Dental Remedies
Review of Dental Remedies
Dental Remedies: a dental practice located in St. Augustine, Florida, offering a range of services including general dentistry, cosmetic dentistry, dental implants, and pediatric dentistry. The practice is open from Monday to Friday from 9:00 am to 6:00 pm, and closed on weekends.
The practice has received mixed reviews from customers. Some customers have praised the practice for their friendly staff and excellent dental work. One customer wrote, "Dr. Singh is amazing and does excellent work. The staff is great. They are very friendly here. I would definitely recommend Dental Remedies." Another customer appreciated the accommodating and professional team, stating, "The team and Dentist are very accommodating, professional, and are willing to take the time to answer any of my questions."
However, other customers have expressed dissatisfaction with the practice. One customer complained about the high prices and the unprofessionalism of the staff, stating, "This has to be the most unprofessional dental office I have ever dealt with." Another customer was unhappy with the quality of work and the handling of insurance claims, stating, "I became wary of the practice after this and established with a new dentist."
Despite the mixed reviews, Dental Remedies offers a range of dental services and has a convenient location in St. Augustine. It is recommended that potential customers research the practice thoroughly and read customer reviews before making an appointment.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Katelyn Adams
Very comfortable atmosphere, nice staff, very clean.
Chanzy Mitchell
Thanks so much for your help may God bless all you
miguel metemela
-10 star
Jorge Gutierrez
Would rate it a negative 1000 if I could
haylee murphy
Everyone is wonderful!!!
David Bednar
👍🏼
Mary Dunn
I have been a patient with this office since November 2021 when a tooth broke and I had an emergency root canal. The crown placed after the root canal came off and had to be reseated after less than a year. In addition to that, I went in for one appointment to have my wisdom teeth extracted and was told I needed a root canal on a different tooth more urgently instead. I opted to have the root canal performed instead of the wisdom teeth removal, but found out at my next appointment that charges had been filed with my insurance for both the wisdom teeth extraction AND the root canal, which placed me at my max insurance usage for the year and prevented me from getting other vital work done. When the error was recognized, there was no offer to contact insurance and correct it, only to schedule an appointment for the wisdom teeth removal that had already been filed with insurance and not actually performed. I still have all 4 wisdom teeth and an insurance claim that states they were removed.
I became wary of the practice after this and established with a new dentist. At my first appointment with the new dentist, they discovered that the crown that had been reseated was not seated properly and was not making contact to all surfaces of my treated tooth. I was informed an entirely new crown would need to be created. The new dentist also discovered via x-Ray that the second root canal I had performed was not completed properly and will need to be reopened and retreated, as one of the canals was not fully opened and cleaned out during the procedure. I have not contacted the office regarding this due to how the situation was handled when an insurance claim was filed for work that had not been performed. That is a huge error and could be seen as fraud, and yet the situation was attempted to be brushed under the rug rather than actually handled.
I have read other reviews of negative experiences here, and nearly every review is met with a response that deflects blame from the provider back onto the patient. I am sure if there is a response to my review, there will be something negative in response that attempts to frame the situation as if I did something wrong, but I was a loyal and understanding patient any time I visited and always paid my bills when prompted, even if I did not understand or agree with the charge.
I would not recommend this office to anyone based on their method of handling things, prices, quality of work and professionalism in responding to complaints.