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Creating Smiles Family and Cosmetic Dentistry: Dr. Gena Pineda

4.9

200 reviews

Review of Creating Smiles Family and Cosmetic Dentistry: Dr. Gena Pineda

Creating Smiles Family and Cosmetic Dentistry: Dr. Gena Pineda is a dental practice located in Collinsville, Illinois. The practice offers a range of services, including dental implants, teeth whitening, and periodontal treatment. The office is open Monday through Friday, with limited hours on Friday and closed on weekends.

The practice has received positive reviews from patients, with many praising the friendly and personable staff. Patients have also noted the thoroughness of the dental care provided and the expertise of the dentists. The practice is known for its ability to work patients in for emergency appointments and for making patients feel comfortable during procedures.

The practice is led by Dr. Gena Pineda, who has years of experience in the dental field. Dr. Pineda is known for her gentle touch and her ability to put patients at ease. Patients appreciate her attention to detail and her willingness to explain procedures and answer questions.

Creating Smiles Family and Cosmetic Dentistry: Dr. Gena Pineda is a great choice for anyone in the Collinsville area looking for a dental practice that provides high-quality care in a friendly and welcoming environment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Creating Smiles Family and Cosmetic Dentistry: Dr. Gena Pineda Reviews - 200

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Annette Miller

So, I was initially charged for Fluoride treatment on 05/2021. Went back in 03/2022 for my 6 month cleaning they said no charge for my Fluoride, insurance covered it. I was sure I was charged for the Fluoride during my May 2021 visit. Sure enough I found the receipt and I was. I called the office and after quite a bit of hassle from the account manager she agreed to send me a refund check. That was back in March 2022, it is now almost June, 3 months later and still no check. Yes, it was only $23, but it's not about the money it's about principle. If your going to say it's covered by insurance but then charge someone that's deceptive. This place is no different than greedy Attorneys. I won't be returning!!

Eric Moayer

This is the first new dentist I've had in many years. The wait time was short, the bedside manner was great and they have TV in the dentist room! Only real issue are the hours and how it's difficult to schedule an short notice appt when I have virtually the same work hours as them. All and all a good place. Also it's very close to where I work and live so that is nice.

Carrie Lemmon

My first time at a new dentist, I was a little nervous but after a few minutes I was fine. I had my tooth fixed looks good, then they had a cancelation so I came back got my teeth cleaned. Over all it went great, I can definitely say this is my new dentist. I will be going back every 6 months.

Kellie Strackeljahn

I like going to my dentist's office. It is pleasant and professional. I feel like the staff cares about me and my health. I trust Dr. G. Pineda and Dr. D. Pineda to give me the best possible dental care. My hygienist, Becky, has helped me change my habits for better dental health.

Lawrence Simmons

Going to MY Dentist Office is a very pleasurable experience. The staff and My Dentist are extremely helpful, knowledgeable and kind. I actually enjoy going to Dr. Genenbacher’s office.

Michael Treece

Great service and reasonable prices. Everyone is friendly. They take the time to make sure you are at ease and comfortable with procedures. My only gripe is that scheduling is really tight, but I guess that’s a testament to good business.

Ramonda Miller

I enjoyed my first visit to Creating Smiles Family and Cosmetic Dentistry. Everyone from the receptionist to the dentist were pleasant, kind, and professional. Becky was exceptional and went above and beyond to make feel at ease and answered all of my questions. She handled me with care. I am glad I chose Creating Smiles for my dental needs! Ladies keep up the excellent work! You rock!

Michelle Burgess

Been going to Dr. Gena's practice for a number of years. Staff is always courteous and friendly and truly care about their patients. They also ensure you're in no pain no matter what the procedure. Been so happy and don't plan to leave.

Linda Appel

Thank you for working me into your schedule today. It's nice to know that when a dental problem arises that I can count on getting immediate assistance from your office.
It is very much appreciated.

Linda Appel

Adrienne Fisk

I love this office! Dr. Kate is a phenomenal dentist and my experience is always perfect! I highly recommend

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