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Review of Golden Smiles Dental

Golden Smiles Dental:

Golden Smiles Dental is a dental clinic located in Rancho Cucamonga, California. The clinic offers services such as cosmetic dentistry, dental implants, orthodontics, and general dentistry. The clinic is open six days a week, from Monday to Saturday, and is closed on Sundays. The clinic's hours of operation are from 9:00 am to 6:00 pm on weekdays, and from 9:00 am to 2:00 pm on Saturdays.

The clinic has received mixed reviews from customers. While some customers have praised the clinic for its friendly staff and quality service, others have criticized the clinic for its unprofessionalism and rude staff. Some customers have also complained about the clinic's rescheduling policies and difficulty in obtaining refunds for services not rendered.

Despite the mixed reviews, many customers have praised the clinic's dentists for their professionalism and expertise. The clinic's dentists are said to be knowledgeable and skilled in their field, and are able to provide quality dental care to their patients. The clinic's staff is also said to be friendly and welcoming, making patients feel comfortable during their visits.

If you are looking for a dental clinic in the Rancho Cucamonga area, Golden Smiles Dental may be worth considering. However, it is recommended that you read customer reviews and do your own research before making a decision.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Golden Smiles Dental Reviews - 72

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Debbie Hemphill

Debbie Hemphill

πŸ‘ πŸ‘Ž 😐
Great Service Friendly Staff Skilled Dentists

This dentist place is the best. I have went to several Different ones and I wasn’t happy. Till I came here they care and explain to you want they are doing. I highly recommend them. Especially Vianey she is best. She deserves a raise. She is great at the front and makes you feel welcomed and makes you look forward to come back and see her smiling face. All the doctors here are awesome. At the other dentists they gave me no hope with my teeth but coming here they have repaired my teeth and kept me on my scheduled visits.

Samantha Schubert

Samantha Schubert

πŸ‘ πŸ‘Ž 😐
Professional Personable Comfortable

I came to this dental office over 6 years because I had extreme anxiety and I needed a change from my previous dentist who did not help in that respect.
I have to say that, since becoming a patient of Golden Smiles, I now feel more comfortable. Dr. Harry and Dr. D have always been honest, professional and personable. I no longer dread going for dental procedures or check-ups at the level I used to.
The entire staff has always been very hard-working and kind as well!

Elizabeth Holzhauser

Elizabeth Holzhauser

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Extensive Dental Work Anxiety Customized Color Payment Plan Great Service

I am so incredibly happy with my extensive dental work performed at Golden Smiles Dental. For at least 4 years, I had neglected many severe issues because of my anxiety. In 2020, I received a recommendation for Dr Harry Negoghosian. I made an appointment and he carefully informed me of the services I needed in order to correct my dental issues. In fact, my teeth have a color that is not common. Yes...they look white but they are not. I elected to personally go to the dental lab and the experts spent over an hour time customizing the color of my implants and crowns. I have never allowed a professional to assume that much time. I was always so scared. Additionally an office staff member arranged a payment plan for these services that fit with my budget. Golden Smiles are the best !!!! Thank you for your services!!! My teeth are spectacular!

Angela Jordan

Angela Jordan

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Great Service Friendly Staff Convenient Hours

I have been coming to Golden smiles Dental for a short time. Dr. Deragobian have worked on my family teeth and she really does a great job. The staff is always friendly and I love the fact that they are open on Saturday’s.

Hollan Whitlock

Hollan Whitlock

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Delayed Refund Unprofessional Behavior

Took repeated calls and getting the lending club involved to get a refund from them for procedure that never happened for over 2 months. After I left a negative review on Google they finally refunded me. I called their office several times and was told that someone would call me back about the refund which never happened. I had to get the lending partner involved who then sent their office and official request to do the refund and even then they called me several times asking for more money.

And no, I'm not removing this review so don't try calling me and asking I remove it. You should have handled the situation in a more professional manner so I didn't have to resort to leaving negative reviews and filing a claim with the better business bureau.

Brian S

Brian S

πŸ‘ πŸ‘Ž 😐
unprofessional inconvenient canceled appointment waste of time waste of money

Okay I can’t speak on the quality of service, unfortunately I haven’t gotten that far. From other reviews I believe it might be good. But the unprofessional way they did things for me this week were irritating. So much so this is my first review of any business in a long time, so my wife and I had appointments set for Wednesday the 28th at 3 and 4 pm. We scheduled a baby sitter to watch our daughter. Okay so Monday I get called twice to confirm, Tuesday morning I get called to confirm then Tuesday evening I get called to reschedule from the 28th to the 29th which is Thursday, even though it was an inconvenience I said okay. So then I get called Wednesday morning to confirm, then Wednesday evening I get called to reschedule from 4 pm to 1230 on Thursday. Now this wouldn’t usually be that big of a deal but how many times do I need to get called to confirm (which I do) only for them to reschedule me twice anyways ? And the fact I had to reschedule the babysitter and then end up canceling anyways was completely annoying for me as well as my babysitter. I am no longer going to get my teeth cleaning done but yet I’m going to pay my babysitter for the inconvenience and wasting her chance at scheduling another family. So I’m out a cleaning and out on money, what a waste. I’m not saying they don’t know what they’re doing over there but that irritated me. Imagine getting multiple calls a day and then getting it canceled. SMH.

Pablo Frescobar

Pablo Frescobar

πŸ‘ πŸ‘Ž 😐
Rude Staff Poor Customer Service

The random lady with the hair clip and grey hair coming through her hair dye is extremely rude. I needed to make an appt to get my wisdom teeth extracted and i wasnt in the best of moods and said random lady wanted to play games by not looking up my name through the social in the computer and then pretending to call my health insurance and said nothing pops up in my name. Never coming here again and you shouldnt either if you respect yourself.

Katherine Galvan

Katherine Galvan

πŸ‘ πŸ‘Ž 😐
Professional Great Work Friendly Thankful

My experience was absolutely fantastic. Everyone at golden smiles are so professional at all times. Great work I love how I have been treated by the dentist and the staff. They explain every step and follow up. I’m very pleased and thankful. I especially like the friendliness. So once again thank you so much.

Sabrina Curiel

Sabrina Curiel

πŸ‘ πŸ‘Ž 😐
Great Service Timely Friendly Staff

This place does a great job everything I need done gets done in a timely matter never had any issues with the work I got done and the lady in the front desk VIANEY! is the best she's cool people she calls me when my next appointment is thank you vianey ❀️

Moe Awad

Moe Awad

πŸ‘ πŸ‘Ž 😐
Great job Helpful doctor Patient Implant Great experience Recommend

They done a great job the doctor was very helpful and he was really patient doing my mother’s implant. Great experience I definitely recommend him

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