Search

Review of Franck Family Dental

Franck Family Dental:

Franck Family Dental is a dental clinic located in Rocklin, California. The clinic offers a wide range of dental services, including cosmetic dentistry, dental hygiene, pediatric dentistry, and more. The clinic is open from Monday to Friday, with varying hours depending on the day. The clinic is closed on weekends.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its friendly staff, professional dentists, and quality dental services. One customer mentioned that the clinic is welcoming, kind, and patient, and is willing to meet patients where they are at with their oral hygiene. Another customer mentioned that the clinic is professional, honest, supportive, and responsive, and that they are confident that their dental care will continue to be excellent now that they have joined with this practice.

However, some customers have criticized the clinic for its disorganization and lack of respect for people's schedules. One customer mentioned that the clinic has canceled their appointments with only one day's notice and has rescheduled them four times within the last two years. Another customer mentioned that the lady on the phone was argumentative when they called to tell them that they will be moving to a different dentist because of these issues.

In conclusion, Franck Family Dental is a dental clinic that offers a wide range of dental services. While the clinic has received mixed reviews from customers, it is clear that the clinic has a friendly staff and professional dentists who provide quality dental services. However, the clinic needs to improve its organizational skills and respect for people's schedules.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Franck Family Dental Reviews - 48

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Katrina Guerrero

Katrina Guerrero

πŸ‘ πŸ‘Ž 😐
Professional Timely Understanding Caring Strong Interpersonal Skills Passionate

Dr Franck Dental group is professional and timely. They are very understanding and caring. Strong interpersonal skills, and have a passion for their profession. I highly recommend them for all your dental care.

Rachel Huntington

Rachel Huntington

πŸ‘ πŸ‘Ž 😐
Caring Staff Accurate Work Recommendation

I love this office! All the workers are so caring about each patient and they do very thoughtful, accurate work. I’ve never experienced any issues! I would recommend Franck Family Dental to my friends and family.

Jasmine herrenschmidt

Jasmine herrenschmidt

πŸ‘ πŸ‘Ž 😐
Great Service Attention to Detail Highly Recommended

I couldn’t be more happy with my 3 separate experiences here!
I was referred by my sister in law and I couldn’t be more grateful.
The staff is welcoming, kind and patient. Everyone is very detail oriented which I appreciate when it comes to my teeth.
I had a cleaning, two cavities filled and for my personal aesthetic needs, Dr. Alkordy fixed my smile!
I’ve always been very insecure about my teeth and I’m so happy I chose to do something about it!
She was VERY meticulous and really cared about my comfort.
I highly recommend this place and Dr. Alkordy!

Matthew Falvey

Matthew Falvey

πŸ‘ πŸ‘Ž 😐
Disorganized Unprofessional Poor Customer Service

This dental office is disorganized and not respectful of people’s schedules. We’ve been patients of theirs for a few years now. Within the last 2 years we’ve been called with 1 days notice that they have to cancel our appointments and reschedule 4 times. These appointments are for cleanings which are 6 months apart. Then they don’t have appointments for another month or 2. They’ve used a variety of different excuses regarding their need to cancel. We’ve complained before about this issue but clearly their business is not well ran because it’s not changing.

My wife called to tell them we will be moving to a different dentist because of these issues and the lady on the phone was argumentative. Totally unprofessional and glad we are not giving our business to Franck’s Family Dental any longer.

madeline dungan

madeline dungan

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Service Recommendation

I have been coming here for that last few years. Lovely and understanding staff. Willing to meet you where you are at with oral hygiene. I would recommend this office to any friends or family who are looking to change their dentist.

Mandy McEwen

Mandy McEwen

πŸ‘ πŸ‘Ž 😐
Great Service Friendly Staff Thorough

I love Dr. Franck and the fabulous ladies at Franck Family Dental! Having only lived in this area for a few years, I wasn't sure what dentist to choose as there are so many options. Shortly after moving to this area, I chose a dentist I wasn't the happiest with, but continued going due to convenience. After moving a few miles away, I told myself it was time to find a dentist I absolutely loved AND was closer in location. I wasn't expecting to love Dr. Franck and her staff right away and was going to "try out" a few dentists before making my decision. Fabulous reviews led me to try Dr. Franck first, and after my first visit with her, I knew she was the best choice for me. So, my search ended there! It's now been over a year and I couldn't be happier. Dr. Franck is very thorough and showed me things I never knew about my teeth. Her entire staff is also very friendly and thorough. I can honestly say that the best teeth cleanings I've ever had were at Franck Family Dental. So glad I found them!

Shelly Stockel

Shelly Stockel

πŸ‘ πŸ‘Ž 😐
Friendly Staff Professional Great Service

Frank Family Dental is a warm & welcoming place from the moment you enter until your appointment is over. Everyone is very kind & professional, I just can say enough about how happy I am with Dr Kasi & her team!!

Kevin Seymour

Kevin Seymour

πŸ‘ πŸ‘Ž 😐
Family-friendly Welcoming staff No pressure sales

The dentist is not a very popular place to be in general and I have always had a hard time finding a place for kids and adults alike.
Franck Family dental checks that box. My family has finally found a dentist and staff that make you feel welcome without pressuring you into buying things or shaming you for not have the greatest pearly whites.
Thank you to all the staff at Franck Family dental.

Teresa McKevitt

Teresa McKevitt

πŸ‘ πŸ‘Ž 😐
Great Experience Comfortable Environment Friendly Staff

I just got back from my first appointment there. This review is coming from a person that has always had a fear of a dentist office since a kid, Dr. Franck made everything comfortable. She is very nice and her staff is wonderful as well. Michelle takes care of the front desk and she is definitely on top of everything! This was a great experience and a smooth transition into a new office. I will definitely continue as a patient there. The office is nice and everything perfectly clean and comfortable. Thank you to everyone at that office!

TM

katie kennedy

katie kennedy

πŸ‘ πŸ‘Ž 😐
Quality Care Personable Highly Recommended

Our family has been going to Franck Family Dental for many years now. My kids have grown up under the care of Dr. Kasi and we have had nothing but wonderful experiences with her. She is so personable and easy to talk to. The dental care we have received is stellar. There are no pressures to buy the latest and greatest in dentistry, just the highest quality care. She really cares about our family. The staff is so wonderful as well. I would highly recommend this densist to anyone.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload