Palms Dentistry

Very friendly people. Staff is very helpful and willing to work with you. Dr Jones is really good, helpful, nice and explained things. He also makes sure that there is no pain and as little discomfort as possible. Had 20 teeth pulled out in 5 appointments. That's the one downside. They can't pull all teeth at once. Had to come several times but is work it to me. Had a slight complication and had to come back in between appointments but they got me in and fixed the problem the next day. I highly recommend this place.

Doctor Lema and Samantha are awesome, they both make you feel very comfortable, they both do excellent work, they take real good care of the people they see. I highly recommend this dentist. Doctor Lema has fixed everyone of my teeth besides the ones I had to get surgically removed. I've been going here for almost 2 years and can finally say after 10 years I can actually smile!

Love this dentist! The staff is Great! They are always so friendly and happy! The doctor does a wonderful job on your teeth! The lady cleaning your teeth does a great job also she knows her stuff! The only dentist I use and would highly recommend to everyone who needs a dentist!

Would give 0 stars if possible huge waste of time. Rudest service I've ever had in a medical facility. I've had to come back 3 times because they can't commit to what they tell me on the phone. Worst practice I've ever seen. Fire everyone.

This place... the staff in the back seem to be pretty nice. At least that's what my son says. I cancelled my appointment upon being told my 8 year old would have to remain in the lobby unattended by himself. Because NO ONE said he couldn't be back there with me, since he's a child, when I originally made our appts on the same day to save a 60 mile round trip. As well as close as possible together. (830, and 11 were my only choices) The ladies who work right up front, are just ridiculous. They can't give you answers, telling you instead can you call someone to sit with him. I legitimately was pissed, I admit. And I cussed her for it, again I admit this. Because my son is 8 years, my daughter who is 9 sees a different dentist, which is by referral only, and I have not once been told I could not go back with my daughter. Even at the dentist they had in El Paso. Yet this place refused to allow him to accompany me for his own safety, during my appointment. My son knows how to behave, I had ensured he would be occupied to get through my own appointment smoothly. Yet I can't take him, because why? I can't go back with him, because he may get scared? Because having some random person shove a pick in his teeth may not frighten him, but if I go back it will? The lady who gives Drs notes and such, just as rude. This was our second time, btw. I forgave the first appointment when they said I couldn't go back with my son and decided that was understandable. This time, nah. I'll find another dentist for he and I. The star, is for the ones who work in the back.

Terrible dental office. You call to schedule and appt and it sends you to a voicemail. The voicemail is pointless because no one calls you back. Regardless of whether youre a patient or not, if it’s an emergency, call every morning at 8:00a with same day scheduling. You ask me what the emergency is, I tell you and you tell me the first appt is the end of the next month? That is complete garbage. I recommend pulling your own teeth before recommending this place.

My 4 year old son had an appointment to see dentist when he was called in they said no parents are allowed with child . I could not believe their policy .My child has been going to dentist since he was 1 year old and they always have welcomed parents in room. We just moved to lake city from Orlando FL . We asked if he started misbehaving what will happen . They said oh wee will take care of that ..how. I don't know . We did not let our child back alone ..we left. Also many adults were also there to see dentist . Who knows their background . I would not recommend this dentist to any children .

I had a great experience with Palms Dental. The staff was very friendly from the time I walked end to the end of my visit. My appointment time was at 10:00 and I was getting exrays at 10:15.

My rating is one tip of the star. Why get an appointment and still wait 2 hours before you're seen. Front desk nasty and the girls in the back. What a shame. They need help and training, who do you contact?

Appt at 2:15 it’s 3pm and I am still waiting three other people have gone in and left and I’m still waiting horrible should tell you come in an hour early just to get registered 🤦‍♀️