Review of Dan Massie
Dan Massie: A Dental Practice That Puts Your Health First
Dan Massie is a dental practice located in Carbondale, Illinois. The practice specializes in providing a range of dental services, including cleanings, fillings, crowns, and more. The practice is open from Monday to Friday, with Saturday and Sunday off.
The practice has a team of experienced dental professionals who are dedicated to providing the best possible care to their patients. Dr. Massie and Dr. Partlow are both highly skilled dentists who have years of experience in the field. They are supported by a team of friendly and knowledgeable dental assistants and hygienists who work together to ensure that patients receive the best possible care.
The practice is equipped with state-of-the-art technology and equipment, which allows the team to provide accurate diagnoses and effective treatments. The practice also uses tooth-colored fillings, which are more aesthetically pleasing than traditional silver fillings.
One of the standout features of Dan Massie is the practice's commitment to putting patients first. The team understands that going to the dentist can be a stressful experience for some people, and they work hard to create a welcoming and comfortable environment for their patients. They take the time to listen to their patients' concerns and answer any questions they may have.
While there are some negative reviews online, the majority of patients have had positive experiences at Dan Massie. Patients have praised the practice for its friendly and professional staff, state-of-the-art equipment, and commitment to patient care.
If you're looking for a dental practice that puts your health first, Dan Massie is an excellent choice. With a team of experienced professionals and a commitment to patient care, you can trust that you'll receive the best possible care at this practice.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Deborah Schuette
I can only give a one star review due to the following: Hygienist who cleaned my teeth last time very rude! Took information about my dietary habits and twisted it around as not what i had said and was very loud and unprofessional about it in an open office with a voice that carried! I thought there were HIPPA rules! Falsification of information if that was put in my record! Older woman with dyed dark hair and glasses! She needs to get a job at one of the prison dental clinics- she would fit right in! I informed front office desk about her rudeness with no apologies. Receptionist also rude! She takes your pic for the chart without telling you what she is about to do- holds up the computer cam in front of your face and snaps the pic!!! When she calls you to get your confirmation of your appointment, rudely hanges up the phone after you confirm it! Other than these two unprofessionals, Dr. Massie and Amy are great!!!
Angela Blessing
I had my teeth cleaned here yesterday and I love them! I'm finally done looking for a dentist. Sandy the hygienist was amazing. She got the stains off my teeth, which on one else has done, and she NEVER once caused me pain! She took great care of me. Dr. Partlow was also equally pleasant to work with. He knew his stuff and wasn't trying to charge for extra services. Thank you!
Robin Williams
Dr Massie is our family dentist. We get our cleanings and exams...never required much more than that until last week when my husband broke the entire side out of a molar. He went in at 10:40 am and Dr Dan and staff had him on time for his 12:30 lunch date... sporting a beautiful zirconia crown. No pain and amazing fast!
Very impressive!
Logan Park
Dan Massie’s crew are by far the best experience I’ve had with dentists. My hygienist, Sandra, is quick, very gentle, and makes the cleaning and check-up fly by pleasantly. She speaks with respect about Dr. Massie when he’s not around and little hallmarks of the staff’s professionalism and character are evident throughout.
My wife’s hygienist makes her laugh a lot, which I appreciate.
The office and workflow are up to date: each time we arrive some part of the equipment has been updated. They’ve run on time every time we’ve been, as corny as that sounds, it matters.
How crazy is it to look forward to you twice-annual appointment?
I can’t think of any way they could really improve.
They even accommodate with humor and grace my bizarre questions about things like unscented toothpaste for use in hunting and bear country. :)
Melissa Kramer
I have visited Massie Dental for a cleaning/initial visit, and then a couple of weeks later for some small fillings. I found Dr. Massie to be very friendly, professional, and personable. The office staff and hygienist were also as nice as could be. When I called two weeks after my fillings because one of them was giving me some discomfort, they worked me in within an hour and made some minor adjustments that solved the problem. Highly recommend!
Cherie Watson
A while back, I recommended Dr. Massie to one of my oldest and dearest friends and every once in awhile, out of the blue, she thanks me for telling her about his practice. Today was one of those days. I saw her this evening and she told me that her front tooth somehow cracked in half last night and she went to Dr. Massie's office today to see what he could do. Since her smile was beautiful as she told me the story...I realized right away that he had taken good care of her (once again), but then she told me that she was so relieved when she saw the work he had done, and so grateful it was not going to cost an arm and a leg, that she cried. I have no difficulty imagining that scene--he's a great dentist and a compassionate professional. My girls and I see him and his staff regularly and we sincerely could not be happier. :)
Madlynn Walker
My Family has been going to Dr. Massie's office since 2005. We have had he BEST experience. Friendly staff, they offer complementary water 💦, coffee, free pins etc. I have had the opportunity of getting to know the staff. The receptionist are all friendly. The waiting area is comfortable, there is even a children's waiting area. Dr. Massie offers tooth colored fillings. Tateless tooth paste for cleaning the teeth. State of the art equipment. If you are new to the area and are looking for a Family Dentist who works well with children and is down to earth, I recommend Dr. Massie and his Team. ⭐️⭐️⭐️⭐️⭐️
Thomas Huggins
No problems with Dr Massie. Carrol at the front seat need to get a job working on a used car lot. Made appointments for myself and my daughter. I was told they took my insurance. 6 months later I got a bill for 500.00. How hard would it have been to run our policy number when we asked if they took Blue Cross? Lazy and incompetent front desk.
Dona Childer
Five stars for Dr. Massie and Amy, very professional and friendly. 0 star for Carol at the front desk. She is the rudest receptionist I ever met. I was always nice and friendly to her, but she always spoke to me with a very angry tone and an annoyed face. She even rolled her eyes at me. I want to see Amy and Dr. Massie again but Carol really makes me uncomfortable. Today the way Carol spoke to me was beyond what I could take. I don't want to get upset because of the receptionist' bad manners every time checking in/out at the dentist office. For that reason, I will not go to this office again.
Leah Patterson
Treated with utmost professionalism, yet very down to earth. Most amazing dentist I've ever been to. Everything very clean & disinfected. State of the art technology! Dr. Massie & all staff are so friendly. It takes away some of my dental anxiety! " Listening to my i-pod w ear buds help drown out some of the drill sound.