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Review of Newport Dental & Orthodontics

Newport Dental & Orthodontics is a dental clinic that offers a range of dental services, including cosmetic dentistry and orthodontics. The clinic is located in Los Angeles, California, and is open six days a week, with hours varying from day to day. The clinic offers a range of services, including teeth cleaning, fillings, extractions, and root canals. They also offer cosmetic services such as teeth whitening, veneers, and Invisalign.

The clinic has received mixed reviews from customers. Some have praised the staff for being friendly and professional, while others have criticized the clinic for being unprofessional and providing poor service. Some customers have complained about the high cost of services and the lack of transparency in pricing. Others have complained about the quality of the work done, with some claiming that the clinic did not properly clean their teeth or that they were left in pain after a procedure.

Despite the mixed reviews, Newport Dental & Orthodontics has a loyal customer base. Many customers have praised the clinic for its convenient location and flexible hours. They also appreciate the range of services offered and the expertise of the staff. Some customers have even traveled long distances to receive treatment at the clinic.

If you are looking for a dental clinic in the Los Angeles area, Newport Dental & Orthodontics may be worth considering. However, it is important to do your research and read reviews from other customers before making a decision.

Amenities

  • Wheelchair accessible restroom

Newport Dental & Orthodontics Reviews - 129

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Antonio Rodriguez

Antonio Rodriguez

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Poor Dental Work Unprofessional Staff

I had a scheduled visit for this office to get a filling and four wisdom teeth out. Long story short, they had to redo my filling since i was still feeling discomfort weeks after and my with wisdom teeth removals, i had 3 turn out ok but 1 they had left pieces of my teeth there which it was bothering me and I basically took them out on my own. I changed dentist and it was a way better experience. I had to open a case with my insurance about the horrible experience with newport dental.

Krystle Reyna

Krystle Reyna

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Great Service Skilled Dentist Best Experience

I have always hated going to the dentist. This place changed my mind, such great service. The dentist really knows what he is doing. I had the best experience.

Alberto Flores

I've always been treated and been taken care of excellently well by the staff, I highly recommend this place.

Ezmuh Orteez

Ezmuh Orteez

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Poor Financial Service Unhelpful Manager

I really like their service. They are nice and helpful, except when it comes to financial anything. My son was recommended a treatment not covered by his insurance which I understand, so I got the fee and was not offered any financial arrangement of any kind. Once my som was in the chair the nurse, not the financial coordinator but the nurse told me about financial arrangements. Why????? This is the second issue I have here. I asked to speak to the manager and was actually the one helping me with the financial arrangement I asked her why was I not offered any financial arrangements two weeks ago. She said maybe they didn’t have the diagnosis then and I told her they did cause I was told about it and was quoted on it but nothing was offered. She then said β€œoh I dont know” that’s not a statement you’d like to hear from the manager. I felt unwelcomed by the manager this time, big difference from the fist time I spoke to her…

Zuri Tamayo

Zuri Tamayo

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Friendly Staff Great Service Attention to Detail

Love coming here, the ladies are always so friendly and welcoming. I went in yesterday for my regular polish cleaning and met a new individual I hadn’t seen before and I’ve been going there for years. Jeanette (I hope I spelled it correctly). She was wonderful, thorough through each and every step and gentle. All the ladies here are great, such an Awesome team overall! πŸ‘ŒπŸΌπŸŒΈβœ¨

Mayte Hernandez

Mayte Hernandez

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Great staff Accommodating Professional Knowledgeable Cleanliness

I want to give an awesome review to this great staff of dental pros!! My son recently got a new job and orientation, training, etc was looming in the near, near future and he drops the "my wisdom teeth are bothering me" bomb on me...he wouldn't be able to take time off and calling off sick is not an option so I called Newport for an ASAP exam/extraction. Not only did the call center make calls to accommodate us, the operator Crystal checked in on me as I was in hold to update me as far as her progress. Finally, we got a next-day appt at the E 1st street location! From the moment we walked in the door, the staff was kind, courteous, professional and knowledgeable. Again, the lady behind the counter kept me in the loop as she was processing insurance and what not. Any delays were by my insurance, but once we had the go ahead, everything went fast and smooth. I recommend this office for its staff, cleanliness, and professionalism by everyone involved, front office, techs, and doctors!! Thanks everyone!

Gina Jimenez

Staff is the best! Very friendly, attentive, and make you feel very comfortable!

NORMA ZALDATE

NORMA ZALDATE

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Amazing Staff Patient Care COVID Safety Measures

I recently switched to Delta because I was unhappy with my previous dental provider and was given the option to go to Newport Dental. Since day one, their staff is amazing! They are all super friendly and polite, even with all this covid restrictions and craziness going on. You walk in, rinse your mouth, and get seated in a room. The dentist and everyone else are patient and explain everything to you. My last cleaning was with Jeanette, she explained what she was doing before she did it, explained the medication she was using, and every few minutes would check on me and give me a break. I love this place!!

frank carrillo

Great people.
Went straight to my problem
Gave me financial options .
In and out
My new dentist.

Joe Burruel

Joe Burruel

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Expensive Unhappy Bad Experience

I was very disappointed with my visit with the dentist. I only went for a teeth cleaning, after they took x-rays it was determined that I need a good cleaning before they start I was shown a bill for $900+ dollars, I was not happy and I will not be going back.

JB

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