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4.7

200 reviews
Dentist

Review of University Family Dentistry

University Family Dentistry:

University Family Dentistry is a dental practice located in Gainesville, Florida. The primary category of the business is a dentist. The business is open from Monday to Friday from 8:00 am to 5:00 pm. The business is closed on Saturdays and Sundays. The business is located at 1310 NW 23rd Ave STE A, Gainesville, FL 32605. The business phone number is (352) 376-5661.

The business has received positive reviews from its customers. The customers have praised the staff for being friendly and professional. The office is always clean and has a calming decor. The staff is very accommodating and makes sure that the customers are comfortable during the procedures. The customers have praised the dentists for their gentle care and for explaining everything before delivering care. The hygienists are experienced and have a gentle touch. The business has an all-female practice, and the customers have appreciated the teamwork and courtesy of the staff.

The business has received some negative reviews from its customers as well. Some customers have faced issues with appointment scheduling and confirmation. However, the staff has been polite and helpful in such situations. The customers have appreciated the fact that the business still accommodated them for an exam even when their original appointment couldn't happen.

Overall, University Family Dentistry is a dental practice that has received positive reviews from its customers for its friendly and professional staff, gentle care, and accommodating nature. The business has an all-female practice and has a calming decor. The business has some areas of improvement, but the staff has been polite and helpful in such situations.

Amenities

  • Wheelchair accessible restroom

University Family Dentistry Reviews - 200

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
bruce cox

For over 15 years I have received dental care from UFD. Throughout those years their services have been superlative. The dentists and all of the support staff are competent and professional. If you every have a problem and not satisfied with their service, they will do everything in their power to make it right. If you are looking for a dentist office to treat you right, provide you with quality dental care, and to educate you about how to maintain your oral health, UFD is the place go. I hope you will give them a chance. I am glad I did.

Morris JamieRose

Dr. Dickens is “All-World”! The Dental Asst. (Ma Su ?) was incredibly thorough. The office staff was organized, efficient, and helpful. What’s not to like?

Terrence Commons

Dr. Diaz is both competent and passionate and her commitment to denta health shows in her work. Her office is fun and energetic with a staff that all seem to share in the common goal and have nothing but good thing to say about her. I’ve been coming for a while and have had several fillings here and honestly I couldn’t reccommend it more.

Alyaa Alkhaleel

I had great experience, Monica and the Dr. were so professional, very friendly, they gave me options and care about me and how I feel as patient, my husband recommended them to me after I had bad experience at Gainesville family dentist, I was so worry when I went there, but they were awesome from the receptionist Amely, Monica and Dr Diaz. Great Team

Tracy Westberry

Dr. Dickens & Dr. Diaz both rock!! Over the past few years my husband (uses Dr. Diaz) had to have quite bit of dental work done. I use Dr. Dickens she is the best dentist that I have every dealt with. Both of the dentist are great and have a lot of patience. I would recommend them to any one. Rest of the staff are just as good.

James Conlin

Dentists: Don't eat too much sugar/smoke cigarettes
Also;
Dentists: Let me scrape your teeth once every year at least!

Seriously though, I love University Family Dentistry. Dr Diaz is the best.

If you ever want to have someone drill and subsequently repair the holes in your mouth rocks, do it here.

Theresa Morley

I’m here visiting my mom who is very sick. I been up in so much pain couldn’t sleep at all because my tooth been hurting real bad. I called a several dentist office and no one could take me or wanted extremely to much money even though I have insurance. I called this office and they got my insurance information and told me to come on in, when I got there I was in and out. I live in Georgia and if I wasn’t living so far away I will make this my family dentist office. The entire staff was AMAZING I would recommend this office to anyone who is in the area or in my case just visiting with an emergency. Thank you all for your help!!!!!

Jackson Rhodes

Dunno why I haven't left a review yet, absolutly love this place. Affect is fantastic, treatments are reasonably priced and fast, facility is clean and efficient. Also appears to be totally woman-run, which is awesome.

Kathryn Comerford

This was the worst dental experience I have ever had. Where to begin? I waited 45 minutes to be seen. When the doctor saw me he was polite and apologetic about it but, it did not make for a good start. I was only having a filling but somehow my tongue got cut in the process. The next day my tongue was really in pain and the filling felt worse than before I visited. I had to go back and have it fixed. I have been there three times and I never saw the same dental hygenist. This made it difficult to have my questions answered by them or to feel like they were really invested in my dental care. It also indicates that efficiency is more valuable than patient care to the dentists at this office. Although I wouldn't say they are very efficient given that I always waited between 15 and 45 minutes to be seen. In essence, there is a low level of professionalism and a lack of real patient care. The doctors are running around with too many things going on to focus on one person. I will not return and would not recommend this dentist office.

Emily Kraus

I was seen on time by a very friendly staff. They too the time needed for a proper cleaning and answered my many questions. I left feeling very knowledgeable and that my dental health was in good hands.

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