Review of Premier Dental Care
Premier Dental Care:
Premier Dental Care is a dental clinic located in the heart of Washington, DC. The clinic offers a wide range of dental services, including cosmetic dentistry, dental implants, denture care, teeth whitening, and emergency dental services. The clinic is open from Monday to Thursday from 9:00 AM to 5:00 PM, and it is closed on Fridays, Saturdays, and Sundays.
The clinic is known for its modern equipment, professional staff, and exceptional patient care. Patients have praised the clinic for its friendly staff, knowledgeable dentist, and painless procedures. The clinic's staff is highly trained and experienced in providing dental care to patients of all ages.
Premier Dental Care is committed to providing its patients with the highest quality dental care in a comfortable and relaxing environment. The clinic uses the latest dental technology to ensure that patients receive the best possible care. The clinic's services are affordable, and the staff is always happy to work with patients to find a payment plan that fits their budget.
If you are looking for a reliable and trustworthy dental clinic in Washington, DC, Premier Dental Care is an excellent choice. The clinic's staff is dedicated to providing patients with the best possible care, and they are always happy to answer any questions you may have about your dental health.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Versie Hamlett
Dr. Hines and staff are exceptional! The professionalism, expertise, and compassion exceeded expectations. Provided resolution to a recurring complex problem that created a lot of anxiety. Very grateful.
Nate Evans
Always great personal service at Premier Dental Care.
Melinda Torres
Very nice and caring dental office. I am happy to say I found my neighborhood dentist!
Pablo Lazo
My family has been coming here for years and we have always had a great experience. Dr. Hines and staff are friendly, knowledgeable, and efficient.
They are very flexible with appointments, and will see you right away for an emergency. I have never had to wait more than a few minutes for my appointments.
Akshat Vishal
Very friendly and professional staff. Very happy that i found this place. Dr. Daniel was very calm and answered all my questions. Didn't impose any procedure to make extra bucks out of me that a lot dentists in the DC tend to do.
Wandra McManus
Very pleased with my visit. Upon entering; one customer was checking out at the desk: I was greeted and handed gloves. Yes, I had my mask on! I was the only patient and the office was very, very, clean The staff and doctors were dressed appropriately with masks and face shields. I will be returning for my teething soon:
Dee
This is the worst dental experience I have had at a dental office. I should have taken my cue when the first appt I schedule was never booked or confirmed and the other two were cancelled. I called the office and spoke too a woman who told me she was the office manager Kereida Kerr after explaining my frustration with the appt process she gave me one for 7/3/18 at 6pm.
Today I got to the office at 5:30pm was given forms at 6pm to fill out which took a few minute lots of info needed...then 6:15 nice young lady gave me a tour of the office. Ok...620pm I am seated for numerous xray, xray completed Dr. Hines entered to go over the info and to continue the exam at 6:40 he asked questions then he said ok upon review you will need gum treatment but you just told me everything looks good including my silver filling. Dr. Hines then said we will schedule an appt for the treatment. So I asked are you not going to do a cleaning that is why I scheduled the exam, he said no you will have to come back for the treatment, what ...I could not believe what I am hearing but yes I can because it is now close to 7pm. I felt he was a Lil irritated so he left out and left me sitting there from 6:50 pm until 7:05 pm then came back and did a supposed cleaning...in 15 minutes I said Dr Hines how could you do this in 15 minutes he said well there is plaque and that is what I was telling you. Very strange I have never had a cleaning plaque or not in 15 minutes I was not allowed to rinse my mouth until the end. He then said my assitant would be back to go over the treatment and payment. At this point I was calm but furious I told the young lady it was not necessary just have my records ready because this was truly a horrifying experience. I came out to the receptionist who still had my drivers license and insurance card as she was standing with her pocketbook ready to go and had no problems letting me know this, Dr. Hines assistant went to who I assumed was Kereida to explain that I wanted my records, I followed her in the office and asked when can I pick up all of my xrays she told me when and said sorry you did not have a good experience with a smirk on her face. I was upset because you try to accommodate black businesses and get sub standard service.
And with all that said there is a gym over your head with very loud music playing as you sit waiting.
I will be calling the insurance company to let them know. Each time you go to the dentist you are given a care package for your dental needs but Dr. Hines office was more interested in getting the treatment plan to submit.
So if they bill I will have to wait 6 months before I can see a dentist for any dental treatment.
Sharon Johnson
First visit on last Thursday. Friendly staff, they maintained aseptic technique throughout visit. Dr. Hines explanation of what I needed was very clear. He answered all my questions. I highly recommend to receive dental care at Premier Dental Care.
Vanessa Fisher
Love the atmosphere. Staff nice and friendly. The area is clean and welcoming. You are offered beverages and snacks. Great place to get your dental work done
Pamela Wood
Dr Hines and staff are a professional dental team...