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Review of Team Dental Family Dentistry

Team Dental Family Dentistry:

Team Dental Family Dentistry is a dental practice located in Chicago, Illinois. The business is categorized as a dentist and offers services such as general dentistry, cosmetic dentistry, and emergency dental care. The office is open seven days a week, with hours from 8:00 am to 8:00 pm Monday through Friday, 9:00 am to 4:00 pm on Saturdays, and closed on Sundays.

The location of the practice is in the Rosenwald Courts Offices, and the office space is modern and spacious. The staff is composed of all women, who are friendly, professional, and make patients feel comfortable during their visits. The dental team is led by Dr. Covington, who is described as great and friendly by patients.

While the majority of the reviews are positive, there are a few negative reviews that mention issues with the billing and scheduling process. Some patients have reported difficulty with the online scheduling system and have recommended double-checking appointments by phone. Additionally, there have been reports of issues with incorrect invoices and difficulty reaching the bookkeeping department to correct errors.

Despite these negative reviews, the majority of patients have reported positive experiences with the dental team. Patients have praised the professionalism of the staff, the cleanliness of the facilities, and the excellent dental care provided.

Overall, Team Dental Family Dentistry is a dental practice that provides a range of services and has a friendly and professional staff. While there have been some issues with the billing and scheduling process, the majority of patients have reported positive experiences and recommend the practice to others.

Amenities

  • Wheelchair accessible elevator
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Team Dental Family Dentistry Reviews - 57

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Pamela Ray

So kinda nervous and scared when it comes to strangers and the dentist. Well they made me feel so comfortable and at home considering what I’m going through right now. I would highly recommend them for anyone who is nervous they will definitely make you comfortable. Everyone is so polite and kind!!!

Sarah Boyd

Had a great experience with the doctor. The wait time for my appointment was extremely long. I would’ve liked to been notified that there was going to be a longer wait to see doctor and why. By phone or upon entering the office. Emergencies can happen. Staff is efficient and friendly.

bolatito akinbusuyi

All d staff I met r so pleasant n professional including d Doctor, I like her service so much.

Jacqueline Edwards

This experience was not as good as before. We waited 39 minutes after the appt. time and was told that they could not service my daughter because she needed oral surgery. She was NOT seen by the doctor at all and this decision was based off of a six month old X-ray. I asked if the other wisdom teeth could be pulled and was told no due to an issue with another patient who waited 27 minutes to be seen. Both appts. were scheduled for the same time.
The doctor arrived LATE and I know this because I heard the assistant say I waited for you before I put someone in the chair.
I thought all doctors look at the schedules to see what procedures are being done and plan accordingly......... Obviously I was wrong. We scheduled a few weeks ago and should not have been told this today especially since she did not lay eyes on her and made that decision.
A call was made to the other facility to accommodate us AFTER I said we needed to be accommodated for this inconvenience.
I appreciate the young lady at the front desk for being apologetic and trying to explain what the doctor did not. I consider that very unprofessional on her part.

JEFF HUNTER

I was told of Team Dental by a friend and Dr. Baker lived up to everything that was good and professional about this dental office. The enviroment is pleasant and clean plus his staff were friendly and welcoming.

Krystle Price

I actually googled them the reviews were everything they said the were . Super nice polite courtesy and they treated me really well she explained the process and procedure.
They worked with me once I found out my dental insurance . I don’t like the dentist but they made me change my mind and I will recommend u go there for all your dental needs I wish remembered all there names very grateful n pleased.
The deep cleaning was not as bad I thought it was going to be . I am so happy that I see a difference and I can’t stop looking at my teeth .

Thank you so much TeamDental

Jayme Robinson

The wait can be ridiculous and they reschedule alot.I regret starting my root canal here. Appointments don’t matter. Doctors schedules inconsistent. I will not be continuing with them for the rest of my treatment plan

*I returned because I had to finish the procedure with them. They validated my frustration with the scheduling but that’s all.

Ruby Lovejones

A wonderful team of very qualified personnel. An almost painless experience. Kudos especially to Both doctors who serviced me. Initially Dr Baker then Dr. Raveena Shah. The entire staff was
very professional and friendly I was not nervous or tense because of the care and sensitive manner given me.
Last but not least the cost for services were very affordable. I strongly recommend this Dental-Team

Lorinda Patton

Went in for a cleaning, the doctor saw a chipped filling and repaired the tooth and an additional filling in the same day.

Craig Austin

Friendly and great service!!! Even though my appointment was at 71st location and unexpected events happened they were able to accommodate me at the 47th location at it was absolutely gorgeous!!!

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