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Review of Dentist at Market Square

Dentist at Market Square is a dental clinic located in Miami, Florida. The clinic offers a range of dental services, including dental implants, periodontics, orthodontics, and teeth whitening. The clinic is open from Monday to Friday, with varying hours of operation.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its friendly and professional staff, with one customer stating that the clinic is "impeccably clean." Other customers have criticized the clinic's front desk staff for being unresponsive and unhelpful. One customer stated that they had to wait close to a year to receive treatment for cavities, a regular cleaning, and two extractions due to the front desk staff's incompetency.

The clinic's primary dentist, Dr. Sanchez, has been praised by several customers for his professionalism and care for his patients. One customer stated that Dr. Sanchez is "very friendly and actually cares about his patients." Another customer praised Dr. Sanchez for being good with kids and for being honest and sincere in his work.

Overall, Dentist at Market Square offers a range of dental services and has a mixed reputation among customers. While some customers have had positive experiences with the clinic's staff and services, others have criticized the clinic's front desk staff for being unresponsive and unhelpful.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Dentist at Market Square Reviews - 11

3.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
DamianR305

Started coming here when i moved to Kendall in 2017 as i needed a Dentist nearby. Dr. Sanchez is a great dentist and i do recommend him but unfortunately the front office is a mess. I believe it's his wife but she is not the best with following up. It is 1/6/23 as I write this but I called them 11/23/22 to make an appointment and no one answered so i left a message for them to call me back. I waited almost two weeks and called again since no one ever called me back. I finally got a hold of the front office and she made me call my insurance company to get the PO box address for her, thought that was her job but I still did it. She then told me she would call me back with appointment information and I have yet to hear back. I called them multiple times with no luck, I even went to the office at like 1pm and they were closed. I don't know what's going on but no one has called me. Super frustrating but I guess I'll have to find a new dentist.

Raquel trinchet

I woke up with a broken tooth today. A friend recommended this office so I went. I got in within 10 minutes. Super friendly and Professional staff. The place is impeccably CLEAN. Dr. Sanches was very nice,explained my options. I am EXTREMELY HAPPY with the service & personal attention I received. I am even happier I found a dentist I Trust. Great price great care.

Christian Acosta

Dr. Sanchez and his hygienists are wonderful, very patient and careful with their patients. The issue this dental office has is with the front desk lady (Maggie). After my regular check-up early in the year, she told me she had sent the pre-approval for the things I need done to my insurance and we were only waiting on them to complete the paperwork and that she'd call me as soon as they were ready. A few months go by without response so I start calling them and in June, she tells me that the insurance needs more documentation/information, which we provide hastily. Few more weeks go by and in August, she calls me to let me know that they have approved the procedures and she schedules my appointment. The day of my appointment, she calls me to tell me that the approval/request has expired because six months had gone by without action on it. I call the insurance to see what's going on and they told me they had approved it months prior and had indeed cancelled the pre-approval due to inactivity and told us to re-submit it for processing - mind you, she had been telling me we had been waiting on insurance to complete paperwork all this time. She has made me wait close to a year to get treated of a couple of cavities, a regular cleaning and two extractions. All for nothing. Needles to say, my family and I will not be visiting this office due to the outright incompetency.

christopher martinez

This place is AMAZING! Thank you Maggie for Making it such a friendly and pleasant experience. Dr. Sanchez is Very friendly and ACTUALLY CARES ABOUT HIS PATIENTS. It’s very hard to find a great dentist thats good with kids and is honest, sincere and pashonet In his work. THANK AGAIN!

karina aguilar

I’ve called this place 6 times to help my grandma make an appointment and even though she praises their work obviously their front desk needs to improve their service. Their website doesn’t even work any more!

Eddy Senqui

Very good Doctor, I really like your services and the staff is very professional. Very nice and clean clinic. I would very much recommend this dentist for others.

Eddy A Senqui.

Dermis hernandez

The doctor is very professional and polite. The staff is very professional as well. Everything was explained to me beforehand including what the insurance will and will not cover to make a good decision. Awesome.

Andrew At Progressive

Who likes going to the dentist? If you dont... stop by Dr. Sanchez and deal with a true professional. It's like visiting family for Sunday dinner...Well you see my point...Thank you Iris for reminding me about my cleanings...

Andrew

Craig Sparks

I am not the best patient on earth... However Rey is the LeBron James of dentistry 👍

Otto Rosario

Very good Doctor, highly accessible and great facilities

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