Aspen Dental

From the moment I walked through the door I was made to feel at ease. All my questions were answered with knowledge and professionalism. They worked with me to find the price to meet my budget. They discussed all of my procedures until I was comfortable. We were so happy with how we were treated that my husband set up a appointment for his teeth also. I am looking forward to my new smile. A big thank you to the staff of Aspen Dental. You're the best 👌

The staff at Aspen Dental is the best! So helpful, friendly and professional. I enjoy every visit I have with them. I got cold and I was given a blanket so I wouldn't be uncomfortable. They are working very hard to make my smile perfect.

Aspen dental staff is very kind and actually listen to your concerns instead of just treating you like a number. Once you and the doctor come up with a plan of action you will see the office manager who will go above and beyond to make sure you are not having to stress about the financial aspect of the visit I will definitely be recommending ASPEN DENTAL to all of my friends.

My wife went to this location on 10/25/22. She showed up 15 minutes early to do paperwork as a first time patient and one of the front office ladies struggled getting the insurance taken care of. The hygienist measured her gums and then took a personal call while sitting next to her. An hour later after getting x-rays (who still uses those chunky plastic mouth things?) and inspected, they told her that the dentist would be in soon; she was "squeezing a few patients in" and a little behind schedule. Why are you squeezing patients in if you already have patients waiting on you?

After being there for 2 hours, the dentist finally saw my wife and told that she's got 3 cavities, then left. The staff told my wife that she wouldn't be getting a cleaning today because they "don't have time for that today". She asked if this was normal, and they said that they often times schedule the x-ray and cleaning separately. I've had dentists in Colorado, Florida, California, Texas, and I've never heard of 2 hours for x-ray and a quick inspection or scheduling them separately.

Once she was out of the chair, they started trying to upsell her on services, telling her how much it will cost after insurance, what a great deal it was, how much money she was saving...this money-centric approach sounds more like a mechanic shop or used car dealership than a dental office.

My wife recently moved here and chose Aspen because my regular dentist didn't have an appointment until January, she has opted to wait until January rather than go back to Aspen.

Dr. Becker and the rest of the staff at Aspen Dental in Paducah were absolutely amazing, so thoughtful and so accommodating. I came in super anxious and upset about my smile and I came out feeling confident and smiling ear to ear. Thank you SO much, Dr. Becker! You have brought value to my visit and I will never forget it! ❤️

I was on a tight schedule to get a crown on a tooth prior to upcoming orthopedic surgery. I took the earliest appointment I could get with any dental facility in a 50 mile area. When I explained my situation Aspen was eager to assist and assured me they would/could meet my timeframe. Not knowing anything about them I was hesitate as to why they could do what others never offered. It was a blessing that I found them. They were thorough in the examination process, explained the results of all x-rays and other tests, prices, discounts, etc. and set up all dates needed to complete the needed work prior to the upcoming surgery. Instead of worrying about the possibility of having to postpone much needed surgery to alleviate severe pain I am living in, I left assured everything was on schedule as I needed. This dental facility I would recommend to anyone for any issues. There are no hidden expenses; I was given an itemized list of service and amount for each service. I have no dental insurance and being assured of no hidden expenses could be billed later gave me confidence in their honesty. Each person from office, to lab tech, to hygienist, to dentist, to scheduling appointments and giving pricing of needed treatment, ALL were professional, explained in detail what and why they were doing things. It was the most thorough dental examine I have ever had. The first visit, consultation, since I had never been there was free--xrays, etc included. Friendly but professional. Highly recommend.

Made two new patient appointments, one in June and one in November. They rescheduled BOTH of them the day of the appointment after I’d already made arrangements to take off work, etc. The most recent appt they called me that morning to let me know they wanted to “close early for Election Day” (my appt was at 2:00pm). They lost my family’s business completely after that. They obviously do not care about their patients and are very unprofessional.

This has been the worst experience I’ve ever had in my life! Would loved to have at least gotten what I have paid for or maybe even fitted for my emergency “priority” temporary! I can’t seem to even make it past the front desk or insurance personnel to discuss the many issues that have been going on with my account!

This has been a really great dentist. Everyone is super friendly. Like we are all family. They have had to reschedule a couple of appointments the day of. The first reschedule they called me 15 minutes before appointment time to ask me to come back in a hour cause they got behind well ok except I drive about 30 minutes to get there that was no biggie. The next reschedule was the same day called me to reschedule later in day. The next one was this past Tuesday called to reschedule because my crown wasn’t in ok that’s understandable. So scheduled me for next Wednesday and said she would call me if they had a cancellation before then . Now I get a call today saying that appointment needs to be rescheduled for Dec 5 cause they had conflicts with other patients with conflicting dr appointment. I’m sorry but is my time not important. I love madi and dr becker and all the assistants but come on I make appointments to my time is valuable also.

Today was my first time using Aspen Dental and I absolutely love them!!! They are the best ...they worked me in quickly and were great. Thank you all so very much.
Vickie Myrick