UK Dentistry

I am VERY DISAPPOINTED! I need to get an extraction of all 4 of my wisdom teeth. I had my X-rays done on January 10th, and on that same day an appointment was scheduled for the surgery to take place on February 28th. When I came in for my surgery on February 28th, they said that they are not performing surgery on this day. I had to starve myself for the entire day because you can not have the surgery if you had eaten in the last 8 hours, plus I had to have someone else bring me there because you are not allowed to drive after the surgery, only to find out I was not having surgery. On top of that, they wanted to retake my X-rays on February 28th! At the end of this pointless appointment, they scheduled an appointment for May 16th for the extraction. On May 10th, I get a letter in the mail stating that my appointment has been rescheduled for August 20th. When I try calling, it says they are closed until Monday, so I call back first thing Monday morning. I am told that the reason my appointment was rescheduled is that they were not going to have anyone who can perform the surgery in on the 16th, and that August 20th is the earliest that they can have me scheduled for unless I speak to someone else, who they transfer me to, and this person does not pick up, so I need to leave a message. The answering machine says that "your call will be returned within 24 hours", but it has been 54 hours, and my call has not been returned. My dental insurance expires in the end of June, and they are pushing this out to August when it has been going on since January. My wisdom teeth need an emergency extraction, as they have been infected 3 times just this year so far, and will keep getting infected if not removed, but the customer service at this clinic is HORRIBLE! I will need to go elsewhere.

Ok, these are dental students being supervised by top-notch dentists. Yes it will take you longer. For instance I think my crown cost $350 all together which is way better than the $1000 a regular office would charge. The tradeoff is time. My crown took 3 visits usually 3 hours each. Once I was in the chair nearly the whole day. So I saved $650 but it took me probably 7 hours more than a regular dentist. Ok, so that's $90 an hour, my time is not that valuable so that is why I go here. Plus I feel good helping dental students.

This is the absolute worst place to go for dental needs unless you are incarcerated. I saw several prisoners being transported in and out while I waited. They do not use numbing spray before the numbing injections and you feel every bit of it. The laughing gas is a joke and a waste of $58.00. I would never go back to this place for anything. They removed the last 4 teeth I had left in my mouth because they were cheap as p. I will not be paying the bill because they cared nothing about their patients.

Very disappointed in the care we received for my 10yo son in the orthodontic division. We had an emergency situation and they couldn't get us in to see anyone for 4 days. I am simply stunned at the lack of care & compassion for a child.

There are many other quality orthodontic options in Lexington. Every ortho office claims to be great but when there's a problem, that's when you really see the foundation & integrity of the organization. I would rate UK Orthodontics zero stars if I could....

Do not, I repeat, Do not go to UK adult Dentistry.
I had a failed root canal- infection plus tooth had to be extracted.
Dentist had me in the chair 1hr 15min. She had no idea what she was doing, Complete torture.

The Back gum line was cut open so wide I had jaw bone protruding and a large amount of infection still left in tooth socket. This so called dentist just sewed it up sent me on my way with a Rx that couldn't be filled (this med needed to be started inpatient in the hospital)
Dr. didn't even know what she was prescribing!
I had Pharmacy contact UK twice for a new prescription with no luck, no response.
I was in excruciating pain!!!

I now have a new caring and competent dentist, who has corrected the disaster she left in my mouth.
This is just the high lights! There is more to the story..
Im still livid with what this (dr) did to me.
Avoid this dental clinic.

Worst doctors I've ever seen. My girl got her teeth pulled and didn't give her anything for pain. Take tylonel, you can only take so much tylonel. She was told the day before she would receive pain medicine. I've watched her suffer for days I think some relieve for a couple of days is not asking much. Beware if you vwt your teeth pulled there.

It was the worst experience I have ever had at a dentist before the two that was working on my teeth was really rough on me and hurt my neck really bad thay numbed my gums 8 or 9 times and also stuck the back of my jaw twice so I was stuck 11 times in the gums and jaw thay broke my root off up in my gum and had to cut the outher part out of my gums and I have 12 stitches and thay sent me home after pulling two teeth with nothing for pain it still hurts really bad and I cry at times my jaw hurts really bad it's not fair being in so much pain thay could have a lest gave me something for my pain instead of sending me home with nothing and in pain I will not be going back to that dentistry ever agine and I don't think I would recommend any one to go there.

I was in a lot of pain,and the treatment I received by students and staff was exceptional. So grateful that this school exsist and everyone involved is so dedicated.

Ridiculous expensive!!! Absolutely non sense to charge what they charge. I would not recommend going here if cost is a concern. I am almost certain you can find just as good of care at a much cheaper price.

Worst dental experience of my life. Even if you have no other option, chances are better than not you'll leave their office in worse shape than you came. They'll take your money/insurance and your time, and then they will cause enough problems to require many more visits back. Cha-ching cha-ching!
Don't go there for any reason! Find another way, that place is a trap!