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Review of Aspen Dental

Aspen Dental: Providing Comprehensive Dental Care Services

Aspen Dental is a dental care center located in Champaign, Illinois. The center offers a wide range of dental services, including cosmetic dentistry, denture care, pediatric dentistry, and emergency dental services. The center is open from Monday to Friday, from 8:00 am to 5:00 pm, and on Thursdays from 9:00 am to 7:00 pm. On Fridays, the center closes early at 1:00 pm. The center is closed on weekends.

Aspen Dental is staffed by a team of experienced and friendly dental professionals who are committed to providing high-quality dental care services to their patients. The center has state-of-the-art equipment and facilities that enable them to provide comprehensive dental care services. The staff is always ready to assist patients and answer any questions they may have about their dental care needs.

The center has received mixed reviews from its customers. Some customers have praised the center for its excellent services, friendly staff, and affordable rates. They have also commended the center for its professionalism and efficiency. However, some customers have criticized the center for its poor customer service, long wait times, and high prices.

Overall, Aspen Dental is a reliable dental care center that provides comprehensive dental care services to its patients. The center is staffed by experienced and friendly dental professionals who are committed to providing high-quality dental care services to their patients. If you are looking for a reliable dental care center in Champaign, Illinois, Aspen Dental is definitely worth considering.

Amenities

  • Wheelchair accessible entrance

Aspen Dental Reviews - 200

3.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Carla Lovelace

I called to make an appointment for a cleaning as a new patient. My appointment was made at the wrong location so I had to call back to change the location. I went in for my appt and I only received an exam. I was not told over the phone that first appointments are for exams only. Now I need to make another appointment for a cleaning. Everyone in the office was very kind.

Bud McMasters

My wife had a 12 year molar extracted. It was our first experience with Aspen Dental and everything was extremely pleasant and beyond our expectations. If the need arises we'll return.

Walter & Staci Taylor

Very professional! Little waiting time. Procedure, though an hour, seem to fly by. From the Technician to Billing associate to Manager, all were very polite and comfortable to talk with. Great family atmosphere!

Gina Mehnert

The staff was welcoming and insured all our safety during CoVid 19. Putting me at ease during my cleaning. The hygienist was friendly, professional, and very efficient.

J and D Enterprises

They are an awful place to go. I was just there in August. 4 months later filling fell out. They want to charge you money for a bunch of things you don't need. And it's there fault it fell out. Go any where but there.

Kendall Strohl

I am very disappointed with Aspen Dental.
I had a crown done at the office in Champaign Illinois which had fallen off. They reattached the crown incorrectly, I believe because it cracked a week later.
Members of the staff at the Champaign office seem to be distracted and not very friendly.
I decided to visit the Mattoon office to have the issue taken care of only to find out that the Aspen Dental name is only a name and they don't stand behind the brand.
They could not take care of the previous blunders but they were very happy to find other ways to try to separate me from my money.
I was told that I'd need to go back to the original office to have the work corrected.
I do not have any confidence that they can actually sort this out to my satisfaction and I definitely will not reccomend Aspen Dental to anyone.

Deanne Kucharczyk

Went into my first visit and The dental hygienist Page was very informative.Hanna did my cleaning and was gentle and very personable.I had several X-rays done by Kimberly and she made that a more pleasant experience by having friendly conversation.Last I saw Dr Thompson who was the best.I felt very comfortable and for me that is important.Overall experience was wonderful.

James Creighton

Despite not having an appointment and being overbooked with others, the staff got me right in for an emergency. I was treated wonderfully by all and got the necessary care, treatment and financial information needed then and for future care. No lectures or judgement either. Outstanding

Dasha Afanasova

They double booked me twice and had to reschedule. When I finally made it into the office, they were running an hour behind schedule. Will look for a different dentist.

Juan Nunez

Very friendly staff and relaxing environment. Super helpful also when not understaffed.

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Aspen Dental Hours

  • Monday 8 AM to 5 PM
  • Tuesday 8 AM to 5 PM
  • Wednesday 8 AM to 5 PM
  • Thursday 9 AM to 7 PM
  • Friday 8 AM to 1 PM
  • Saturday
  • Sunday