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4.4

11 reviews
Dentist

Review of Mike Merrell Dentistry, DDS

Mike Merrell Dentistry, DDS:

Mike Merrell Dentistry, DDS is a dental office located in Rexburg, Idaho. The office offers a range of dental services, including cleanings, fillings, and extractions. The office is open Monday through Friday, but closed on weekends.

The office has received mixed reviews from customers. Some customers have praised the office for its professionalism and quality of service. One customer stated that Dr. Merrell is "one of the most trustworthy dentists" they have ever met and that he always explains what he is doing and why he is doing it. Another customer stated that they were "refreshed" by their experience at the office and that Dr. Merrell made sure they were "not in pain and completely comfortable."

However, other customers have had negative experiences at the office. One customer stated that the receptionist was "disrespectful and condescending" and that they had "never spoken with a more condescending, arrogant woman" in their life. Another customer stated that the office did not accept Medicare, despite the fact that the search said they did online.

The office is located in a clean and tidy building on Summers Dr. The office is equipped with comfortable chairs and a television that plays Disney+. The staff is described as friendly and welcoming by some customers.

In conclusion, Mike Merrell Dentistry, DDS is a dental office that has received mixed reviews from customers. While some customers have praised the office for its professionalism and quality of service, others have had negative experiences. It is recommended that potential customers read reviews carefully before making an appointment at the office.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Mike Merrell Dentistry, DDS Reviews - 11

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Spenser Arn

Spenser Arn

πŸ‘ πŸ‘Ž 😐
Professional Staff Clean Office Gentle Treatment Good with Kids Honest Business Practices

Dr. Merrell was fantastic. His staff is on point and they are all very professional.

The office is clean and the chairs are comfy. While getting my teeth worked on, I was able to enjoy my choice of shows including Disney+!

Dr. Merrell was thorough and very gentle with my mouth. He was able to determine the watch areas, was able to clearly communicate what I needed to do and answered any questions that I had.

He was very good with my kids. My daughter needed to have a cavity filled and she was a champ. Doc walked her through what he was going to do and she said she β€œdidn’t even get a shot” - he did it that well.

Overall, I have 0 complaints. Doc shows that he cares, is honest in his business practices, he doesn’t overcharge for things that don’t need to be done yet, his staff were fantastic and the office was clean and tidy. One of the best experiences I’ve had going to a dentist’s office.

Remington Sharp

Remington Sharp

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Trustworthy Personable Kind Recommend

Dr. Mike Merrell is one of the the most trustworthy dentists I have ever met. He always explains what he's doing and why he's doing it. He is a very personable guy. Whitney is extremely kind and she is always happy to be there. They are both awesome people and I would absolutely recommend this place.

Holly Jeppesen Bauer

Holly Jeppesen Bauer

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Disrespectful Receptionist Poor Customer Service Arrogant Attitude

Most disrespectful and condescending receptionist I have ever encountered. I sent my college-age son there to get a filling replaced. I do not live there, so the office was sight unseen. The receptionist was trying to tell my son, who was still coming off of nitrous, that he had to pay $154 before leaving. She refused to send me the bill. I called and spoke to her. I have never spoken with a more condescending, arrogant woman in my life. She said I should have known the policy because there is a sign in the office. I wasn't at the office. Then she said my son should have known because he was there in the office. He's a kid on nitrous. She was incredibly rude and condescending and should not be the person in a position to give first impressions.

Danielle Thompson

Danielle Thompson

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Comfortable Experience Great Dentist

I'm an army brat and veteran and have been traumatized by military dentist growing up. My anxiety peaks even walking into a dentist office, but this experience has been very refreshing. Dr. Merrell always makes sure I'm not in pain and completely comfortable. I'll be going back to him for sure.

Paul Phillips

Paul Phillips

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Professional Caring Friendly Accommodating Highly Recommended

I have known Dr. Merrell for nearly 10 years, and in that time have found him and his great staff to be the very best! They are consistently friendly, personable and welcoming. Dr. Merrell has also been very accommodating to my scheduling needs over the years to which I am appreciative. I would highly recommend Dr. Merrell to anyone seeking the expertise of a caring and professional Dentist.

Cameron Kimball

Cameron Kimball

πŸ‘ πŸ‘Ž 😐
knowledgeable personable comfortable recommend

Dr. Merrell’s dental office is by far my favorite dental office I have been to, ( and I have been to several in different areas including California Utah Montana and Idaho). His staff is very welcoming and knew me by name by the second visit. Dr. Merrell is a very knowledgeable and personable dentist. He does a great job of making his patients feel comfortable and also helps them to know what is happening with their teeth and why he wants do so certain things. I highly recommend Dr. Merrell for any individual or family seeking a Dentist.

Travis Blacker

Travis Blacker

πŸ‘ πŸ‘Ž 😐
Professional Highly Recommended Great Staff

I've been going to Mike for over 20 years. He's done a great job for our whole family! I would highly recommend him. Very professional and his staff are great!

Dee Ellis

Mike has been a great dentist for our family. I actually look forward to going to the dentist now! His staff is great too!

Kevin Carey

Dr. Merrell and the staff have taken great care of our family. The office is quiet, neat and orderly and everyone is very friendly.

floyd knight

Doesn't accept medicare but the search says they do online

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