Review of Dream Dentist
Dream Dentist: A Comprehensive Dental Care Facility
Dream Dentist is a state-of-the-art dental clinic located in O'Fallon, Illinois. The clinic offers a wide range of dental services, including cosmetic dentistry, dental implants, orthodontics, oral surgery, teeth whitening, and sleep apnea treatment. The clinic is staffed with highly trained and experienced dental professionals who are committed to providing the best possible care to their patients.
Services Offered
The clinic offers a variety of dental services to meet the needs of their patients. Cosmetic dentistry services include teeth whitening, veneers, and Invisalign. Dental implants and periodontal services are also available for patients with missing or damaged teeth. Orthodontic services, including traditional braces and Invisalign, are available for patients of all ages. The clinic also offers oral surgery services, including wisdom teeth removal and dental extractions. Sleep apnea treatment is also available for patients who suffer from sleep disorders.
Hours of Operation
The clinic is open from Monday to Thursday from 8:00 am to 4:00 pm. The clinic is closed on Fridays, Saturdays, and Sundays.
Location and Contact Information
The clinic is located at 1646 W Hwy 50, O'Fallon, IL 62269, United States. Patients can contact the clinic by phone at +1 618-726-2699.
Customer Reviews
The clinic has received mixed reviews from customers. Some customers have praised the clinic for its friendly staff and professional service. Other customers have criticized the clinic for its poor communication and customer service. Despite the mixed reviews, the clinic has maintained a high rating on various online platforms.
Note: The above description is based on the available information and does not reflect the personal opinion of the writer.
Amenities
- Wheelchair-accessible entrance
- Wheelchair-accessible parking lot
- Wheelchair-accessible washroom
Luke Winkelmann
Dr. Thompson is an amazing dentist. Her professionalism and expertise is to be admired, and she is just an all-around nice lady. I haven’t always had good experiences when choosing a dentist at random from my insurance companies’ in-network listings, but Dream Dentist worked out perfectly.
Where other dentists were giving me dates of weeks (or months) later to be seen, she was able to fit me in as a new patient the following week, during one of my rare days off work. The initial cleaning was punctual and great, and the follow-on procedure (a back molar filling) was probably the most painless & comfortable I’ve ever had, even without any sedation… Which she also offers, if that’s your preference. Also her location is super-convenient.
I will definitely be trusting her with all my preventative, restorative, and cosmetic future dental needs, and will also recommend her to friends & family.
Kaoutar Loukili
The receptionists are so nice and patient, and the doctor is super professional. What I love most is that they take the time to explain everything to you, so you know what's going on. If you're looking for a great experience, I totally recommend this place!
Shelby Winkelmann
It was my first time and I came in as a new patient. Awesome staff! Some of the best treatment I’ve received when getting my 6 month cleaning!
Halcyonistic
Much like the other 1-star reviews, I recommend a second opinion before work is done. It’s too late for me since I now have an issue with two teeth that were needlessly reworked on (one tooth looks awful from however it was filed as it now resembles a shark tooth and the other didn’t hurt until new work was done to it and I refuse to go back since she said I now needed a root canal for the damage she caused when she stated that she’d fix it for free but I ended up being charged $30 to show up for 5 minutes to hear that verdict), but it doesn’t have to be for you.
On top of that, they did an extremely bad job with the last two teeth cleanings by missing visible plaque. Don’t go to someone that will swear that they didn’t put a mark on your tooth from where they hit you with one of the tools, stating it’s always been there when it wasn’t. I have an extreme fear of the dentist, so I’m hyper-vigilant when it comes to my teeth.
While they are incredibly kind, that’s not enough to excuse the terrible work done.
Please seek other options.
Jd Lund
Had x-rays, impressions, extraction, and a partial fitted. Dr. Thompson and dental hygienists were great. I have dentist anxiety, but was put at ease slowly. Everything turned out fine. I would highly recommend Dr. Thompson and her team.
Tammi Triplett
Our family dentist retired last year so we had to find a new one. Dr. Thompson came highly recommended. She and her staff were very thoughtful. They took their time to explain every detail of the procedure to make sure we understood what was being done. My granddaughter was very pleased with the way things went. If you’re looking for a dentist, look no further than Dream Dentist.
Ondre Clay
Me and my family absolutely love Dr Thomas and her staff she answers any questions and she's so reassuring the atmosphere is welcoming we won't go anywhere else....
Oriana Robertson
I left this dentist because they work with a call center for scheduling and billing. It takes DAYS to get a callback to make an appointment and we’ve been trying to pay a bill (one that they just found “didn’t get paid” from a year ago 😡) for 3 weeks!! Worst customer service!!
Sunya Bozeman
Hello everyone!!!
If I could give this Dental Office 10 stars...I would. Dr. Thompson is a great Dentist. She is very professional, shows compassion, and is very attentive.
I have been a patient at this Dental office for several years. The staff are always very welcoming, friendly, and very knowledgeable.
The office has a very relaxed and calming ambience. Usually there is soft music playing in the background and the air has a wonderful scent.
I would highly recommend this Dental Practice. You can expect great service from a caring staff.
Clarence Williams
Dr. Thompson and the Dream dentistry team are absolutely wonderful and professional. From the first time we arrived at their office, they were kind, friendly and very supportive. Their work is top notch. My entire family comes to Dream Dentistry Currently, and I would definitely recommend Dream Dentistry to anyone.