Review of Smile Suite
Smile Suite: A modern dental clinic located in Wailuku, Hawaii, Smile Suite offers a range of dental services, including general dentistry, cosmetic dentistry, and orthodontics. The clinic is open Monday through Friday from 8:00 am to 5:00 pm and is closed on weekends.
The clinic's location is convenient, situated in the Safeway shopping complex across from Kaiser Permanente Maui Lani Clinic on Maui Parkway. The clinic's interior is modern and clean, with up-to-date technology and equipment. The staff is knowledgeable, professional, and friendly, making patients feel welcome and comfortable.
Patients have praised the clinic's dental hygienists for their gentle touch and spa-like cleaning experience. Dr. Tod Girard and Dr. Kelly Kawahara are highly recommended by patients for their expertise, honesty, and professionalism. Patients appreciate that they are not pressured into unnecessary treatments and that the doctors take the time to explain procedures and answer questions.
While most patients have had positive experiences at Smile Suite, there have been a few negative reviews. Some patients have complained about the clinic's customer service, with one reviewer calling it "bad" and "no aloha." Another reviewer accused the clinic of locking up their insurance by taking X-rays during the first appointment and then not allowing them to get a cleaning for six months.
Despite the negative reviews, Smile Suite has received mostly positive feedback from patients, with many praising the clinic's modern facilities, knowledgeable staff, and gentle touch. Patients looking for a dental clinic in Wailuku should consider Smile Suite for their dental needs.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Ash Rivers
This is the first dentist that I've been happy with in a long long time, maybe ever. The front desk team works smoothly and is very knowledgeable. My dental hygienist is so kind and does an amazing job. I see Dr Kelly Kawahara and I am very impressed. Bonus: The office is very clean and modern.
Ashley Kamai
First timer this week and I wish I would've reached out sooner! What a beautiful, CLEAN (very very clean) place with lovely staff who genuinely cared about my smile! Thank you all for a great experience!
Karsten Lee
I was able to get in with Dr. Kawahara to fix a filling that had come out. Considering the pandemic, I felt super safe with all of their safety measures in place. Thank you Smile Suite for being accessible in getting me in and being on point with the Covid safety measures!
Cameron Davis
This is the best dentist office I have ever been to. Staff is really friendly and the office is very clean and up to date. Hygienist did a superb job cleaning and Dr. Kawahara is very knowledgeable. Plus, there's not a 2 month wait period like most other offices on the island.
Al Nakatani
Jane and I have been patients of Dr. Kelly Kawahara for a number of years and have been waiting for her to open her own practice, which she now has and we are totally delighted. If there is such a thing as having a pleasant experience when visiting a dentist, Dr. Kawahara is a great example. I highly recommend she and the staff now practicing at Smile Suite in Wailuku, at the Safeway shopping complex across from Kaiser Permanente Maui Lani Clinic on Maui Parkway.
Str8ShootR (GenX)
This is one of the best dentist I have ever had!
Dylan Girard
I would absolutely recommend Smile Suits to all in the Maui are looking for fantastic dental care. Dr. Kawahara and Dr. Girard are both knowledgeable, friendly, and extremely helpful every step of the way. From the first visit, it is very evident that they both truly care for their patients. If you are looking for a welcoming environment and top of the line care, look no further than Smile Suite!
Jamie Peacock
Very modern, brand new everything throughout. My dental hygienist was awesome. Dr. Girard did a crown for me and it came out great. Would definitely recommend to anyone looking for a dentist on Maui!!
Tara Spires
After trying another dentist and having a negative experience that felt like a trip to the DMV... I was very happy to find this office and staff! I highly recommend them and love thier honesty and great work. Beautiful office too and up to date computer technology that allows you to look at a tooth and point to the spot that is bothersome if needed. So helpful!
Glori Ka Iwi Olelo
Thanks to a terrible experience at another dental office our family tried Smile Suite.
Letβs start with the cleaning, is it possible to call it a spa experience? Shanell was my hygenist and never in my life have I felt like falling asleep whilst getting my teeth cleaned. She had an amazing soft touch and I didnβt walk away feeling like a construction crew had jack hammered my grill (that would be a reference to the terrible experience my kids had at a place in Kahului near the old Loweβs).
Dr. Girard is amazing. He simply told me what he felt needed to be worked on and it never felt like a sales pitch.
I would highly recommend Smile Suite, Shanell, and Dr. Girard.