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Review of Williams Family Dentistry

Williams Family Dentistry is a dental clinic located in Pocatello, Idaho. The clinic offers a range of dental services, including general dentistry, cosmetic dentistry, and dental hygiene. The clinic is open from Monday to Friday, with varying hours each day. The clinic is closed on Saturdays and Sundays.

The clinic has received positive reviews from many of its patients. Patients have praised the clinic for its friendly and professional staff, as well as its commitment to providing high-quality dental care. Patients have also praised the clinic for its ability to accommodate their needs and for its willingness to work with them to find the best treatment options.

However, some patients have had negative experiences with the clinic. Some patients have reported that the clinic's staff was rude or unprofessional, while others have reported that the clinic's services were not up to their standards. Some patients have also reported issues with the clinic's billing practices, including unexpected charges or inaccurate estimates.

Overall, Williams Family Dentistry is a reputable dental clinic that offers a range of services to its patients. While some patients have had negative experiences with the clinic, the majority of patients have reported positive experiences and have praised the clinic for its commitment to providing high-quality dental care.

Amenities

  • Wheelchair accessible restroom

Williams Family Dentistry Reviews - 10

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tom Potter

Tom Potter

👍 👎 😐
Professional Effective Courteous

Since 2008, I've received regular cleanings and a couple of crowns, and had several of old fillings repaired at Dr. Williams' office. He and his staff have always been courteous and fully answered any questions I had. On at least one occasion, I was squeezed into the schedule on short notice for an emergent problem. The service I've received at Williams Family dentistry has always been comfortable, effective, and professional.

BoiseMom of2

BoiseMom of2

👍 👎 😐
Unprofessional Incompetent Expensive

Dr. Williams is a JERK to his staff and not so friendly to patients either. Dental Hygienist I had was a nervous wreck after getting yelled at by Dr. Williams for ONE bad x-ray she took. I know this because he yelled at her in front of me, the patient. I was shocked. She then proceeded to do the worst cleaning I have ever had on my teeth in 40 years! Three months later I am now paying for another cleaning at the different dentist due to their incompetence. I have a lot of tartar under the gum line that Dr. Williams or his staff did not notice or care about. I actually complained while in the chair that I could still feel tartar on my teeth so they worked on them another five minutes. Of course I still noticed more after flossing the next day, plus my gums did not look a healthy pink like they normally do a few days later. This is after I paid $350 for the exam, cleaning and xrays! They lied about the cost too by the way. Was $100 more than they said. NEVER go here.

Linda Thompson

Linda Thompson

👍 👎 😐
Professional Caring Highly Recommended

Dr. Williams and staff are fantastic and I would highly recommend! They are caring, curtious & professional. They fit me in after another local dentist miss diagnosed & treated an issue I was having, leaving me uncomfortable and in pain. Dr. Williams quickly identified the source of my discomfort, fixed me up and I have been a very satisfied patient ever since!

Diane Barfuss

Diane Barfuss

👍 👎 😐
Great Service Friendly Staff Good Experience

Our Family has been taken care of by Williams Family Dentistry since 1988. Dr. Williams, his father before, and his current staff, are great, always interested in our family and our needs, on time, and are always cheerful. We have great smiles to prove it!

Cathleen Crawford

Cathleen Crawford

👍 👎 😐
Poor Service Overcharging Incompetent Staff

Got two cavities filled, but biting down was painful. Came in the next day to get it fixed and I was charged for them to fix their own work. Paid what I thought was my total bill, to find out a month later their estimation was off by $82. They did a poor job of finding out what the insurance was going to cover and not cover, and now I'm stuck covering their mistake and laziness. We will never be going back to them. To be prepared for what you're going to pay, get the codes yourself and call your insurance to get a more accurate estimate.

Denise B.

Denise B.

👍 👎 😐
Friendly Professional Honest Accommodating

Dr. Williams and his team have been taking care of my family for years. They are friendly, professional, honest and work very hard to be accommodating. I always recommend them if anyone asks.

Justin Cooper

I had a concern and they got me in same day to check it out. The dentist and staff were helpful and friendly. I felt comfortable here.

Tiffani Hacking

The only dentist I trust with mine and my family teeth. He us good with toodlers.

Randy Scott

Randy Scott

👍 👎 😐
Bad Service Poor Quality

Worst dentist office in town. Had a tooth pulled the dentist busted the tooth off so he had to cut the tooth it 2 pieces to get the roots out. He slipped now i have a permanent gash where the tooth was.

forrest glines

Fantastic dentist and staff.

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