William H. Chen DMD & Associates
Review of William H. Chen DMD & Associates
William H. Chen DMD & Associates:
William H. Chen DMD & Associates is a dental office located in Granite City, Illinois. The office specializes in both general dentistry and cosmetic dentistry. The office is open Monday through Friday from 8:00 am to 5:00 pm, and on Saturdays from 8:00 am to 1:00 pm. The office is closed on Sundays.
The office offers a variety of services, including laser dentistry, fillings, extractions, and teeth whitening. The office also offers sedation dentistry for patients who experience anxiety during dental procedures. The staff is knowledgeable and friendly, and they take the time to explain procedures to patients in a way that is easy to understand. Patients appreciate the staff's gentle approach and the fact that they take the time to make sure patients are comfortable during procedures.
While the office has received some negative reviews in the past, the majority of patients have had positive experiences. Patients appreciate the quality of the work done by Dr. Chen and his staff, and many have commented on the fact that they have had pain-free procedures. The office's use of laser dentistry has been particularly popular among patients, as it allows for quick and painless procedures.
Overall, William H. Chen DMD & Associates is a great choice for anyone in the Granite City area who is looking for a reliable and experienced dentist. The office's commitment to patient comfort and satisfaction sets it apart from other dental offices in the area.
Amenities
- Wheelchair-accessible entrance
- Wheelchair-accessible washroom
Tiffany Gaskin
Absolutely love this office! I’m a 34 year old chicken and have major anxiety and they explained everything to me without being condescending or rude. They do a great job too.
William Abney
Had an appointment this morning 10am,they had some many appointments made nobody could park. And they refuse to let you put a complaint in or talk to the dentist. Now have suffer in pain over there making everyone's appointments at once. But they sure will charge 60 dollars over there doings and bill my insurance. Ty William Chen, UnitedHealthcare took a grievance statement and will be looking into the matter,said no membership users should or do they want the people that choose. UnitedHealth care to be treated like this!!
Update very nice people work here and do great work,thinking I was just having a day that morning.
Kay Young
The staff are all kind and easy to get along with, they explained everything to me beforehand and made sure I had no discomfort throughout the procedure. They do quality work in a timely matter.
Ashlei Felchlin
Dr. Chen is an incredible and very experienced and professional dentist. As someone who is understandably a bit nervous seeing a dentist, Dr. Chen is the best I've ever had. He's very friendly, gentle, and goes above and beyond to make sure I'm comfortable, all with a smile on his face. The staff is unbelievable as well and they are always super friendly and very welcoming. I would recommend this dentist to ANYONE within Granite City and even those living outside the city limits. An absolutely wonderful and pleasant experience all around.
William Burch
I once was a dentaphobe, someone who was afraid to go to the dentist. I had had a few bad experiences in the chair and my teeth suffered. That was until I started going to Dr Chen over twelve years ago. I have had extensive work done on my teeth with this office. Each time I have been reassured and felt comfortable during each procedure. Dr Chen is well versed on changing dental technologies. The last time I had a filling done it was done with no anesthetic. A laser procedure that took fifteen minutes with no pain what so ever. I would highly recommend this doctor to anyone.
joe womble
Laser dentistry is great , no shots no pain and a beautiful job well done by a very intelligent dentist.Dr Chen Had my tooth repaired in record time and no pain at all. If you’ve never experienced it,I would recommend you do it. you won’t be sorry. I recommend Dr Chen ,he’s great.
JessLovePug
Dr. Chen is the best of the best! Friendly staff and they take great care in your dental health. I have never had a shot in the mouth for a cavity since they use laser. Highly highly recommend
C I
Dr. Chen is as racist as an individual can be towards Blacks. He enforces the $65 late charge on Blacks only. He has stated that he doesn't like Blacks and will not hire them but has no problem with taking their money. It is so bad that he has even offended his employees and other clients. If you look into it, you'll find that he has high turnover. I find that disturbing considering he is Asian. I guess he feels it's ok to come to Granite City, take our money, criticize locals and take the money back to Chesterfield. I wonder what other negative views he has of those of us in Illinois.
I wouldn't have given him 1 star but that was the only way I could post this review.
I will definitely pass what I know on to others and I encourage all who read this to do the same.
Dave Wright
I've Heard lots of good things