Aspen Dental

THIS WAS THE WORST EXPERIENCE OF MY LIFE. I FELT BELITTLED FROM THE WOMAN THAT TAKES THE X-RAY. SHE TOLD ME "US MEN IN GA WERE DIFFERENT." I TOOK IT THAT IT MAY BE BECAUSE OF THE WAY SHE WAS HANDLING ME WAS ROUGH, AND I EXPRESS MY DISCOMFORT. I PUT MY TRUST IN ASPEN AFTER MY WIFE DID HER RESEARCH.

THE SERVICE THAT WAS ADVERTISED, THE GREETING, THE MEETING OF THE DOCTOR TO LET ME KNOW WHAT THE PROCEDURE WOULD BE, NONE OF THAT.

. THEN TWO PEOPLE CAME TO THE BACK WHERE I WAS. THE GUY SPOKE TO ME AS IF I COULDN'T AFFORD THE PRECISE CARE THAT I HAVE BEEN RESEARCHING FOR YEARS KNOWING THIS DAY WOULD COME. I OWN 9 TRUCKS. EACH MAKES FROM 8K -10K A WEEK. I MAKE VERY GOOD MONEY(PRAISE GOD). FINANCING IS NOT AN ISSUE. BUT I THE GUY ALSO TOLD ME WHAT I WAS LOOKING FOR, ASPEN DOES NOT OFFER. AND THE THE LADY WHO CAME IN WITH HIM GOT ME A NUMBER TO SOMEONE WHO MAY.

I KNOW I HAVE MAJOR ISSUES WITH MY TEETH. BUT AFTER WATCHING ALL THE VIDEOS I THOUGHT ASPEN COULD REALLY BRING A SOLUTION. BUT AFTER THAT EXPERIENCE I WOULD NEVER RETURN OR RECOMMEND ASPEN TO ANYONE. AND IM SURE THE SERVICE I RECEIVED WAS NOT WHAT THE FOUNDERS OF THIS COMPANY MEANT WHEN INVESTING SO MUCH IN PRESENTATION. I REALIZE THAT THE MARKETING IS GREATER THAN THE REALITY AT ASPEN DENTAL.

THANK YOU

EDWARD L. ASKEW JR.

I did find Aspen dental website and decided to give it a try. I found out you can fill all the paperwork online which I did several weeks, including my insurance and personal information. On my scheduled visit I told them my name and let the new front desk lady (trainee) know my account number on line. I also told her that all my info was filled out electronically. The new lady was very nice. But then another african american lady which did not identified or gave out her name, came to tell me that I have to fill everything out again for signature purposes and to get my insurance info which was already filled out electronically. She seemed to have a little attitude and wasnt friendly at all. Not even a hello or good afternoon...so because of her attitude and the wasted time of me having to fill all that information again, I decided to leave that office. If she would do print all the papers for me I would do sign them without a problem. Please train your personnel better so the next time a customer tells them that its information was already filled out electronically, they are able to pull it out from the customer’s Aspen account and dont waste our time.

My experience at Aspen Dental was the best ever. I came in with a toothache that no medicine would stop the pain, therefore this was a emergency patient visit for me. They gave me lots of xays and they were very kind and comforting to me being in pain. I met with they phenomenal Dr. Christy she is a jewel.
This lady gave me shots to numb my mouth and me I was so scared when she came back to pull the tooth I told her I think the medicine has wore off she says no it takes about six hours then she checked I did not feel anything so she said you may feel pressure but no pain. I open my mouth and the next second Dr. Christy said that's it I said no way she showed me the tooth and I could not believe this Dr. Christy pulled my tooth and I did not feel anything. If you need any work done on your mouth and you are afraid of going to the dentist you better go see Dr. Christy she will change your mind about having anything done to your mouth she is the best Dentist ever , she loving, caring, beautiful and she loves and knows her job well. Dr. Christy #1 Dentist

Love you Dr. Christy
Sharon White

I finally found a dentist that can perform multiple procedures. It seems like other places in the area outsource everything besides a cleaning and a filling. So far I am very pleased with the process and the staff.

It took a month for them to ship my Invisalign at another location because the manager went on vacation. But was suppose to send it out before her vacation. Now I have to drive two hour to go to an office because my care was suppose to over but now I'm a month longer. As they said they sent it out and never did.

I never post about stuff like this, and frankly it's taken me months to do it. But please know that if I am taking the time to post at all, it was because this place exceeded my expectations. From the front desk, to the techs, to the doctors themselves, I had an awesome experience. Everyone provided thurough explanations, and totally took the time to answer my questions. Only reason not 5 stars is cuz they are SO good that they're totally booked up! Which is bad for me! Other than that, top notch...

I have always had a good experience with the Aspen Dental staff. From the friendliness of the staff to the quality of the work performance, I would definitely recommend this business to someone a little nervous to the brave at heart.

I absolutely l love the customer service at the pooler location. Along with the skills they provide. I have gotten my teeth cleaned throughly and I also had bridges put in and my teeth are beautiful.

Professional and pleasant atmosphere! Much different than any other dental office. The Hygenist was extremely thorough and explained everything throughout the visit.

Today was my first time ever walking into Aspen Dental(Pooler). The care that I received was top notch. I walked out happy.