Regency Square Mall Dental, P.A.
Review of Regency Square Mall Dental, P.A.
Regency Square Mall Dental, P.A. is a dental clinic located in Jacksonville, Florida. The clinic offers a range of dental services, including cosmetic dentistry, denture care, endodontics, oral surgery, orthodontics, pediatric dentistry, and teeth whitening. The clinic is open from Monday to Saturday from 10:00 am to 7:00 pm.
Unfortunately, the clinic has received a significant number of negative reviews from customers. Many customers have complained about the poor customer service, with receptionists being unresponsive and unprofessional. Some customers have reported that their appointments were canceled multiple times without any notification. Others have reported long wait times and unprofessional behavior from the staff.
Several customers have also reported issues with the quality of the dental work. Some have reported that fillings were poorly done, leaving gaps that allowed food to get stuck. Others have reported that wooden pieces were left in their gums after a filling. Some customers have also reported that the dentists were unprofessional and argued over who would perform procedures.
Overall, based on customer reviews, it is difficult to recommend Regency Square Mall Dental, P.A. to anyone seeking dental services. The negative reviews suggest that the clinic has significant issues with customer service, professionalism, and the quality of dental work. It may be best to look for other dental clinics in the area that have better customer reviews and ratings.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Yomaira Santiago
Wait 4 hours and then say that Dr. has to go because this afternoon for her flight too disorganized it is not very professional either 🤬😡
Latasha Brown
The staff at this office is horrible you call several times get hung up on and they never call back once you leave a message they try and charge you for service you did not get I will not be going back
Shayla Eldridge
I've called several times to make a appointment and nobody answers they don't even have a answering machine
Brecia Settle
Horrible customer service, very very rude!
And on top of them being rude they also make you wait and wait for a very long time, I don't understand what the point of making an appointment is if they don't even call you during your appointment time.
Alisha Redding
I want to thank the staff very much for getting me in on an emergency basis. Did not have to wait long, and felt very comforted after meeting the dentist. Thank you all very much!!!
Mistylynn Ravenwolf powell
This place is rude . when you have an emergency and a new client thy still won't bring you in for a visit you have to have a mnth or more to be seen
Thy keep you on hold for 45 minutes and also takes phone off the hook so ppl can't call
Jose Garcia
If you try to call forget it, phone is never answered.
Front desk is young and inexperienced.
Shermel Rozeria
Worst experience it took two hours just to do a filling. Also dentist poked around and caused a tooth that never even hurt to start hurting!! Do not go!! Stay away!!!
Naelle Naturals
One thing for sure if 50 people are saying the same thing it’s true. I won’t be going here
Ace Bella Wilde
Wondering if they are aware if they know how a phone works. Judging by other reviews I'm guessing no