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Review of Gentle Dental Aiea/Pearlridge

Gentle Dental Aiea/Pearlridge:

Gentle Dental Aiea/Pearlridge is a dental clinic located in Aiea, Hawaii. The clinic offers a range of dental services, including cosmetic dentistry, dental implants, orthodontics, pediatric dentistry, and emergency dental services. The clinic is open from Monday to Friday, from 8:00 am to 5:00 pm, and on Wednesdays and Thursdays, from 9:00 am to 6:00 pm. The clinic is closed on Saturdays and Sundays.

The clinic has a team of experienced dentists and hygienists who provide quality dental care to their patients. The staff is friendly and professional, and they make every effort to ensure that their patients are comfortable during their visits. The clinic is equipped with modern dental equipment, and they use the latest techniques and procedures to provide their patients with the best possible care.

While the clinic has received some negative reviews from customers regarding billing issues and customer service, the majority of the reviews are positive. Many customers have praised the clinic for their professionalism, friendliness, and quality of care. Customers have also appreciated the clinic's ability to accommodate short-notice appointments and their willingness to work with insurance providers.

If you're looking for a dental clinic in Aiea, Hawaii, that offers quality dental care, Gentle Dental Aiea/Pearlridge is worth considering. With a team of experienced dentists and hygienists, modern dental equipment, and a range of dental services, the clinic is well-equipped to meet your dental needs.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Gentle Dental Aiea/Pearlridge Reviews - 20

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
k c

k c

πŸ‘ πŸ‘Ž 😐
Great Service Friendly Staff

I love this place! Today I was very pleased with Kelli, the dental hygienist, who worked on me. She was very thorough and very pleasant and fun to talk to! I also want to say I really enjoy having Alberta at the front desk, working there. She is terrific at her job as well! Way to go, Gentle Dental!!

Kirstyn Pratt

Kirstyn Pratt

πŸ‘ πŸ‘Ž 😐
Efficient Service Friendly Staff Painless Procedure

I called on very short notice (Friday or Saturday), but they were able to get me in on Tuesday for an exam, and scheduled me two days later for my wisdom tooth removal. The procedure was extremely quick and painless, not even 10 minutes! The staff are so friendly and helpful - I'm so glad my coworker recommended them.

Joelyn Dahl

Joelyn Dahl

πŸ‘ πŸ‘Ž 😐
Exceptional Dental Care Friendly Staff Professional

Gentle Dental in Aiea is the BEST!! I’m one of those who was afraid of dentists! I hadn’t been to a dentist in years and was referred to Gentle Dental by 1-800-dentist. I am so happy I was! They made me feel like family the minute I walked in the door. Brandy the office manager was so knowledgeable and helpful with my insurance and paperwork. Everyone on the staff was friendly and professional. I have never been to a more Gentle, thorough, professional and pretty dentist as Dr. Bustamante. She was awesome! She put all my phobias to rest! I’m not afraid of the dentist anymore! I WILL recommend β€œGentle Dental” to anyone and everyone I know that is looking for exceptional dental care!

Winifred Farrell

Winifred Farrell

πŸ‘ πŸ‘Ž 😐
Good Service Convenient Hours Dental Plan

Gentle Dental Aiea/Pearlridge has been my
dentist of choice for the past 18+ years.
I initially chose them because their days
& hours accommodated a work schedule.

Through the years, Gentle Dental has taken good care of my dental needs.
So much so that I actually purchased
their dental plan upon retirement!

Good also to know that Gentle Dental is
also in other US States so that I am covered not only in Hawaii!

Alan R

Alan R

πŸ‘ πŸ‘Ž 😐
Poor Billing Leaving

Dental service was okay, but billing always messed up. After 8 years, leaving. I always wondered about people who prematurely received a bill and paid it when the insurance really covered it.

Becky Harding

Becky Harding

πŸ‘ πŸ‘Ž 😐
Excellent Care Friendly Staff Professional No Pushy Sales

Best dental experience in many, many years! Every staff member is friendly and professional. Excellent care of my teeth from x-rays to cleaning to exam. Especially appreciate that Dr. Kumar did not try to push me to have expensive cosmetic work done. Can't say enough good things about Gentle Dental!

Arthur Quitevis

Arthur Quitevis

πŸ‘ πŸ‘Ž 😐
Painful Inconsistent Measurements Poor Recommendations

The staff are great but, after every visit, my gums hurt from 2 to 3 days, the hygienist would stab my gums when measuring my gum line. I make some facial expressions and burying my head into the chair. The measurements changes from the last visit.
On one of the visits the hygienist stabbed my gum so hard, he said oh, didn't ask if I was okay and documented the measurement as a 9. Once in awhile a different hygienist measure my gums and I did not have any pain in my gums.
The doctor and hygienist recommend that I use a water pick, a medium to hard bristle tooth brush. I always receive a soft bristle tooth brush from the hygienist.
That was about a few years ago and I'm glad I moved to a new dentist and no pain after every visit, been receiving a medium bristle tooth brush and they recommended more tools including the water pick to keep my gums and teeth healthy.

Eric

Eric

πŸ‘ πŸ‘Ž 😐
Great Service Comfortable Quick

Our family was on vacation and my son was having a lot of pain, and they were able to get us in on short notice. Our visit was quick and he was very comfortable while his tooth was extracted. We would be regulars if we lived here. Thank you for great service!!

AJ Johnson

AJ Johnson

πŸ‘ πŸ‘Ž 😐
Clean Facility Professional Staff Recommend to Others

This was my first visit to the Aiea Gentle Dental office and they were all very nice. The facility is really clean and practices very good sanitary standards. My exam and overall experience cleaning was very professional. I would definitely recommend this office to everyone, friends and my family!!

Paul Bryant

Paul Bryant

πŸ‘ πŸ‘Ž 😐
Bad Dental Work Poor Customer Service Refund Issue

My wife is a patient of gentle dental in Mililani she had some very bad dental work done and is due a refund of approximately $800 this is been going on for the last 2 And a half months I just spoke with Irma Aiea and she argued with me I explained that I was done dealing with people at the local office and she still refuse me to give me the phone number to the corporate office this is not good customer service okay my wife will be looking for another dentist

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