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Review of Gentle Dentistry
Gentle Dentistry: A dental clinic located in Cold Spring, Kentucky, that offers services such as general dentistry, cosmetic dentistry, dental hygiene, and emergency dental services. The clinic is open from Monday to Saturday, with varying hours of operation.
While some customers have had negative experiences with this clinic, others have had positive experiences. Some customers have praised the staff for being friendly and accommodating, while others have criticized the clinic for being unprofessional and overcharging.
One customer mentioned that they had a great experience with Gentle Dentistry, as the staff was knowledgeable and friendly. They also mentioned that they had a pain-free cleaning, which was a first for them. Another customer praised the clinic for being accommodating and willing to make last-minute appointments.
However, other customers have had negative experiences with the clinic. Some have criticized the clinic for being unprofessional, with one customer mentioning that they were constantly rescheduled or asked to come in earlier than planned. Another customer mentioned that they were overcharged and that the staff was rude and difficult to deal with.
Despite the mixed reviews, Gentle Dentistry offers a range of dental services and has staff that some customers have found to be friendly and accommodating. However, potential customers should be aware of the negative reviews and should do their own research before making an appointment.
Amenities
- Wheelchair-accessible entrance
- Wheelchair-accessible washroom
Laine Blum
Their name says it all! They are SUPER gentle and tell you everything they are going to do/what to expect so you’re always aware. This is the first time in my life that I had a cleaning with zero pain (due to sensitivity and receding gums). I’m so happy to have finally found a dentist that I can actually look forward to visiting!
cherish brady
Since COVID hit, they have become unprofessional. I constantly get calls rescheduling my appointments or asking me to come in earlier than planned. Once, I showed up for my scheduled appointment and was told they didn’t have me scheduled and wouldn’t see me. The staff is nice, but its incredibly unprofessional to constantly reschedule appointments.
mike kohls
The receptionist called me at 7 o'clock in the morning telling me the air-conditioning was not working so they had to cancel my 8 o'clock appointment. So I rescheduled for 8:00 AM three weeks from the original appointment. I show up at 8 o'clock and the doors are locked. I wait around 15 minutes and then left. I called them and left a message, they called me back at 10:41 two and a half hours later and told me the doctor got caught up in traffic and that the receptionist had no key to get in the building. Seriously? Obviously I will never consider this place ever again
Catherine Hedden
Receptionist was late to open the building. The dentist & receptionist had to be called in from Louisville to work that day. Dentist then proceeded to soak me with the water pick. Requested my xrays be sent to another office 2 weeks prior & I had to call the day of my new appointment at the other office because they weren't sent!
Lisa Koors
DO NOT GO HERE. They don't have hygienists, the oral surgeon cleans your teeth (supposedly). She did an awful job. They took EIGHTEEN XRAYS. I was there in March, and suddenly now I have several cavities that they didn't find. They overbilled my insurance, luckily the insurance declined the claim, and they've called me 4 times to make another appt. Each time I tell them no, but they keep calling. They have no idea who they called and who they didn't. Very very unprofessional office.
Brandi Bennett
I truly dislike going to the dentist but my experience at Gentle Dentistry was amazing. Everyone that works there is so kind and uplifting. They all made me feel so comfortable. Not only was I comfortable but I was actually laughing sitting in the chair. Prices are amazing and so it the sevice. I would definitely recommend Gental Dentistry to anyone needing a dentist.
Teresa Turner
Very nice and personable staff. I've gone to several dentists in the past with severe pain as they cleaned my teeth. This dentist is extremely gentle and continues to ask if I am comfortable during my check up. Extremely down to earth, would highly recommend if you live in the Northern Kentucky region.
Pam Claypool
Great experience. I broke a tooth and they made it a point to get me in same day. A total relief. I don't numb easy, shared that with the doc, he was very considerate and made certain I was numb before he began. Great people, great service.
Pam Addison
I was a new patient, didn't even get to see the dentist yet. They already called me to reschedule, said they don't have enough staff.
I will be trying to find me a new dentist again.
tommy farrar
I’ve never had a dentist call me back to reschedule something that’s been scheduled for almost a month while also being on the priority list the entire time and not getting called for that either, why even offer it at that point? Just seems incredibly unprofessional and disrespectful