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Review of Western Dental & Orthodontics

Western Dental & Orthodontics:

Western Dental & Orthodontics is a dental clinic located in Chico, California. The clinic offers a wide range of dental services, including dental implants, orthodontics, pediatric dentistry, and emergency dental services. The clinic is open six days a week and has convenient hours to accommodate busy schedules.

The clinic has a team of experienced and knowledgeable dental professionals who are dedicated to providing high-quality dental care to their patients. Patients have praised the clinic for its friendly and caring staff, with many mentioning specific staff members by name. The clinic has also been praised for its affordable prices and its willingness to work with patients to develop a treatment plan that fits their needs and budget.

While some negative reviews have been left for the clinic, the majority of patients have had positive experiences. Some negative reviews mention long wait times or issues with scheduling, but these seem to be isolated incidents.

If you are looking for a dental clinic in Chico, Western Dental & Orthodontics is worth considering. With a wide range of services, convenient hours, and a team of friendly and knowledgeable staff, the clinic is well-equipped to meet your dental needs.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

Western Dental & Orthodontics Reviews - 200

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sunday Cross

Sunday Cross

πŸ‘ πŸ‘Ž 😐
Professional Dentist Attentive Bedside Manner Beautiful Work Hectic Waiting Room Billing Confusion Scheduling Issues

So, I am a new patient at Western Dental, and my dentist that did my work is Dr. Aleta. I just want to take a moment to highly recommend her. She definitely explains everything she is going to do, and listened to all my concerns and did what she could to address them at every point throughout my treatment. She has a very gentle but effective touch while she is doing the dental work, and professional and attentive bedside manner. I was very worried about the dental work I had to have done but once I trusted Dr. Aleta, everything worked out! I felt she heeded my cosmetic concerns as well and the work came out looking beautiful! Thank you, Dr. Aleta! The only reason I only gave four stars is that it's a little hectic in the waiting room. I can tell the ladies behind the counter are working hard, but it did seem a little rushed and confused at times. They did answer all my questions though and did their best to explain the billing, insurance, etc. Just DON'T FORGET TO WEAR A MASK, it's important in their office. Also be sure to double check your appointment times as there was some issues with scheduling, but they did their best to make it right in the end. The x-ray techs and dental assistants were also very kind.
Thanks for helping me, Western Dental. <3

Hillary Couser

Hillary Couser

πŸ‘ πŸ‘Ž 😐
Professional Staff Efficient Service Comfortable Experience

First time visiting here and I will definitely be back. Professional and efficient staff. Santana made me forget how uncomfortable I am at the dentist office. She was so kind and pleasant to be around. She took the time to explain everything that would be done before it was and made sure I was completely comfortable. James was courteous, made me laugh and worked with my insurance issues so that I had the most options available to me. Overall smooth and positive.

Dana Morris

Dana Morris

πŸ‘ πŸ‘Ž 😐
Friendly Service Long Wait Time Poor Communication

James was so friendly! I appreciated his great service.

Unfortunately, I quite frustrated that my appointment that was at 10:00AM and it did not end until 2:38PM. I was not expecting that. I would of preferred more open communication by the staff. If they were running that far behind (several hours) and I knew the wait was that long I would of rescheduled. I attempted to reschedule at 1:30pm, however, staff told me "I was next". I waited an additional 30 minutes and was actually seen. This is the 2nd time my initial evaluation has run incredibly late.

Matt Perkins

Matt Perkins

πŸ‘ πŸ‘Ž 😐
Amazing staff Excellent dentist Painless procedure

Amazing staff and dentist! I just moved from Washington and found this place, and they are all amazing! I had two replacements for old fillings and I felt no pain and the dentist was very quick and excellent at telling me what she was doing when she was doing it. The staff that I ran into that are amazing are Jorge, Stephanie, Vanessa and the dentist that is excellent is Dr Aleta. I am happy I came here.

Evander Statchwick

Evander Statchwick

πŸ‘ πŸ‘Ž 😐
professional kind knowledgeable friendly helpful excellent workers deserves raises

Santana is a super star! I was very nervous to come in but Santana made me feel much better. She is so professional, kind and knowledgeable. Myra was also so friendly, helpful and awesome. Western Dental is lucky to have such excellent workers. They need raises!

Jose A

Jose A

πŸ‘ πŸ‘Ž 😐
Great experience Helpful staff Expert service Recommend

Great experience overall! Front staff was very helpful & friendly, Santana is an expert at doing x-rays, she did an amazing job she explained all the procedures step by step. I recommend W&D to anyone looking to get some work done they do basically everything.

Dessa Nadayag

Dessa Nadayag

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Doctor Friendly Service

I just had to edit my review and here it is.
Kimberly was very helpful with the information I asked from my first visit. Since then I feel comfortable coming to this location. Doctor Kenny took great care of me. He is very gentle making sure that I feel comfortable and not in pain. If I can give him more than five star I would! Chantel is amazing with explaining all the questions I had and she's very friendly. Overall, I had a great experience with all of the staff.

Dani M

Dani M

πŸ‘ πŸ‘Ž 😐
Great Staff Affordable Treatment Positive Attitude

Walter, George and Santana were great! I came in so nervous, with so many questions, and they really took their time to stop and explain how everything works, and work out an affordable game plan for my treatment. George took my impressions, and (most importantly) reminded me to think and stay positive; I so greatly needed to hear that. Thanks so much everybody!

Adrian Soto

Adrian Soto

πŸ‘ πŸ‘Ž 😐
Poor Scheduling Unprofessional Receptionist

Had an appointment for an emergency and I get there and they can’t find my appointment so they asked me to come back next day. Lady standing next to me had the exact same issue. So they need to work on scheduling. Also some of the receptionist can be more professional but not all we’re bad. The girl who took my X-rays was awesome!

Yulya Yakubovsky

Yulya Yakubovsky

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Experience Fun Atmosphere

Really loved Santana and James! They were so sweet and easy to get along with! 100% enjoyed my experience because of them! Full of laughs and I didn’t cry I swear!

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Western Dental & Orthodontics Hours

  • Monday 9 AM to 6 PM
  • Tuesday 9 AM to 6 PM
  • Wednesday 9 AM to 6 PM
  • Thursday 9 AM to 6 PM
  • Friday 9 AM to 6 PM
  • Saturday 8 AM to 4 PM
  • Sunday