Genuine Care Dental - Dentist, Dental Implants, Clear Braces, and Same Day
Review of Genuine Care Dental - Dentist, Dental Implants, Clear Braces, and Same Day
Genuine Care Dental - Dentist, Dental Implants, Clear Braces, and Same Day is a dental clinic located in Saratoga, California. The clinic offers a range of dental services, including cosmetic dentistry, dental implants, emergency dental services, teeth whitening, and clear braces. The clinic is open Monday through Friday, with extended hours on Mondays, Tuesdays, Wednesdays, and Thursdays. On Fridays, the clinic is open from 7:00 am to 2:00 pm. The clinic is closed on Saturdays and Sundays.
The clinic is known for its friendly and informative staff, who provide patients with all the information they need to make informed decisions about their dental care. Patients appreciate the use of online communication, which makes it easy to stay in touch with the clinic and receive updates about their appointments. The clinic's dentists are experienced and knowledgeable, and they take the time to explain dental issues and treatment options to patients.
Patients also appreciate the clinic's clean and inviting atmosphere. The clinic is well-maintained and equipped with the latest dental technology, which helps to ensure that patients receive the best possible care. The clinic's dental hygienists are gentle and thorough, and they provide patients with guidance on how to better care for their teeth and gums.
Overall, Genuine Care Dental - Dentist, Dental Implants, Clear Braces, and Same Day is a great choice for anyone looking for high-quality dental care in Saratoga, California. The clinic offers a range of services, has experienced and knowledgeable staff, and provides patients with a clean and inviting atmosphere. Whether you need emergency dental services or cosmetic dentistry, Genuine Care Dental - Dentist, Dental Implants, Clear Braces, and Same Day is a great choice.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Steve Silverman
The cleaning was excellent and the dentist was very thorough and explained very clearly and did not ask me to do any extra procedures. All in all it was a great experience, And I will definitely be back
Tracy Younker
Edited: this dentist has changed locations and now has an open floor plan. I walked in and my anxiety skyrocketed! I do not want to see or hear other patients being worked on nor do I want strangers hearing and seeing my appointment. I don’t how this does not break doctor/patient privacy laws.
Old review: (I’m leaving this for the dentist, not the office.) This review is for all those who suffer from dental anxiety. I've always had an extreme fear of visiting dentists. Part of it stems from an extremely sensitive mouth, but most of it stems from unpleasant experiences with dentists who did not take my anxiety and pain seriously. I've avoided the dentist for more years than I'll admit to anyone other than myself. Unfortunately, a time came when I had such a painful toothache that I could not eat and had trouble sleeping. As I did not have a regular dentist, I turned to looking for one. I found Genuine Care Dental very quickly as it is in my neighborhood and the reviews of Dr. Rong were all extremely powerful. I liked that they promoted themselves as being sensitive to those with anxiety. However, when I called for an appointment, Dr. Rong was out of the country for a week. I could not wait a week. The person I was speaking with on the phone said that Dr. Rong's associate, Dr. Angela Choy, was available. I explained my anxiety and was told that Dr. Choy was very caring. Because I was desperate, I made an appointment for two days later. There are just a couple of people in this world that I will appreciate for the rest of my life. Dr. Choy is one of those people. She is the most caring, understanding, sympathetic dentists I've ever encountered. There was no judgment from her over how long I’d not been to a dentist. There was only understanding and a desire to get me on the right path. She is kind, gentle, and really cares about her patients.
Sun Lee
I really enjoyed my visit to Genuine care dental. kind, trustworthy, and superb staff👍
Sunil Joseph
Dr. Rong and his staff are amazing! First off, the place is clean, staff is really friendly and they are transparent with estimates/billing. My wife and I have been going to him for more than a year and half now. Dr. Rong really cares about his patients and does what's in your best interest. He would never recommend a procedure or treatment, unless really required. Love the fact that he is interested in patients overall dental health vs. making money. Bonus points for Dr. Rong for coming in on his day off to attend to my dental needs! Highly recommended!
Jesse Anderson
I have always been very nervous and hesitant to go to the dentist. I did my research and found these guys. They are extremely gental and make sure you are comfortable before they do anything. I have recommended genuine dental to my family and close friends. I am so happy I found them!!
Rohit Das
Hands down my best clinical visit. Loved everything about it. Very nice deco, friendly staff and the equipment is top of the line. Best of all Dr. Rong is extremely patient. Explains everything throughout the procedure (which is a BIG plus in my books). Always made sure I was comfortable. I am looking forward to my next visit
Loc Trang
06/202019
I hate to write a negative review but it has to be done so people can be aware and STAY AWAY at all cause as I had the worst experience here.
1 - Be careful when the doctor give you quote because after he did the job, the front desk people will try to charge you double. I had to fight and proved to them that the quote was for a much low price. Thanks God I kept the original quote from the doctor. SCAM.
2 - After I paid for everything (my potion) and my insurance, the next time I came to the office, they will ask for more money again. I had to fight again not to have to pay for the extra that they asked for
3 - I came in for my appointment, they tried to work on the tooth I already did from the previous time. They are so confused.
4 - I had to come back to the office so many times to fix on the same issue because it wasn’t done right.
Dr. Rong is a nice guy and he did tried to accommodate my bad experience there but I rather go to a place where I can have my dental done right the first time and where the cost is straight forward so I don’t have to fight every time...
Very bad business practice.
You have been warned!
Daniel Ting
Love Genuine Care Dental. Dr. John Rong is truly caring, honest, professional, and wants the best for your teeth. He will do whatever it takes to make sure you have the best smile. Can’t wait to go back for my next cleaning!
Trish Kalbas-Schmidt
Amazing experience — great customer care, attention to detail and ALWAYS putting your best interests first. I have lived all over the country and he is the BEST dentist I have ever gone to. I recommend him to everyone I can!
Nancy Coss-Fitzwater
Cleaning was thorough, painless and quick! No complaints here.