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4.5

125 reviews
Dentist

Review of Island Ohana Dental

Island Ohana Dental:

Island Ohana Dental is a dental clinic located in Hilo, Hawaii. It is a family-owned business that has been providing dental services for over 20 years. The clinic offers a range of dental services, including general dentistry, cosmetic dentistry, and emergency dental care. They are open from Monday to Friday from 7:00 am to 4:00 pm, and on Saturdays from 7:00 am to 12:00 pm. They are closed on Sundays.

The clinic has a spacious facility and a friendly staff. Patients appreciate the aloha spirit of Dr. Uehara, who is known for his insights and candor. The clinic has a collaborative approach when issues arise, and patients feel comfortable and welcome from the moment they walk in. The clinic is known for its prompt, positive, and efficient care.

The clinic has received numerous positive reviews from satisfied patients. Patients have praised the staff for their professionalism, kindness, and efficiency. Patients have also appreciated the clinic's honesty and straightforwardness, and that they only perform necessary dental procedures. Patients have also mentioned that the clinic is great with children and patients with sensory issues.

In conclusion, Island Ohana Dental is a reputable dental clinic that provides quality dental services. Patients appreciate the clinic's friendly staff, prompt care, and collaborative approach. If you are looking for a dental clinic in Hilo, Island Ohana Dental is worth considering.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Island Ohana Dental Reviews - 125

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kay Cater

Kay Cater

πŸ‘ πŸ‘Ž 😐
Caring Staff Attentive Excellent Service Answered Questions Impressed

My husband (who has disliked every dentist he has ever had) said this office has wonderful caring people who are attentive and careful in every procedure. He was impressed with their willingness to answer questions and explain what they are doing. Everyone there was excellent - from the dentist himself to the front office staff. We are happy we were referred to you.

Georgia B

Georgia B

πŸ‘ πŸ‘Ž 😐
Clean Office Friendly Doctor Efficient Appointment Availability

Had my first appointment yesterday. The office was clean and very well-run. I did not wait. Dr. Garrett was friendly, thorough, gentle and kind. There was an appointment available for a cleaning just as I was coming in, but it was given to another patient. I go back later this week for cleaning. Otherwise would be five stars if I'd gotten all done at once!

Janet Andrea

Janet Andrea

πŸ‘ πŸ‘Ž 😐
Friendly Staff Skilled Professionals Efficient Service Highly Recommended

Island Ohana Dental is an extremely well-run office. They are all friendly, efficient and skilled at their specific jobs. The dental hygienists who have taken care of me are extremely professional. Dr. Jill is a gem. She is the kindest dentist ever. She is skilled and thorough in her exams and follow up procedures and she knows how to administer novocaine! I have referred my neighbors and they have appointments!

Pua Carpenter

Pua Carpenter

πŸ‘ πŸ‘Ž 😐
Professional Caring Positive Awesome Amazing

This new review is dated 12/02/22. I've been with Island Ohana for a while now and the individuals that work there keep getting better. Seriously, they are like family. They are awesome, angels and always happy. No one can beat that. Mahalo nui nui loa

This was from a year ago-These wonderful people are always professional, caring, positive/ and all around awesome and amazing!!! island Ohana Dental, than/k you for being there for us.

Cindy Klingman

Cindy Klingman

πŸ‘ πŸ‘Ž 😐
Poor Time Management Bad Customer Service

After sitting in the chair for 50 minutes past my appointment time and not hearing from anyone as to what was going on I got up and left. This clinic does not value your time. Had they apologized or let me know what was going on I would have continued to wait. You’re not allowed to be ten minutes late for your own appointment but they can be 50 minutes and get away with it.

Barbara Frazier

Island Ohana may be the best dentist experience I've had in my 70+ years. Dr. Jill and hygenist Janice totally rock!

Vernalisa Underwood

Vernalisa Underwood

πŸ‘ πŸ‘Ž 😐
Great Parking Friendly Staff Good Vibes Excellent Bedside Manner

First visit today. Great parking lot, wraps right around building. Warm welcome. Easy to see the employees like where they work. Good vibes throughout the whole place. Feels like one big family. Dr Jill has excellent bedside manner. Literally approached me with so much aloha. Taught me a few things that I wasn’t aware of. Happy to be a part of Island Ohana Dental.

David Mangel

David Mangel

πŸ‘ πŸ‘Ž 😐
Poor Communication Long Wait Times Inadequate Follow-up

When I arrived for my first appointment(exam and x-rays), I was informed that their records showed I had cancelled. It turned out that they attempted to contact me at a number that they had recorded inaccurately. Therefore, they cancelled the appointment. That was 2 hours of wasted time and energy. For my second appointment, I was there for 2 1/2 hours, mostly just waiting. Dr. Santiago and his staff were friendly and Dr. Santiago seemed genuinely interested in my care. Then I was given a follow up to see another doctor to consult about recommended procedures. I had been diagnosed with an infection, but couldn’t get an appointment until nearly 7 weeks later. I am not happy about that.

Leanne Kirk

Leanne Kirk

πŸ‘ πŸ‘Ž 😐
Great Service Competent Staff Highly Recommended

I moved to Hilo in January 2021 after living in Los Angeles for many years. I was very happy to find that Island Ohana Dental was accepting new patients. Dr. Veena Kakarla was wonderful. She was warm and personable and very competent. After my first visit/exam with Dr. Kakarla, I was transferred to Dr. Garret Uehara since I wanted my teeth to be cleaned every three months due to periodontal pockets. Dr. Uehara has a dental hygienist, Jennifer, who did my dental cleaning. She left my teeth feeling exceptionally smooth and clean. I was very happy and satisfied. I did not get to meet Dr. Garret Uehara because I was not there for an exam. However, he did review my x-rays and found nothing wrong. I highly recommend Island Ohana Dental.

Lauri Coleman

Lauri Coleman

πŸ‘ πŸ‘Ž 😐
Unethical Waste of Time Frustrating

I thought it was unethical that Island Ohana Dental told me they did pediatric dentistry, just for me to wait three months for an appointment for my daughter (7), have us come in and do X-rays then tell me they don’t actually work on children and that she would have to be referred to a Pediatric Dentist. Waste of our time and resources. Frustrating. Maybe take the β€˜Ohana’ out of your name since you don’t do family dentistry.

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