Hawaii Family Dental - Aiea

04/08/21-Review on Christine:
I arrived at the dental office around 12:40pm for my Annual Teeth Cleaning appointment. As soon as I walked in and approached to the receptionist, she checked my temperature and asked me covid related questions to see if I have covid. Everything was fine with me. The receptionist then gave me the patient information and questionnaire sheets to fill out. I did.

On the questionnaire, one of the questions was "have you breathing problems?"

I wrote: "No, unless when I wear a mask." (In another word, I am unable to wear a mask)

After about 10 minutes (or so) of me returning the information and questionnaire sheets back to the receptionist:

1. A person named Christine came to the reception area and demanded me to wear a mask.

2. I respectfully replied that I am unable to wear a mask due to I can't breathe with it and it has already caused rashes on my face (around my mouth), and the some rashes are still left on my face. I tried to show her my rashes.

3. She interrupted me 3 times while I was trying to explain to her I am unable to wear a mask. She refused to hear me but kept on saying "if you do not have a documentation that says you cannot wear a mask, we won't see you today."

4. I respectfully said: "documentation...? Are you familiar with ADA and HIPAA law? She nodded then shook her head as she refused to hear me and continued to repeat "documentation or we won't see you." This time she said it with Humiliating tone of voice, and she made eye contacts with the receptionists, and the receptionists started giving me Humiliation looks.

5. I then said "with all due respect, do you not care patient's rights and civil rights? Mask is not a law...I simply cannot wear a mask..."

6. She shook her head again and kept on repeating " documentation or it means you don't want to wear a mask, and You cannot Not wanting to wear a mask."

7. I then kindly asked her: "But I am only walking thru the door, and then I'll be sitting down for Teeth Cleaning, I then will not be able to have the mask on anyways...?"

8. She replied with raised voice this time: " I know that. If you don't have any documentation and Not wearing the mask, we won't see you today."

At this point, after all the humiliations and she somehow just refuse to be professional and to be reasonable, I left the office.
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It is unlawful to require a documentation from a person for not wearing a mask. It is a violation of Nuremberg Law alone not to mention ADA, HIPAA and both Federal and State Civil Rights...

Also, I would like to respectfully use a logical common sense to make an example: would she require documentation from everyone that enters that office in A Wheelchair because her personal opinion doesn't believe that person is really unable to walk...? Would she also humiliate them if they do not have the documentation that she unreasonably (or unlawfully) requires? Would she also shake her head if they ask her to preserve their civil rights and patient rights?

Mask is a personal opinion based recommendation. For the researches I and many people I know, have done, It does not have any scientific or clinical proof that it prevents any virus. One simple fact is that You breathe the recycled air with a Mask, which it indeed has proofs of causing bacteria, lack of fresh air, oxygen deprivation, pneumonia, lung disease, anxiety and or such health damages...

For those who argue "Liability issue", then the Liability goes both ways; for instance, what if a person got sick from the mask due to breathing in bacteria and oxygen deprivation, and you are the one who forced that person to wear the mask...?

Moreover, what Christine did, was apparent to me that it wasn't about health...It was in fact showing that she cared more about exercising and abusing her power to enforce tyranny than she cared about her profession...

I never enjoy the dentist, but this place has definitely changed how I view them now! All the staff were so friendly and helpful!! Love the conversations and the ability to really talk about my problems with the doctor! Very friendly and beautiful office!!

Called and was given an appointment for a few days later, friendly staff, clean waiting room, Dr Wu has been wonderful, the hygienist was great..all in all a fantastic experience.

The staff is extremely professional and conscious of HIPA guidelines. They adapted safely to the Corona guidelines by limiting am’t of patients in waiting area. I love our Dentist (Dr. Todoki). She is gentle and understanding of my son’s special needs.

All the Hawaii Family Dental place does not accept military insurance,
I had to cancel my appointment and my son's too.

Good people, good service, attentive personnel. What more could you ask for?

Great place for dental work. Staff is extremely friendly, helpfully and service is fast. Made me feel comfortable and like family. I highly recommend to go to this place. A+++

This was the best dental cleaning I’ve ever had. My teeth haven’t been this white in a decade. I’ve been going to Family Dental for a few years and am always impressed.

I had an awesome experience with Katlyn who was dental Hygienist she was informative and made me feel at ease during the procedure.

I am 57 years old
I had a very bad experience when I was very young so I haven’t been to a dentist in many years
When I explained to them my fears they took very good care of me and my fears
The team at family dental are the best ever
I no longer have great big fears of going to the dentist just a little anxiety
My dental hygienist is the best she always checks with me and how I’m doing and she has patients with me,she’s the best ever
I can’t say enough about family dental except
They do care for you like family
Thank you all so much for your care of my teeth
This is a very good, safe place to come if you have anxiety and fears about dentist, this is the best place to go
Aloha Dale