done it was very considerate!

I made an emergency dental appointment for an abscess tooth and was able to get in right away. I was already in considerable pain and had a good deal of swelling. The nurses were unable to take x-rays because of my swollen and infected jaw. Dr. Marsh spoke to me about the procedure and assured me that I would be completely numb but would feel pain after the extraction of a broken wisdom tooth. After two shots of novocaine, the procedure began and I still felt pain and screamed out “Stop Stop Stop!” Before he would stop extracting the tooth.
Dr. Marsh seemed annoyed and gave me two additional shots of novocaine and explained to me that I was at the legal limit. I allowed him to continue a second time. He jammed the tool into my infected gums and began prying my back tooth out. I was screaming for him to stop four times and crying. I know it was four because he was counting one, two, three, four, as he jammed the tool deeper to pry out my tooth while I could feel the tooth cracking.
He finally stopped and I was uncontrollably crying and shaking. He wanted to continue and I told him no. I sat in the chair for 15 minutes while the office was calling for a facility to get me relocated for a sedation appointment. In a brush of compassion, Dr. Marsh came in and said, “I’m sorry we couldn’t meet your expectations.”
I was still inconsolable and after another 10 minutes I went to the front desk and said I would be going to the emergency room as they couldn’t find anyone to take me in. I left sobbing in pain.
It was one of the most painful and traumatic experiences of my life. To add insult to injury, in their onboarding paperwork it asks if you’ve ever had a bad dental experience before. Whatever your previous experience, you’ll answer that question with a yes after visiting Dr. Marsh.
An hour later, I was able to locate a fantastic practice. The doctor that I met with was shocked that someone had tried to perform any work in the condition I was in.

Family has come here for about 2 years. Things were successful with the previous dentist. When we went in for an appt. last week and things at this office have changed.
The dentist we had she is gone and now it's a new one that we are not comfortable with. During the middle of a fill, the dentist stopped and said he would be right back. 32 mins later he comes back and said he had an emergency with a patient. Really no worries about that, yet he could have just told us that was happening instead of leaving abruptly with no notice.

We booked another appt at Biltmore and the dentist there, said the fill done by this dentist was wrong! --and so we have to go to a specialist to redo this fill. Omg... and on top of that the receptionists are overcharging us so we are dealing with that and our insurance.

We used to love this place but it's a total mess now and too much going on in the waiting room, and not enough superior-care for patients. We are fulfilling our last appt. and going to a different dentist. thx.

Great staff and Dr. A.
Since to the entrance you feel a great environment!!
I felt comfortable during the entire treatment and all the time that the staff spend with me.
Highly recommend!!!

Dr. Klein is a dentist with amazing talent. I'm very happy with the work he has done for me. The office staff is pleasant and easy to work with. The prices are reasonable. I would recommend this practice to anyone looking for quality dental work.

Nice people and good service and good quality for the dental care

Beginning with the pleasant welcoming received upon arrival, McDowell Road Dentistry has provided extremely pleasant, informative, and positive results. The secretary; please excuse me if your title is different is wonderful, in exam room, the care received is superb, accurate, and professionally handled by every employee of McDowell Rd. Dentistry. I must thank the entire staff for your kindness and caring for my teeth. God bless you!!!!!!!

I felt so happy with Dr. Klein attention. He was professional, polite, and gorgeous with me. He did the treatments with high quality and the procedures were explained well by him, so I recommend him to everyone. If you want an high odontology attention you have to go with Dr. Klein. Thank you. Great team.

I recommend this clinic a 100%. Thanks for the great job! They Gave me a beautiful smile again. Thanks for all the passion that Dr. Klein put into his job.