Regency Square Mall Dental, P.A.
Review of Regency Square Mall Dental, P.A.
Regency Square Mall Dental, P.A. is a dental clinic located in Jacksonville, Florida. The clinic offers a range of dental services, including cosmetic dentistry, denture care, endodontics, oral surgery, orthodontics, pediatric dentistry, and teeth whitening. The clinic is open from Monday to Saturday from 10:00 am to 7:00 pm.
Unfortunately, the clinic has received a significant number of negative reviews from customers. Many customers have complained about the poor customer service, with receptionists being unresponsive and unprofessional. Some customers have reported that their appointments were canceled multiple times without any notification. Others have reported long wait times and unprofessional behavior from the staff.
Several customers have also reported issues with the quality of the dental work. Some have reported that fillings were poorly done, leaving gaps that allowed food to get stuck. Others have reported that wooden pieces were left in their gums after a filling. Some customers have also reported that the dentists were unprofessional and argued over who would perform procedures.
Overall, based on customer reviews, it is difficult to recommend Regency Square Mall Dental, P.A. to anyone seeking dental services. The negative reviews suggest that the clinic has significant issues with customer service, professionalism, and the quality of dental work. It may be best to look for other dental clinics in the area that have better customer reviews and ratings.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Bogedoe
I would like to recommend this office for being the best and i would recommend Anastasia Edouard as the best assistant because of her kindness and competency and dr Amy .......Sorry this is the wrong place.....I was talking about the one facing ROSS
Sky Blue
I am not recommended this place ! Its not about a doctor! Maria is tha oldest lady not evan speaks English ' she got the attitude with everyone and what ever she decided will doctor does work on it !
Anders Perez
Worst place ever!! The Dra. very unprofessional and disrespectful.
latinivy100
Worst experience ever. They are rude and unprofessional. I highly recommend that you choose another place that actually appreciates their clients and offers a little more hospitality.
Tisha Hurn
THE MOST UNPROFESSIONAL PLACE IVE BEEN IN.. INSURANCE COMPLAINT..THEY WERE ARGUING AT THE PATIENTS WHEN I ARRIVED..
Kristin Meeks
NEEDS -0 STARS
TO BE SHUT DOWN !
A.S.A.P VICTORIA SHE CALLS HER SELF THE SUPERVISOR VICTORIA WENT ON AND ON AND ARUGUED WITH ME TO THE POINT TO WHERE I HAD TO SAY WHY ARE YOU ARUGUING STOP #1 SHE HAD THE WRONG TOOTH SAID I WAITED SINCE JULY I CAN KEEP WAITING BASICALLY BUT THE REAL MATTER IS MY TOOTH BROKE ANOTHER TOOTH 2 WEEKS AGO SHE WAS NASTY RUDE WHEN I TOLD HER SHE IS BEING VERY Rude BY KEEP ARGUGING SHE THEN HAD TO MAKE IT SOUND GOOD FOR THOSE AROUND HER... AND SAY WHAT I SAID DONT ARUGUE ✋ STOP JUST HELP ME THE PATIENT IS RIGHT IN THIS MATTER BY FAR... SHE MADE SO MANY MISTAKES SHE WENT AS FAR AS SAYING WE WONT HELP YOU NO LONGER. WHEN I HAVE FEVER AND IT SPREAD WITH INFECTION AND IN PAIN ALSO I TURNED DOWN PAIN MEDS LORTAB THEY TRIED TO
GIVE ME 2 TIME( WHEN ON MY CHART SAYS ALLERGIC TO LORTAB CLEAR AS DAY)I JUST WANTED THIS BACK BAD TOOTH OUT .THEY NEED TO UNDERSTAND AND PUT THEIR SELVES IN THE PATIENTS SHOES ...VERY RUDE AND SHOULD NOT BE WORKING WITH PATIENTS AT ALL!!! MY MANY YEARS IN MEDICAL FIELD I HAVE NEVER RUN ACROSS SUCH VERY NASTY Employes AND THE 2 GIRLS ARE MARIA AND REALLY VICTORIA NEEDS TO BE FIRED ..I AM NOT LETTING THIS GO SHE WILL HEAR FROM MY LAWYERS SHE BROKE 2 HIPPA LAWS AS WELL . DO NOT BE SEEN HERE THEY WILL NOT EVEN KNOW WHAT TOOTH IT IS AS SHOWS MY CASE WITH VICTORIA THAT TOOK 6 DAYS TO EVEN CALL ME BACK I LEFT A EMERGENCY MESG.HER EXCUSE WAS SHE DIDNT SHE IT .I CALLED OVER 15 TIMES NO ANSWER DURING THE TIME ALSO PICKED UP AND HUNG UP ON MAMY TIMES. I WILL BE THERE WITH FAMILY LAWYER AND WE WILL START A MOTION ON HIPPA VILOTIAONS .. THIS PLACE NEEDS TO BE SHUT DOWN ...I TRIED TO ASK NICLEY SHE HUNG UP AND SAID THEY DONT NEED TO EXPLAIN ANYTHING TO ME ..? I HAVE A FEVER AND A INFECTION ALL ON SIDE OF LEFT JAW ..I HAVE NEVER LEFT A REVIEW BUT THIS IS OUTRAGEOUS HOW THEY THINK THEY CAN LEAVE PATIENTS LIFES AT RISK I WONDER HOW MANY LAWSUITS ARE PENDING NOW .I WILL KEEP. YOU UPDATED THIS PLACE WILL BE SHUT DOWN .ITS THE PEOPLE YOU KNOW TO GET IT DONE ✌ GOD BLESS THE OTHER PATIENTS
Kenmont Jenkins
Front Desk very rude...smart
mouth...disrespectful...no home training female...the
short fat one with curly hair...Service in the back was excellent
Chanell Kirtsey
Customer service the worst. I sat there and heard everyone treatment plan, and what problems in the mouth. What about HIPPA
hailie miller
Every time I call to make an appointment they say they will call me back and I’ve called 3 times in two weeks.
chasity Gorey
This place is a joke and the staff is very unprofessional and they talk to their patients like they are trash and get rude with you and then tell you I advise you to find another provider because they don’t want to explain the procedure and want to charge you for what the insurance covers it’s a scam and they are rude I’d give them a zero if I could do not ever go there and the office manager Maria is a complete rude unprofessional B**ch