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Review of Desert Valley Dental Group and Orthodontics

Desert Valley Dental Group and Orthodontics:

Desert Valley Dental Group and Orthodontics is a dental practice located in Victorville, California. They offer a wide range of dental services, including general dentistry, cosmetic dentistry, oral surgery, orthodontics, and teeth whitening. The practice is open Monday through Friday, with Saturday and Sunday appointments unavailable.

While some customers have had negative experiences with the front desk staff, many others have praised the dental staff for their kindness and professionalism. The dentists and dental assistants are said to be caring and informative, with one customer even calling them "fantastic." The office is described as clean and well-kept, with reasonable pricing and financing options available.

One customer had a negative experience with scheduling and felt that the front desk staff was unprofessional and disorganized. Another customer felt that the prices were too high, even with insurance. However, these negative experiences seem to be in the minority, with most customers having positive things to say about the practice.

Overall, Desert Valley Dental Group and Orthodontics seems to be a good choice for those in need of dental services in the Victorville area. While there have been some negative experiences, the majority of customers have had positive experiences with the dental staff and appreciate the range of services offered.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Has online care

Desert Valley Dental Group and Orthodontics Reviews - 118

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jesus Munoz

I can not recommend them. I was their patient for over 10 years but every visit they just tried to sell me unnecessary treatments, unorganized front desk staff issues, different dentists every visit and different treatment quotes than what they actually charged me because they are not honest. Over the years I've had a few root canals and crowns and then root canal retreats with another crown because they didn't do the 1st root canal the right way so i had to go back because they had to be retreated then they recommended an implant with another crown and that was what made me stop going to see them. After my implant was healed so the crown could be placed they asked me if it was ok for it not to be the same color as my other teeth. This office made me loose trust in all dentists offices.

Angelica Hernandez

Dr Lee is very kind and informative when it came to check up exam and the hygienist Adriana is super sweet and would highly recommend this office

Izzy Perez

It’s been years since I’ve been to a dentist because I get anxiety and im a nervous wreck just to get a cleaning let alone getting work done. The staff at this office were completely sympathetic to my situation, kind and very professional with me. Heydi the dental assistant help to keep me relaxed, the hygienist was also understanding and kind and once Dr. Dang started to work on me because I needed a bridge, she was also very kind and not rough with me. I highly recommend going to this dental place. I will definitely be back for all my cleanings twice a year.

Fatemeh Almasarweh

Terrible.
The dentist, Dr. Dang, did the worst fillings I’ve ever had on my life.
One never completely healed. I can’t even chew a banana and it’s been over a month.
2 are chipped and 1 broke within 6 weeks.

Also, I don’t think they’re completely trustworthy. The office did not file a claim through my insurance, told me that my insurance did not cover composite fillings, (although they do) and charged me cash for all the work. I overpaid by $510.

They did give me a refund. That’s all I will give them credit for.

Heydi Vivas

I love this office. Everyone is so friendly and professional.

Chanell Scurlock

I saw the specialist Dr.Guise for treatment he was amazing and very gentle. Highly recommend this office!

Kayla Reynolds

I have been searching all over for the past 4 years for a good dentist here in California & I am so glad I finally found one!!! Everyone including the staff here are amazing!!! & I will continue to go here & can’t wait to schedule my family!

Michael Yates

Amazing dental office! I had a full redo of my bridge and Dr. Munninger was very thorough. From choosing the color to the placement of the bridge, the quality of his work was very important to him and outstanding for me. Also, I got a call from the front office to let me know I had a refund due based on my type of insurance so they were on top of it as well. I would highly recommend this office for any dental service.

Chelsea Woods

I’m new to the area and selected this dental office after a quick internet search. I wasn’t sure what to expect. Today was my first appointment, and I had a very positive experience. The staff was extremely helpful and friendly, and I felt comfortable throughout my entire visit. I highly recommend this office to anyone looking for a dentist in the High Desert :)

Bonnie Russell

I was in so much pain with my tooth, my insurance called them to get me in to pull a tooth. They were going to schedule me the next day until they talked to me on the phone and could tell I was in so much pain. They got me in as soon as I got there and had my tooth pulled with in the hour. What a wonderful place to go and the staff is the greatest. We live in Laughlin, Nevada. We’re here to do some work, if we lived here I would make this my dentist. Thank you so much to everyone in the office. AWESOME PLACE.

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Desert Valley Dental Group and Orthodontics Hours

  • Monday 8 AM to 5 PM
  • Tuesday 8 AM to 5 PM
  • Wednesday 8 AM to 5 PM
  • Thursday 8 AM to 5 PM
  • Friday 8 AM to 4 PM
  • Saturday
  • Sunday