Review of Great Expressions Dental Centers - Cascade
Great Expressions Dental Centers - Cascade:
Great Expressions Dental Centers is a dental clinic located on Cascade Road in Atlanta, Georgia. The clinic offers a range of dental services, including endodontics, oral surgery, orthodontics, periodontics, and general dentistry. The clinic is open from Monday to Friday, from 8:00 AM to 5:00 PM, and closed on weekends.
The clinic's location is easily accessible, and the staff is friendly and professional. Patients have praised the clinic's hygienists and dentists for their expertise and care. However, some patients have reported long wait times and difficulty reaching the clinic by phone. The clinic's customer service has been criticized for being unresponsive and unhelpful, with some patients reporting canceled appointments and difficulty getting in touch with staff.
Despite some negative reviews, many patients have had positive experiences at Great Expressions Dental Centers. The clinic's staff is knowledgeable and provides clear explanations of procedures and how to address oral issues. Patients have also praised the clinic's clean and modern facilities.
If you're looking for a dental clinic in the Cascade area, Great Expressions Dental Centers may be worth considering. However, it's important to keep in mind that some patients have reported issues with customer service and wait times. It may be helpful to call ahead and confirm your appointment before arriving at the clinic.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Dr Dre
Front Office Member Stacy, The Dental Hygienist & Dr. Williams Have Made Dentistry And Visiting The Dentist Stress-free, Affordable and Fun! I Appreciate The Patience and Calmness They Had With Me, Answering All My Questions and Putting Me At Ease! I Was Recommended By My Best Friend to Visit Here and Specifically Ask for Dr. Williams (The Female) and I'm So Glad I Did! I Look Forward To The Journey to Obtain A Better Smile! I'm Starting The New Year Off With Better Oral Care and A New Smile in A Year or So! Thank You Great Expressions Team! I Highly Recommend This Office, and The Staff Members I Mentioned Above!
Sonya Clark
Dr Woods and the entire team were amazing. Great customer service from the moment I walked in until I left. I had a root canal and it was painless and done with such care. Dr Woods and his assistant answered my questions prior to the procedure that in retiurn had me feeling at ease and in great hands. Thank you Great Expressions Dental Cascade.
llona gonzalez
I went in for a cleaning today. Sandra A. Is the epitome of kindness, professionalism, and expediency. Even though she squeezed me into her busy schedule, the wait was less than 10 minutes. I would give more stars if allowed. Sandra, you know I love you. Thank you for brightening my smile for the Holiday season.
Delores Crockett
I am very pleased to have become a new customer at this Great Expressions on Cascade Road. I have not had to wait in the lounge more than 5" each time I've been there. All of the attendants and customer service associates are pleasant, warm, and very professional. My hygienist is very proficient as she goes about her work quickly, with care, and efficiency My Dentist, Dr. Dancy is an expert dentist. I finally have my smile back thanks to his brilliant work. I highly recommend them to anyone who wants great dental care and service with a smile.
Isha Hicks
My periodontist - Sandra is really great. I’ve stayed at the GE cascade office only because of her. If it was up to the front office or some of the dental assistants shes had I would have left a loooong time ago. The front office always had challenges with being efficient. I’ve had to walk out before because they had me waiting 20 minutes to pay for my services after I had already been there for 1.5 hours.
Katrina Myers
I want to thank Dr William Dancy for taking the time to fix a very long situation! He didn't even think twice! He is amazing! He made me be able to smile again!! I highly recommend him and this office.
Erik Umphery
To provide an update I attempted to follow-up with Great Expressions to only be placed on hold for more than an hr, and finally leaving my contact information to be contacted and no one ever reached back out to me. Which does not surprise me based on my experience at their office. This is the worst experience I’ve ever had at a dental office. I made an appointment to have my teeth cleaned only to show up and be told that they would not be cleaning my teeth and they would only be doing an exam. The after waiting 45mins to be seen for x-rays and then brought to another waiting room to sit for 1hr waiting for my exam and finally walking out of the excessive wait time to be examined.
Hubert Roberts
My actual cleaning was fine, but my Lord and Savior the wait at this office is atrocious. I had a 9:30 appointment and wasn't seen by my dental hygienist until 10:15. After my cleaning, I was assigned a dentist but after 15 minutes of waiting I just grabbed my papers and demanded to be checked out. It seems that this office has too many patients. I'll help them out by finding another dentist.
Linda Faniel
I was uncomfortable because my regular hygienist was out. But luckily it was one of the best cleaning experiences I've had. Sherita is new to the office but she did an amazing job.
Carrington Buddha Sims
I came here about a year ago for a tooth extraction, and it went well. But when I asked for my own tooth back they refused to give it to me. I remember when I was still in the chair in the extraction room after they pulled it out, and I asked "can I see it", and the guy dentist let me hold it and then I asked "can I keep it", and he said "yeah but let me wash it off first", and he said "I'll give it back to you in a plastic baggie at the front desk" once he cleaned it - and I never got it back.
I remember asking for it once I got to the front desk.
The black female at the front desk blamed it on some made up OSHA rules and I remember looking them up once I got home and saw that OSHA had nothing to do with them not giving my tooth back. Because OSHA doesn't make it against the law to give teeth back. And it has nothing to do with the extracted tooth being "infectious" when the extracted tooth can easily be sterilized with alcohol and soap. And there are no laws that say it is against the law for the dentist to simply give the patient their own tooth back when they demand for it , either. So it's no excuse. And I'm Still irritated about not getting my tooth back since it was MINE! So if I ever needed another tooth extracted, I'd never come back here if they won't give me my property back.