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Review of Petaluma Modern Dentistry

Petaluma Modern Dentistry:

Petaluma Modern Dentistry is a dental clinic located in Petaluma, California. The clinic offers a wide range of dental services, including cosmetic dentistry, teeth whitening, oral surgery, and dental hygiene. The clinic is open from Monday to Friday from 7:00 AM to 3:00 PM. The clinic is closed on weekends.

The clinic is staffed by a team of experienced and friendly dental professionals who are committed to providing high-quality dental care to their patients. The clinic is equipped with the latest dental technology and equipment to ensure that patients receive the best possible care. The clinic is also committed to providing a comfortable and relaxing environment for their patients.

The clinic has received mixed reviews from its customers. While some customers have praised the clinic for its friendly staff, clean facilities, and affordable prices, others have criticized the clinic for its poor customer service and long wait times. However, the clinic has responded to negative reviews and has taken steps to address the concerns of its customers.

If you are looking for a dental clinic in Petaluma, California, Petaluma Modern Dentistry is worth considering. The clinic offers a wide range of dental services, and its staff is committed to providing high-quality dental care to their patients.

Amenities

  • Wheelchair accessible restroom
  • Has online care

Petaluma Modern Dentistry Reviews - 38

3.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tim Moore

Tim Moore

πŸ‘ πŸ‘Ž 😐
Emergency Friendly Staff Professional Highly Recommend

I needed to get in for an emergency and I am so glad I found these guys! Their kind manner and friendliness was out of this world, both on the phone and when I arrived in the lobby. For my procedure the doctors were friendly and put you at ease, took great care of you, were fast and painless. Highly recommend if you need any dental work done within an hour of this place, you’ll be smiling all the way home knowing you found the best dental practice in the area.

Aden Williams

Aden Williams

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Good Price Helpful Front Desk Well Organized Offices Quick and Informative

Good price, helpful front desk, and well organized offices. Dr Horton and his assistant Donah were quick and informative for my filling/cleaning.

james scott

Great service and communication. Most importantly no pain :) I will definitely be back!

Rebecca Smith

Rebecca Smith

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Rude Front Desk Rescheduling Appointments Not Honest Dentists Come and Go DeltaCare

Another Joke of a dental practice through DeltaCare. Rude front desk, Rescheduling appoints and not being honest as to why.
Dentists come and go. Find somewhere else and If you can afford to pay out of pocket for an in house dental plan from a reputable Dentist than its worth it to avoid the frustration.

Sylva Smith

Great office, always clean and Connie is very knowledgeable and helpful

Mike cook

Mike cook

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Poor Customer Service Disrespectful Attitude Receptionist

The dentist and staff are great. My only problem is the customer service and attitude at the front desk. Very aggressive in tone, and disrespectful. Not once but 3 times now. Not sure I’ll be returning or not. It’s always reception at dentist offices too for some reason. I hope they remember that clients don’t need to go there because of insurance. They act as if we do.

Kevin Clarke

Kevin Clarke

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Poor Service Long Wait Times Unprofessional Behavior Unsatisfactory Work

MANY issues with this dentist.
1. I had cleaning appointment scheduled for 5 months. They call me a week before and said dentist is not available . Another new appointment is not available for another 6 months!
2. I have gone to this dentist for over 6 years (because its the only one on my Costco plan) and he has never taken the time to get to know me -- still does not know me after all these years.
3. my son went here and they didn't treat an issue with a tooth that had to be extracted a year later.
4. you go in for a cleaning and they try an upsell you with all these other procedures.

DON'T BOTHER WITH THIS PLACE. They don't care about their patients and do poor work. I'm finding new insurance because of them.

Heather Faria

Heather Faria

πŸ‘ πŸ‘Ž 😐
Professional Friendly Comfortable Efficient Highly Recommended

I had an amazing experience with this office yesterday. They were professional, friendly and very concerned with my comfort. They answered all of my questions and spent a ton of time with me. They even cleaned my teeth and filled my cavity right on the spot without making me reschedule. They went over all of the costs associated with everything and were so wonderful with everything. I can not recommend them highly enough! I am actually looking forward to my next cleaning

Susan Miller

Susan Miller

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High Tech Equipment Friendly Staff Painless Procedure

I have been going to this practice for two years now, and each time I am more impressed with my experience. Recently I needed to have a crown done to replace a cracked tooth. I was in the office a total of two hours, and got the entire procedure, including the crown, done on one visit! The reason is that they have a very high tech machine that creates the crowns while you wait. Dr. Fletcher did a wonderful job of making sure I was not in any pain, there was plenty of suction during the prep (I choke easily so they are very good at doing this for me) and there was no pain afterward. The staff is super nice, and the office sparkling clean. I highly recommend the services, staff and overall great experience at Petaluma Modern Dentistry!

Brandon

Brandon

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Affordable Price Professional Staff Clean Office Great Service

Very affordable price with my insurance. I thought it was gonna be super expensive since it's a relatively rich neighborhood, but it was actually not expensive at all. Nice and professional people. Office is clean, I got filling done by Dr Duhn. He was nice, professional, and did a great job. 10/10

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Petaluma Modern Dentistry Hours

  • Monday 7 AM to 3 PM
  • Tuesday 7 AM to 3 PM
  • Wednesday 7 AM to 3 PM
  • Thursday 7 AM to 3 PM
  • Friday 7 AM to 3 PM
  • Saturday
  • Sunday