Hawaii Family Dental - Waiakea Villas

Although I suffer from "Dentist anxiety", the doctor and staff here are kind, sweet people! They have a life-long patient now!

Very happy with my visit. Adam did an amazing job cleaning my badly stained front teeth, which helped me to smile with my teeth again! Yay! 😃
He is always so fun and kind and professional! Thank you, Adam.
Dr. Bhatt took the time to see me without an appointment and was very kids and helpful. Front desk girls were very accommodating as well. Looking forward to my future visits.

Hawaii Family Dental has taken excellent care of my kids. My youngest (8 years old), recently had to have a lot of work done. Dr. Lee and his Dental Hygienist were amazing. They were so kind and supportive of my daughter, who was very nervous, and worked so quickly and fluidly with each other. It was like watching two people dancing. They got her in and out in under an hour! I highly recommend them.

Adam was amazing and cleaned my teeth like a god! He was so amazing . My teeth feel incredible!!!!

Im only giving a single star because of lack of information. Website has old address and the building isn't even occupied anymore. Probably wouldn't be a big deal if I lived down the street but I drove over an hour based on the information on the site. Yes, I tried calling but no one ever answered or returned any of my 3 messages.

Very professional but not uptight like some offices! Works well getting our needs met!Aloha

I’ve been going to this branch of Hawaii Family Dental since 2016 when I returned from Thailand with many new crowns and have consistently been pleased with their work. And again this month I was given some superior service by their Hygenist Adam Zahn. I was somehow so anxious about a deep gum cleaning that I called ahead to ask if a dentist was in the office on a Saturday and even considered canceling. The receptionist said to me, “Have you met Adam yet? He has a great personality and you will be fine.” So I showed up and so glad I did because he was so gentle and accommodating and truly almost pain free. And during those 2 appointments he explained to me just how important this treatment is for my gums at this point and I was able to embrace what I had feared. And truly after the first treatment, that side of my mouth began to heal. Thank you Hawaii Family Dental and Adam Zahn.

Dr. Spivek is an amazing dentist. He located a cracked tooth and a source of an infection that most likely caused frequent headaches and discomfort for a couple of years. He did his due diligence in attempt to save the tooth without guarantees a new crown would save it. At the end of the day, his recommendation to pull it was in my best interest.

It saddens me to hear Dr. Spivek is leaving Hawaii Family Dental. No matter where he goes, I know he will continue to bestow genuine kindness and put the needs of his patients first. He is a big loss to Hawaii Family Dental because when there were no other dentists at the Hilo location, he saw every patient with kindness and courtesy.

If i could rate negative stars I would. As someone who has worked in the Dental field for 10 years I can honestly say GO SOMEWHERE ELSE. This was the worst experience I’ve ever had, or heard of. I scheduled my 12 year old daughter for her a cleaning at this office as she has an Orthodontic Consultation next month, I wanted to make sure she was current on her cleanings and had no cavities prior to having braces placed. I had already filled out paperwork online but had to fill out the large packet again when I got there. Once my daughter was taken back, they took X-rays and brought the doctor in. He didn’t look at the X-rays, we talked about her upcoming ortho consult and he lectured myself and her about flossing, and that she would need to be sure to floss once she has braces. Knowing all of this already, not wanting to be rude and tell them I knew all of this already, I simply nodded my head in understanding. He did a quick 2 minute polish of her teeth and sent us in our way. I asked “Are you not going to scale her teeth?” He replied “no, she didn’t need it.” My daughter has always had her teeth cleaned every 6 months as recommended and still has needed her teeth to be scaled (as most if not every person/child over 6 should need). They didn’t floss her teeth, when asked why not I was told they don’t floss childrens teeth. what???? This is not proper standard of care, you sit and lecture me and my child about flossing yet you don’t floss your patients teeth at their teeth cleaning?? This place is horrendous.

One a good note, I have personally worked with Dr. Alex Spivak in the past and highly recommended his work. He was always great to work with and great to his patients. If I ever return it would be to see him. He was NOT the Dr my daughter saw today.

The staff and doctors are welcoming and helpful. Adam, the hygienist, is always friendly and upbeat. He does an excellent job of cleaning teeth while getting to know his patients. Chatting with Adam makes going to the dentist fun!