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4.6

10 reviews
Dentist

Review of Bayside Family Dentistry Helen Hong DMD

Bayside Family Dentistry Helen Hong DMD is a dental clinic located in San Mateo, California. The clinic offers a wide range of dental services, including routine checkups, cleanings, fillings, extractions, and cosmetic dentistry. Dr. Helen Hong and her team of dental professionals are committed to providing high-quality dental care to patients of all ages.

The clinic is open six days a week, from Monday to Saturday, with flexible hours to accommodate patients' busy schedules. The clinic is closed on Sundays. Patients can book appointments by calling the clinic's phone number or through their website.

The clinic's location is easily accessible and has ample parking space. The clinic's interior is clean, modern, and well-maintained, providing a comfortable and relaxing atmosphere for patients.

The clinic's team is highly skilled, knowledgeable, and friendly. Patients have praised the team's professionalism, gentle approach, and commitment to patient care. The clinic's dental hygienist, Debbie, has received particular praise for her thoroughness and calm demeanor.

The clinic's prices are reasonable and competitive. The clinic accepts most insurance plans and offers flexible payment options for patients without insurance.

Overall, Bayside Family Dentistry Helen Hong DMD is an excellent choice for anyone looking for high-quality dental care in San Mateo. The clinic's skilled team, modern facilities, and commitment to patient care make it a top choice for patients of all ages.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

Bayside Family Dentistry Helen Hong DMD Reviews - 10

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Helen Kwan

Helen Kwan

πŸ‘ πŸ‘Ž 😐
Professionalism Thorough Kind Calm

Debbie is the best dental hygienist. She was really thorough and has a kind and calm demeanor. She made the experience a lot easier for someone like me who have so much angst about going to the dentist. Also, she did not try to shame me about the excessive plagues on my teeth. Despite the fact that I did all the required dental care steps at home everyday, plagues are still a problem for me. Unlike other hygienists I had, Debbie never commented this as an issue. So appreciative of her professionalism.

Lynette Danylchuk

Lynette Danylchuk

πŸ‘ πŸ‘Ž 😐
Professional Helpful Great Service

My experience with Connie was wonderful. She was gentle and professional, and helped me improve the way I care for my teeth. Great people in this group, starting with Dr. Hong.

Benjamin Beasley

Benjamin Beasley

πŸ‘ πŸ‘Ž 😐
Skilled Dentist Good Communication Convenient Hours

I came to Dr. Helen Hong after a sports injury in which my tooth was knocked out of place and bleeding. She reset it back into the socket, put a wire on it, and did so with no pain. She also explained care and follow up steps clearly. My regular dentist said she did a very good job. I was lucky to have found her practice on a Saturday.

Jenn C

Jenn C

πŸ‘ πŸ‘Ž 😐
Weekend Availability Gentle Dentist Safe Environment Efficient Treatment

I cracked my crown on Friday while eating a sandwich. Dr Hong saw me the next day on a Saturday! It is so rare to find a dentist who is open on a weekend and am so thankful that she was able to see me soon since my tooth was hurting. She is so very gentle and thorough. In the mist of coronavirus pandemic I never felt so safe going to a dental office. The whole team was on top of keeping everyone safe and taking precautions in every way you can think of. Dr Hong and team are the best! My new crown feels so great I can finally chew and I even had my teeth cleaned!

Byung Gook Han

Dr. Forer offered a very reasonable and long term solution though that doesn't help her financially.

Natalia

Natalia

πŸ‘ πŸ‘Ž 😐
Unprofessional Poor Customer Service Incompetent Staff

I had booked an appointment today and upon arrival, a technician told me that my appointment was never confirmed, even though I had confirmation. They said they were fully booked and that they were not able to see me. This was very unacceptable, as I had to take off work today to go to this appointment.

Sid Roychoudhury

Great work, great service πŸ‘πŸΌ

Christian Charles

Great visit as always!

C Eng

C Eng

πŸ‘ πŸ‘Ž 😐
Family-friendly Great dentist

My whole family comes here. Dr. Hong has been my son’s dentist since his very first dental checkup as a toddler. He doesn’t know dental appointment could be a scary.

Ryan Yaffe

Great experience! Super friendly team and very clean office. Learned a lot of things that I did not know as well!

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