College Avenue Family Dentistry
Review of College Avenue Family Dentistry
College Avenue Family Dentistry:
College Avenue Family Dentistry is a dental clinic located in Alton, Illinois. They offer a wide range of dental services including general dentistry, cosmetic dentistry, and emergency dental care. The clinic is open Monday through Friday, with limited hours on Thursday and Friday and closed on weekends.
The clinic has received mixed reviews from customers. Some customers have praised the clinic for its friendly staff and thorough dental services. Others have criticized the clinic for its unprofessionalism and lack of organization. One customer complained about the clinic's policy of canceling appointments for patients who arrive late without prior notice. Another customer complained about the long wait times and the clinic's tendency to push unnecessary treatments on patients.
Despite the mixed reviews, College Avenue Family Dentistry remains a popular choice for dental care in the Alton area. The clinic's staff is knowledgeable and experienced, and they use the latest dental technology to provide high-quality dental services. The clinic also offers affordable pricing and accepts most dental insurance plans.
If you are looking for a dental clinic in the Alton area, College Avenue Family Dentistry is worth considering. However, it is recommended that you read customer reviews and do your own research before making an appointment.
Shelley Sumner
Taking down my 4 star review. I have noticed a decline in customer service over the last year, but wanted to be loyal because of previous care. However,called today and the receptionist that answered the phone sounded like she wanted to be any place but at work, when I explained I had a broken tooth and was unable to eat or drink the best they could do was almost 3 weeks out! I even asked receptionist if they had a wait list for cancellations and her reply was, "I have 11, 12 or 2pm on the 15th".
Called Dentistry with TLC and got in TODAY. Never been there before, but their receptionist was friendly and the staff and dentist were wonderful! I recommend going there instead. I am moving my entire family over there for routine care.
Justin Copley
First time in. Everyone was very nice and very professional. Dr. Kennedy did an excellent job; made sure I had no pain and kept me well informed as he was working on my extraction. I will definitely be back
Rick Bushnell
Great service but price hikes are getting out of control!!
Emily Kennedy
Great office! Brittney R was the best hygienist I've ever had. She was thorough and gentle at the same
time. Dr. K was super easy going and made me feel comfortable. I highly recommend this office.
Sarah Cuevas (lovesarah88)
This office has always taken good care of myself and my family. They know that I have a busy schedule with work and 4 kids. They get me in fairly quickly and are able to fit my appointments in during my lunch break. They pay close attention to my wants and needs when it comes to my dental care and my children's, as well. I definitely recommend them!
jill davis
Brittney R. was an amazing Hygienist. Whole place was professional from start to finish. Highly recommend!
Pamela Isakson
As a new patient I could not be more pleased with my first Dental Appointment with College Avenue Family Dentistry. The staff and Dr.Taylor were very professional, very thorough honest. My first appointment with a dental office that was actually a pleasant experience!!
John Cavanaugh
This was literally the best dental visit I have ever had! I have a sensitive area in my lower left quadrant where I’ve had a lot of dental work done including a crown and a root canal and it usually gets irritated when I go to the dentist. I also have a strong gag reflex and usually struggle to get through even the x rays! However, I had the new hygienist Brittany (did I spell that right?) not to be confused with the other awesome hygienist also named Brittany who convinced me to buy my first Waterpik. Anyway, the “new Brittany” did everything right, even took the more extensive 5 year x rays and effectively cleaned my entire mouth with no discomfort at all! Actually looking forward now to coming back in July (and historically, going to the dentist is usually my least favorite place to be).
Julie Eichholz
Very unorganized, does not listen, does not respect people's time.
Amanda Franklin
I have only been a client with this office for less than a year. Dr Ives was always pleasant and the gals that did my cleanings are always nice. However, I recently got a filling done and the new dentist left an area on my tooth high, my teeth sat uneven and I couldn’t close my mouth properly. The same day, I felt a pop and I suspect part of the filling came out. I tried giving it time to see if all was well however I’m now in extreme pain, and instead of getting me in quickly I have to wait a week before I can be seen.