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3.4

126 reviews
Dentist

Review of Dr. Bertram J. Hughes, DMD

Dr. Bertram J. Hughes, DMD is a dental practice located in Gainesville, Florida. The practice primarily offers general dentistry services such as cleanings, fillings, and extractions. The office is open from 9:00 AM to 5:00 PM Monday through Thursday, and from 9:00 AM to 12:00 PM on Fridays. Unfortunately, the practice is not open on weekends.

While the practice has a few positive reviews, the majority of the reviews are negative. Many customers have reported feeling uncomfortable with the staff and Dr. Hughes. Some customers have reported that Dr. Hughes can be unprofessional and rude, and that the staff can be condescending. Additionally, some customers have reported that they were not allowed to accompany their children during their appointments, which made them feel uneasy.

Despite the negative reviews, some customers have reported positive experiences with the practice. Some customers have reported that the staff is friendly and helpful, and that Dr. Hughes is knowledgeable and efficient.

If you are looking for a dental practice in Gainesville, Florida, Dr. Bertram J. Hughes, DMD may be an option to consider. However, it is important to keep in mind the negative reviews and to make your own decision based on your personal experience and comfort level.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Dr. Bertram J. Hughes, DMD Reviews - 126

3.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Flo Capone

I have been to Dr. Hughes for dental care several times over the past year, including for an emergency visit. He and his staff have always been very accomodating, courteous, and professional. The atmosphere in the office is always positive and congenial to the patients and with each other. I'm glad I found Dr. Hughes and I love the membership plan! So good to pay a small monthly fee and get wonderful dental coverage without being wacked with a huge bill all at once!

Todd Johnson

I’ve been using Dr Hughes for nearly 20 years now. I’ve had dental problems predating my move to Gainesville and the team there has always been very accommodating and professional. I always feel like family when I go to his office. From the front desk staff to the hygienists and Dr. Hughes personally, I know they are going to treat me fairly and with genuine concern for my health. I would not hesitate to recommend this practice to anyone looking to switch dentists.

Valerie Markos

My husband and I have had extensive dental work done by Dr Hughes ranging from simple cleanings to veneers, crowns and implanted teeth. We have always been extremely pleased with the outcome. The front office staff is very friendly and helpful. They have me checked in before I barely get inside. I have never waited longer than 15 minutes, usually being called back before I can even get my book opened. Dr. Hughes and his staff in back are very professional and friendly. I feel like I am going to visit friends when I go there. I very strongly disagree with these bad reviews. Dr. Hughes himself has called me when I have made an appointment for an issue to discuss the problem and formulate the right plan of care! I have recommended him to many friends and family.

no el

Dr. Hughes and his team gave me a great experience as a first time patient. They were able to accommodate me on short notice and treat an urgent problem in just two days! Im happy to have found a reliable dentist in a new town.

Wichita Hecknaw

I went to the dentist for the first time in an embarrassingly long amount of time and it was great!!! The office was clean, the receptionist was SUPER nice, the dental hygienists were SUPER nice and helpful and Dr. Hughes was amazing. His bedside manner was awesome, he was very informative and not at all condescending. They were very upfront about prices before doing the work and were understanding about my financial situation. I HIGHLY recommend them. I'm actually looking forward to going to the dentist.

Murielle Gammons

Dr. Hughes is extremely personable and knows his craft. The staff is pleasantly helpful. My daughter is no longer afraid of the dentist because he and the hygienists are welcoming and interact well with children. I highly recommend this practice.

Mason Newark

Dr. Hughes is professional and courteous. His staff is always friendly and professional as well. While dental work can always seem daunting, the staff here make it as painless as possible. I never wait too long when I arrive and they work to get me in and out in a timely manner.

Brian Turk

I cannot recommend this dental practice. Was told on the phone the day before my appointment that it would cost $180 for an exam with no x-rays and a cleaning. However, when I got there I was told that I must pay for x-rays. Once I tried to take charge of and make my own health care decisions by trying to decline the x-rays, the dentist was very quick to lecture me and say things like, “I’m pretty sure you don’t have a medical degree and I do.” I felt very uncomfortable and condescended to. It was so clear to me that they wanted a certain dollar amount per patient per year, and once I tried to make a decision about my own dental care that might bring that dollar amount down, they tried to pressure me to spend more money. They made me feel ignored and ripped off. I won’t go back.

Luke Ayers

very clear communication of the problems that my teeth have, as well as options to fix the same problems. also gave clear instructions on how to prevent issues long term. great staff that was very helpful. Dr.Hughs works very efficiently and doesn’t sugar coat anything, which I appreciate since I’m not very knowledgeable on dental health. will be coming back for cleanings regularly.

Sondra Engel

Our first visit and it was a great experience. Everyone very attentive and kind to my grand daughter. She can’t wait to go again and that is saying something for a dentist visit. Would totally recommend.

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