Regency Square Mall Dental, P.A.
Review of Regency Square Mall Dental, P.A.
Regency Square Mall Dental, P.A. is a dental clinic located in Jacksonville, Florida. The clinic offers a range of dental services, including cosmetic dentistry, denture care, endodontics, oral surgery, orthodontics, pediatric dentistry, and teeth whitening. The clinic is open from Monday to Saturday from 10:00 am to 7:00 pm.
Unfortunately, the clinic has received a significant number of negative reviews from customers. Many customers have complained about the poor customer service, with receptionists being unresponsive and unprofessional. Some customers have reported that their appointments were canceled multiple times without any notification. Others have reported long wait times and unprofessional behavior from the staff.
Several customers have also reported issues with the quality of the dental work. Some have reported that fillings were poorly done, leaving gaps that allowed food to get stuck. Others have reported that wooden pieces were left in their gums after a filling. Some customers have also reported that the dentists were unprofessional and argued over who would perform procedures.
Overall, based on customer reviews, it is difficult to recommend Regency Square Mall Dental, P.A. to anyone seeking dental services. The negative reviews suggest that the clinic has significant issues with customer service, professionalism, and the quality of dental work. It may be best to look for other dental clinics in the area that have better customer reviews and ratings.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Maricca Hewitt
Horrible experience. Like everyone else, I too had to wait a very long time. I also got a tooth filled and ever since I am in pain even though I never experienced sensitivity in this area before going to them.
Think twice and do research before going there. I wish that I would have.
Allison Fulford
Didn’t bill Medicaid like they were supposed to do my fiancé had to pay more than he should have, only one person can call at a time and I have currently been on hold for a combined time of over thirty minutes. Most pathetic office ever.
Zimri Gonzalez
I don’t know who is VICTORIA at there, but she was rude and I was waiting for 20 minutes and she didn’t give me the chance to speak to another person at there. Is a bad customer service
Patricia Green
This place is below the one star RUN my daughter waited for over an hour to be taken to the back and then another hour to have 3 fillings done
Left with her whole face numb and when it wore off her
Face swollen , mouth in so much PAIN had to take her to the ER , gums cut and to top it off they want answer the phone No answering machine
Tay Cooper
Never go there they try to charge u for everything especially if u don't need it. I had my teeth pulled many times before and never had to pay for some gel form or whatever they called it. Never again
Deon Elkins
Customer service is horrible and it takes too long to talk to someone to set up an appointment or get important information. They need whole new staff ASAP!!!!
La La
the doctor that I met him is not professional, I went to filling my teeth, the filled fell down in first day and when i returned back for him to put replace the filled that gone he take off part from the teeth again to be smooth and after i went my home,i found my teeth has big hole need to filled again,
Anna Anderson
Very Friendly & Helpful Staff...Although I Only Visited 1× I Can Say It Was A Positive Experience. The Dentist (Dr.William Cullen) Actually Explained In Great Detail The Problem & Explored My Options With Me.
Rocio Bruzos
Worst customer service in the world, I have been waiting for a referal for my twins two months. Every time you call them they say sorry but dont help you at all.
Don Dadda
Had a appointment at 11:30 its now 3:20 ,,still waiting, how is this place still open? Very unprofessional.