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Victor De Los Santos Cosmetic & Family Dentistry

3.5

11 reviews

Review of Victor De Los Santos Cosmetic & Family Dentistry

Victor De Los Santos Cosmetic & Family Dentistry:

Victor De Los Santos Cosmetic & Family Dentistry is a dental clinic located in Long Beach, California. The clinic specializes in cosmetic dentistry and offers a range of services such as teeth whitening, veneers, dental implants, and more. The clinic is open Monday through Friday, but closed on weekends.

While some customers have had positive experiences with the clinic, others have reported negative experiences. Some customers have had difficulty reaching the clinic by phone, and others have reported issues with billing and insurance. One customer reported that they had to walk in to set up an appointment because the clinic did not answer their phone. Another customer reported that the clinic charged their insurance incorrectly and only updated the information after the customer made threats.

Despite these negative reviews, some customers have reported positive experiences with the clinic. One customer reported that they love the office and won't go anywhere else unless they have to. Another customer reported that the staff was friendly and quick.

Overall, Victor De Los Santos Cosmetic & Family Dentistry offers cosmetic dentistry services in Long Beach, California. While some customers have had negative experiences with the clinic, others have had positive experiences. It is recommended that customers do their research and read reviews before making an appointment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom

Victor De Los Santos Cosmetic & Family Dentistry Reviews - 11

3.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Carlos Buitrago

Carlos Buitrago

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Inaccessible

Called for an appointment because I have a tooth infection, my call was directed to voicemail, then someone call me from an unknown no ID number, and left me another number to call in my voicemail. I called the other number and their voicemail box was full. Imposible to reach them over the phone for an appointment. Tomorrow morning I am calling my insurance to file a complain. Hopefully I get get another dentist office.

Art Nunymiss

I love this office and won’t go anywhere else unless I have to. They are on the ball and do great work.

Laura Torres

Laura Torres

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Inaccurate Billing Inadequate Equipment

Great dental assistants and the Dr was good, at first. Office staff made experience bad. Would ask for a breakdown of charges for a large procedure and never got one, they charged my insurance wrong and only until I used threats did they finally update info correctly. The final blow came after deciding to leave this office. My new dentist discovered cavities under my old fillings, I didn't feel them but they should have been detected with a good x-ray. Dr didn't catch cavities possibly outdated equipment or didn't care. Costs me a good penny with the new doctor. Also gave awful care to a relative with a crown. Found out how bad it was when we left him and started getting quotes for implant.
Do your homework even when the doctor seems nice like this one and stay on top of their office, good doctor doesn't always mean good office staff.

Amanda Boles

Amanda Boles

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Great Doctor Good with Kids Family Friendly

At first my four year old daughter was scared crying and trying to leave; but Dr. De Los Santos came in and introduced himself, talk to her calmly keeping her distracted and comfortable so he could clean her teeth!! He really is a great Dr and I'm going to bring my whole family here! You should too !!

Sarah Zearley

Sarah Zearley

πŸ‘ πŸ‘Ž 😐
Great Service Friendly Staff

Been going here for years.... they are the best. Always takes the best care of me and my family. They know how to keep you calm and relaxed. Making sure your ok. Love the staff. Always a smile on everyone face. Wouldn't trade them for anyone else.

Elida Bugarin

Elida Bugarin

πŸ‘ πŸ‘Ž 😐
Amazing Dentist Professionalism Cordial Staff No Pain

Dr. De Santos , the most amazing Denrist , warm hearted, his profesionalism and his work is truthly admirable . What seemed impossible for me, was an easy task for him , he made me feel special I’m regaining my confidence! . The cordiality of his staff makes you feel welcome , comfortable , loved ! Searching the web for a Dentist , I found him and I thank the lord Jesus Christ with all my heart ..

* I have felt , NO PAIN AT ALL !!!

Marco Mendez

Marco Mendez

πŸ‘ πŸ‘Ž 😐
Excellent Service Comfortable Timely Assistance Accurate Assistance Easy Process Exceptional Treatment

Excellent service, Cristal made sure I was comfortable providing timely and accurate assistance at all times made the process easy, I did not feel a thing and it was a lot of work thanks Dr. and last but not least I really appreciate the exceptional treatment from the personnel at the desk and billing.

Baby girl

This dentist left a root in my gums he did not even check when he pulled the tooth

Nacho GirlBrey

Never anwer their phones! I had to walk in to set up an appointment and now I have an emergency issue and still no answer. Try calling?

RAVENIOUS

Friendly and quick

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