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Review of UK Dentistry

UK Dentistry: Providing Quality Dental Education and Services

UK Dentistry is a dental school and college located at 800 Rose St, Lexington, KY. The institution provides dental education and services to patients in the community. The facility is open from Monday to Friday from 8:00 AM to 5:00 PM. The institution offers services such as dental checkups, teeth cleaning, fillings, extractions, and orthodontics. The facility is staffed with experienced dentists, dental hygienists, and dental students who work together to provide quality dental care to patients.

The institution has received mixed reviews from customers. Some customers have praised the facility for providing exceptional dental care. One customer was impressed by the staff's commitment to patients, stating that they had never met doctors more committed to patients than at UK Dentistry. Another customer was grateful for the staff's help in keeping them calm during a dental procedure.

However, some customers have expressed dissatisfaction with the facility's services. Some customers have complained about long wait times, rude staff, and poor communication. One customer complained about the scheduling clerk's unhelpfulness and rudeness, while another customer was unhappy with the cost of services, which they felt was too high.

Despite the mixed reviews, UK Dentistry remains committed to providing quality dental education and services to patients in the community. The institution's staff is dedicated to ensuring that patients receive the best possible care and treatment. If you are looking for a dental school or college that provides quality dental education and services, UK Dentistry is worth considering.

Amenities

  • Wheelchair accessible entrance

UK Dentistry Reviews - 53

2.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Amanda Lewis

Amanda Lewis

πŸ‘ πŸ‘Ž 😐
Friendly Staff Efficient Service Calming Environment

From start to finish the staff, students, doctors, and nursesβ€” just all of them were very helpful and so friendly. I’m scared of the dentist and they were so good at keeping me calm til everything was over. They were quick and efficient but I never felt like they were just rushing anything. They took what could’ve been a scary experience and instead made it one that changed my point of view on dentist. So 10/10

beth coleman

beth coleman

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Poor Customer Service Incompetent Staff Unprofessional Behavior

i made 3 trips (driving 8 hours & having my mother take off work to drive me from my surgery) just for them to reschedule on day of my surgery after arriving. one of the people working at the desk had her husband brining everyone’s coffee and he felt the need to put his 2 cents in too when i was trying to have a conversation about the rescheduling with the front desk. not to mention they had sent me to an orthodontist for me to ask them what they think they should do to 2 of my teeth because they didn’t know.. then completely didn’t listen to what my orthodontist had said.

Zach Barnes

Zach Barnes

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Inconsistent Pricing Long Wait Times

Horrible experience altogether. I live an hour and a half away and I’ve been there at least 5 times just to see a student dentist for 10 mins and go back home. We had figured out I would need to have my teeth removed and was given a total on how much I would need to pay. I’ve prepaid a little less than half of it and now I’ve been told A completely different price that’s over 3 times the original amount I was told. Every time I call i’m on hold for at least 15-20 mins just to have the call timeout and I have to call back. When I finally get someone I’m transferred around to someone else to be told something completely different than what I was told the last time. I understand this is a university dentistry but after all this trouble i don’t even feel comfortable having them work on my mouth.

Duchess Shamway The German Shepard Service dog
Medical Malpractice Poor Treatment Unprofessional Behavior Lack of Empathy

My mother went here. The student didn't nerve block right resulting in an hour orore of torture and panic attacks where she couldn't breath. The video shw had was proof they don't care nor do the older doctor teaching care. One held her down kicking and screaming begging them to stop. I hope your proud of yourself doctor lady. My mom already has agoraphobia and has such a time leaving the house without panicking. She hasn't came out of her room her jaw is swelled like a balloon with infection. Pain beyond measure and nightmares. Look for another avenue of work. You all didn't have to treat her like an addict because she had bad teeth. Her teeth was a result of of stomach issues causing nausea and stomach cancer. I heard one of your so called trainees Label my mother. You people a ignorant and you shouldn't have put someone like my mom thru the hell you did. The Asian guy may have been rude but at least he numbed her at the end. Sorry excuses waste of time and money. People aren't guinea especially if they already have severe health issues.

Barbara Sue

Barbara Sue

πŸ‘ πŸ‘Ž 😐
Poor Service Bad Experience Unprofessional Staff

Honestly to be live an amazing state and have such a horrible experience is bad went there Thursday my daughter needed surgery no calls returned no nothing took her to regular dentist who said she has a horrible infection and the worse surgery he ever seen I give this place a SHUT DOWN IVE SEEN BEATEN DOGS TREATED BETTER

Ishara Nanayakkara

Ishara Nanayakkara

πŸ‘ πŸ‘Ž 😐
Exceptional Service Excellent Work Affordable

I have never met doctors that are more committed to patients than at UK. I had my wisdom teeth removed here (I believe by Dr. Bryant Salmon) and he made me feel completely comfortable as did the other doctors I consulted with before the surgery.

I have also had to see Dr. Aditi and Dr. Adel for other reasons and both of them treated me like family, going above and beyond to ensure my comfort and wellbeing. I cannot recommend them enough.

UK Dentistry is relatively cheaper than other places but the service is exceptional and the work is excellent.

William Sullivan

William Sullivan

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Lack of Communication Incompetent Staff

I drove my closest friend from Louisville to see the staff in Lexington months ago, because they were said to be able to take care of severe periodontal issues. My friends bar had fallen off of her bottom teeth and they didn't treat her whatsoever after a total 3 hour drive. Said they would call her back about the next step (clearly a cleaning), yet act confused about how to do so for months. My friends pain has gotten so bad that she cannot eat and wants to give up on getting care all together.

What do you guys expect will happen if you never address her pain? UK, wise up and call your patients back. Shameful

Kimberly K.

Kimberly K.

πŸ‘ πŸ‘Ž 😐
dental students interim dentures resident surgeon antibiotics ER visit kidney injury bone coming through teeth removal radioactive iodine unhappy depressed

My experience with the dental students was great. However, the rest has been hell. I was expecting great new teeth so I could visit family I've not seen in 12 years and to be with my daughter for her bday in June. The labs made my interim dentures wrong. So I'm without teeth.. The resident surgeon didn't send me home with antibiotics after full mouth extractions...got abcess, ended up in ER, and kidney injury, bone has come thru all of my mouth, so tmore surgery. Two weeks later ..I have more bone coming thru. I went thru complete teeth removal due to radioactive iodine issues. If I'd known the hellaciious experience this would be, I would have taken the broken teeth to my grave. Very unhappy, depressed

Lady Boss

Lady Boss

πŸ‘ πŸ‘Ž 😐
Long Wait Time Painful Extraction

The two people who worked on my tooth 🦷 was nice. My only 2 complaints is this: the 3 hour wait to be seen. And I felt way too much pain with my tooth extraction. I felt like I was being tortured. They said it was just pressure I was feeling. I swear to God it was more then that! They at least was kind. They got the whole tooth out no problems there. I don’t feel a lot of pain after. I hope to never have a tooth pulled again.

TheTynesha

TheTynesha

πŸ‘ πŸ‘Ž 😐
Poor Service Unprofessional Staff

Not good at all. Took my son to the orthodontist not even 5 min in the chair after rushing to get there after work for them to say nope not yet. This is the second visit of the same. Will be going elsewhere for his braces

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