Review of Aspen Dental
Aspen Dental is a dental care center located in Portland, Maine. They offer a wide range of services, including general dentistry, cosmetic dentistry, pediatric dentistry, denture care, and emergency dental services. The clinic is open from Monday to Friday, with extended hours on Mondays and early hours on Tuesdays to accommodate busy schedules.
The clinic is staffed by a team of highly trained and experienced dental professionals who are dedicated to providing their patients with the best possible care. Patients have praised the clinic for its friendly and professional staff, with many noting that they felt comfortable and at ease during their appointments. The clinic has also been commended for its state-of-the-art facilities and equipment, which allow for a high level of precision and accuracy in dental procedures.
Aspen Dental is particularly well-known for its denture care services, which include everything from denture repair to full denture replacement. Patients have praised the clinic for its ability to create custom dentures that fit comfortably and look natural, as well as for its affordable pricing and flexible payment options.
While the clinic has received some negative reviews from patients who were unhappy with their experience, the majority of patients have had positive experiences and would recommend Aspen Dental to others. Overall, Aspen Dental is a reliable and professional dental care center that offers a wide range of services to meet the needs of its patients.
Amenities
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Has online care
Lee Townsend
I have been a client at Aspen Dental for nearly fifteen years. I have always been treated courteously and made to feel important. The dental assistants are impressively knowledgeable about their job and are quick to do whatever it tak3s to make you feel comfortable and relaxed. I have always been impressed by the dentists who put the client's needs before the bottom line. They are eager to please the client's wishes, but they are honest and upfront about what is feasible and possible. I definitely would recommend Aspen Dental to family and friends.
Scott S
I visited Aspen Dental for an initial checkup and x-rays. Everyone on the staff was friendly and professional. I only had to wait a few minutes before I was taken care of, and was able to schedule an appointment for the next day to repair a chipped tooth that they discovered. Overall, I was happy with my visit.
Joe Maclean
I went in on a Monday and got X-rays done on my wisdom teeth and got an appointment the very next day to get them removed. Everyone was extremely friendly and professional. I will recommend Aspen Dental to anyone who asks… Maybe even people who didn’t ask.
Joe Sandoval
Super easy to make an appointment. Super helpful with any extra steps needed, and they offer financial assistance to those who need it. Went in for a consultation, needed a few more things and they made time in the schedule to get it done so things could move forward! 10/10 would recommend to anyone looking for a new dentist!
Katrina LeFay
I am still in the process of having work done, but what I have experienced so far has been great! The staff was friendly, their offices are following stringent guidelines regarding Co-Vid19, so I never felt I was putting myself at any kind of risk. The prices are affordable, I have paid (so far) a lot less than what I expected to. I'll review again when the work is completed, but so far, so good! Easy to get an appointment, easy to get a human on the phone, and they are very good at explaining procedures, prices, and quotes! No complaints thus far!
victoria chigowa
Dental visits scare me a lot. This morning I was just so nervous and afraid, but the staff was so kind. Dr De Lorenzo was so warm and kind, and right away I felt I trusted him in bringing my smile back.
Travis Labreck
This is a mixed review. I have been going to this Brighton Ave Aspen Dental for years and finally motivated myself to write something about it. I have really liked the DENTAL specialists here. Even thought as a rule I think the actual dentists turned over a bit or a while (wonder if Aspen is not a good company to work for??) every new Dentist was very good and nice to work with .
I have TEN starts to the hygienists here. They have taken such good care of me and my family. We love them.
As far as the administrative staff, they are confrontational and seem to have NO CLUE what is going on from an insurance standpoint. On one visit, I even called my insurance provider to confirm my understanding of my coverage was correct (funny thing is that I was paying cash for this particular visit but Aspen still wanted to charge me a co-pay in addition) and they still argued with me and ultimately charged me more. The office manager here was rude to me and I constantly have to fix Aspens (mother company) billing errors.
The PEOPLE here are great... the company needs an overhaul!
Christina Decker
Wow! Despite my error in online scheduling they were able to fit me in as a new patient. Every person there was nice, respectful, and supportive. Costing a considerable amount less than previous dentists I will continue working with them to maintain my oral health. Treatment choices were clear and realistic. Will definitely be setting up appointments for the entire family.
Kaia Palmer
Go somewhere else DO NOT COME HERE.
I got my wisdom teeth taken out and had to take out a credit card because they told me
My insurance didn’t cover much of it. I paid off the credit card within a month and thought that was that. Fast forward two years later I get a letter saying they are sending me to collections because I never paid anything. They said my insurance denied me but when I contacted my insurance they never received a claim. So they not only sent me to collections, made me take out a credit card, but every time I call for a refund they keep saying call back next week. The customer service is terrible, they staff is terrible, I wish I had the money to sue them.
B I
This was a standard visit where I was given an exam and dental plan. Everyone was professional and a detailed plan was given to me as what needed to be done. Will continue to be going to them for my dental care needs.