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Review of A & A Dental Center
A & A Dental Center: Providing Comprehensive Dental Care Services
A & A Dental Center is a dental practice located in Merrillville, Indiana. The clinic offers a wide range of dental services, including cosmetic dentistry, dental implants, periodontics, oral surgery, and pediatric dentistry. The clinic is open from Monday to Friday, from 9:00 am to 5:00 pm, and on Saturday and Sunday, the clinic is closed.
The clinic's team of dental professionals is committed to providing high-quality dental care services to its patients. The clinic's dentists are experienced and knowledgeable in their respective fields, and they use the latest dental technology to provide the best possible care to their patients.
However, some customers have expressed dissatisfaction with the clinic's front desk staff. Some customers have reported that the receptionists are rude and unprofessional. Some customers have also reported that the clinic is understaffed, and they have had to reschedule their appointments.
Despite these negative reviews, A & A Dental Center has received positive reviews from some customers. Some customers have praised the clinic's dentists for their gentle and caring approach to dental care. Some customers have also praised the clinic's staff for being friendly and informative.
If you are looking for a dental practice that provides comprehensive dental care services, A & A Dental Center is worth considering. The clinic's experienced dentists and state-of-the-art technology ensure that patients receive the best possible care.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Kenneth Muth
Had a root canal as a precursor to implant procedure. When I went back for my appointment. There was a sign on the door that said we are closed for the day sorry. I called no answer. Called the following day and left a voicemail. I was never called back. Place is a Joke! If I could leave no stars I would too
Jacque Lafe
The staff is horrible not all of them but it starts with the front desk the receptionist is very very very rude. Then chiz or Liz whatever her name was after she walked away from me asking a question about my teeth she rolled her eyes. The doctors are great very nice people but the staff are horrible but if you allow your staff to act the way they do it doesn’t reflect to good on you or your image either. You could have people now believing the act of kindness is a facade just to keep the customers and money rolling in.
Maria Arnold
I've been informed that they have 1 dental hygienist who is working at 4 different offices. They said they are very short-staffed for the time being. They called to push back my appointment by a month. Keep that in mind when you try to schedule an appointment - hopefully they can keep it!
Richard Gray
Rudest office manager ever!!!! Mask are required for patients, but for her they're optional. Until she is fired, stay away from this place!!! Absolutely treated me like a dog, never again!!!! Handed me a treatment plan and told me my insurance didn't cover it, before I even saw the dentist, wth!!! Total joke!!!
AELQRU BOUTIQUE
Front Desk receptionist very rude and unprofessional. If customer service not for you please consider other professions.
S R.
We travel almost 2 hours to this dentist office. The front desk staff are rude. Dr. M.K. doesn't have his employees accept responsibility for their actions. The ladies at the front desk won't answer the phone for 30 minutes at a time. You can set a specific appointment and all your needs are not met simply because the front desk made a mistake and now the customer has to suffer the consequences. It's ridiculous. We ONLY decided to support Dr. M.k. because of my moms but not anymore. We drove out to the office a couple of times and had to turn around because we were given incorrect information. The other dentist is cool very down to earth respectful etc. It's important to respect people's space, marriage, money & time. You don't get a pass just because you're a dentist!
Smh. Respect is important. Time is precious. Patience is a virtue.
Earl B
There staff is probably the rudest group of people I have met.
I went there to have a tooth removed the dentist himself was great.
The receptionist should not work with live people ,she doesn't know how to speak with adults. The dental assistant is not a dentist she is a glorified secretary that has a Napoleon complex that should not be in the same room as people. They desperately need a revamp of that office and maybe they will keep business not mine but others
Thomas Sawyer
I called to schedule an appointment for a gum evaluation and the receptionist couldn't have been any more rude. I found A & A Dental Center on my insurance provider's website. When I informed A&A of who my insurance provider was, I was told that they never heard of them before and that I would need to obtain a provider number. I called my insurance provider and was instructed to have A&A call them to square away the details. When I called A&A back I was very rudely told that "I don't know anything about that provider". It's a real shame to basically be denied medical service because a receptionist is ignorant of my insurance provider and would not take the few minutes to call my provider to get any information needed.
Annette T
Been going to dr a and dr c for 16 yrs . I am a scaredy cat at the dentist. Both are gentle and caring! Dr a works with me on my fears and has major patience with me. Staff has always been friendly and caring. Only trust them in my mouth.
Ryan Boyd
I’ve been going to A&A for about 6-7 years now. The staff has always been helpful and informative about what I need. They’ve shown me the best solutions for my situation and also have made sure I understand exactly what’s happening during my treatment plan. I definitely would recommend A&A.