Review of Family Dentistry
Family Dentistry:
Location: 825 Broad St, Grinnell, IA 50112
Phone: (641) 236-6169
Family Dentistry is a dental practice located in Grinnell, Iowa. They offer a range of dental services, including preventative care, restorative dentistry, and cosmetic dentistry. The practice is open Monday through Friday from 7:00 am to 4:00 pm, making it convenient for those with busy schedules. Unfortunately, they are closed on weekends.
The dentists and hygienists at Family Dentistry are highly skilled and knowledgeable. They take the time to explain procedures and answer any questions their patients may have. Patients appreciate the caring and friendly atmosphere of the practice.
However, some patients have had negative experiences with the billing department. There have been complaints of confusion regarding insurance coverage and billing errors. Patients have reported receiving bills months after their procedures with added fees. These issues have caused frustration and inconvenience for some patients.
Despite these billing issues, many patients continue to visit Family Dentistry for their dental needs. They appreciate the quality of care they receive from the dentists and staff. Patients have reported that the dentists are great with kids and take the time to explain procedures to their patients.
If you are looking for a dental practice in Grinnell, Family Dentistry is worth considering. They offer a range of services and have a friendly and caring staff. However, it is important to keep in mind the potential billing issues that some patients have experienced.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Summer Slininger
Dr. Chris Marsho is a life saver! He got me in during an emergency and did excellent work. Would highly recommend him to anyone!
Travis Ankrum
Billing department is a nightmare! I asked many times if it was a in network insurance they said yes. After my surgery I went to pay she said my bill like $180 so I wrote a check months and months later I had letters from debt collector and no bill . Finally got a bill for 1,000 and they said they fix it. Never happened I keep getting bill after bill and higher charrges added. No help on there end and I wrote the check out for $550 this pass weekend to pay it off I don't want too keep paying for payment fees they add on like $8.90 one month and the next month they add on $11.00 fee. Bill keeps going up. Great Dr great service horrible billing department.
Kerry McDonald
The dentists and the hygienists are great. If they could get their billing straight and submit to the right insurance providers in the proper order I would give them 5 stars. Otherwise, it takes them 6 months several phone calls and a personal visit or two to figure it out.
Jesse Brown
I have gone to this office for 35 years. Always have gotten great service from the staff such that I have continued to keep my kids seeing there office after moving to a much bigger town. Today I found out that they cancelled all of my kids appointment due to a very small balance that was owed that I knew nothing about. I am very disappointed in there office and clearly they are only out for the bottom dollar and not to take care of there long time patients. It is very sad to me
Joe McMillen
Dr. Marsho is great with kids! Every one of my kids enjoy the dentist and look forward to their visits with him. Thanks!
Tyler Avis
Dr. Smith always takes the time to explain to you exactly what is going on and the staff couldn't be any more friendly.
werterther
Always terrific service and friendly people.
Ashley Wolterstorff
Really caring doctors and staff