Review of Nortey Dental
Nortey Dental: Providing Comprehensive Dental Services with Mixed Reviews
Nortey Dental is a dental clinic located in Wells, Maine that offers a range of dental services, including cosmetic dentistry, teeth whitening, dental hygiene, and general dentistry. The clinic operates from Monday to Thursday from 8:00 am to 5:00 pm. The clinic has received mixed reviews from its clients, with some praising its services while others have had negative experiences.
Some clients have praised the clinic for its professional and courteous staff. The front office staff has been described as lovely, and the dental hygienist, Cindy, has been commended for doing an excellent job cleaning teeth. Some clients have also praised Dr. Loko, the clinic's dentist, for his gentle and patient approach, especially when performing complex procedures such as root canal treatment.
However, some clients have had negative experiences with the clinic. Some clients have criticized the clinic for pressuring them to undergo unnecessary procedures, such as taking x-rays, which they did not want or need. Some clients have also criticized the clinic for providing poor quality services, such as a substandard cleaning that left rough patches on their teeth. Additionally, some clients have criticized the clinic for being profit-oriented and maximizing the amount of services and money they can extract from insurance companies.
In conclusion, Nortey Dental provides comprehensive dental services, but its services have received mixed reviews from clients. While some clients have praised the clinic for its professional and courteous staff, others have criticized it for pressuring them to undergo unnecessary procedures and providing poor quality services. Therefore, clients are advised to exercise caution when seeking services from the clinic and to seek a second opinion if they are unsure about the necessity of a procedure.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Jason Ribet
I had an unfortunate experience with Dr Lokko.
He took an impression for a crown, and it took them about a month to have it ready only to realize in my second visit that despite spending a lot of time adjusting it, Dr Lokko cannot place the crown and the impression has to be redone! So I waited a few more weeks for the second crown to be prepared and the new one couldn't be installed either! Wow! I took the SAME CROWN in a box to the office of another dentist who could place it in a couple of minutes.
Unfortunately, I cannot recommend them because of all the hassle for a relatively simple procedure. Even if there was no issue with the crown placement, waiting about a month for it to be delivered from the lab is not acceptable.
Lorraine Harris
If you need a dentist this is the place to go.
The office is immaculate.
Tracy the receptionist is fabulous.
Dr. Lokko is amazing. He pulled my tooth and I never felt a thing. I was waiting for some pain or something and he told me it was done.
Thank you both for a pleasant experience that I never thought was possible.
I highly recommend Nortey Dental.
Lorraine
Sherry Donlon
The absolute best hygienist and dentist! My husband and I have been going to Nortey dental for the past few years after we moved here from Massachusetts.
Cindy provides the best cleaning! Meticulous and experienced. The service here is affordable and honest. I wouldn’t go anywhere else .I never take the time to leave reviews, but felt the need to share how amazing the service and staff are here.
caroline hall
Extremely professional, friendly and caring. Cindy is an outstanding hygienist, and my mouth feels fantastic after her thorough cleaning. Dr. Lokko is excellent, and demonstrates concern for his patients' comfort level during all dental procedures.
Darren Roberts
I have had very many bad experiences with dentist offices. This one is the best by far! They have great attitudes, great people, timely manner and all around a great experience every time. Constantly asking if you're okay during procedures they have a heart of gold. Dr. Lokko is the most respectful and polite person you will ever meet.
Nicky Desmarais
We left our dentist of over 10 years to be closer to our home here in wells. My 9 yo daughter and I both switched (and both of us get a little uneasy over going to the dentist). We both love nortey dental! Lauri (our hygienist) and Dr. Lokko are both lovely, skilled and gentle people. My daughter was chilly during her procedure.....they had a blanket to offer her!! Now that is amazing! Lovely place with lovely people!
T Morrison
Dr. Loko and his team are the best dental team I've ever met. They are so courteous and respectful to their patients. The office is clean and you feel safe there, the staff asks you how you are doing and they are very efficient.
Lucy Allen
This dental office is amazing! After my tooth broke, they got me in immediately. They explained all of my options and even helped me understand my insurance! Wonderful people...very professional but also very friendly. I felt very comfortable the entire time, and that’s rare on a dentist visit!
Steve Fuller
The staff is friendly, knowledgeable, and caring. Dr. Lokko made me feel at ease as he checked my teeth after my cleaning. (BTW: Cindy, a hygienist, has a great personality and made my visit fun.) This was my first visit, and I am very happy that I was referred here. I feel like I'm in good hands!
Denise Kallel
I worked in the dental field for 41 years in Los Angeles before moving to Maine 5 years ago. Needless to say I was very nervous to find a new dentist without knowing anything about them.
Dr Lokko's office is only about 2 miles from my home so I thought I'd give them a try. I started with the hygienist, Cindy. She was wonderful! Obviously I'm pretty picky about my cleanings & dentistry after having years of first hand experience. I've been seeing Cindy ever since & saw Dr Lokko only for brief exams, having x rays when necessary.
Recently, I had a tooth that I could tell had a fracture due to my symptoms. I made an appointment with Dr Lokko to take a look & decided the tooth needed a crown which I expected.
I can't rave enough about Dr Lokko's chair-side manner, his skill in preparing the tooth for the crown, making sure I was comfortable, & fitting me with a temporary crown until the permanent one could be made. Dr Lokko's assistant, Tracy, is highly skilled, professional, & has a warm, calming, personality. I'm not the nervous type in the dental chair but many people are in my experience.
The temporary crown was so comfortable I could barely tell it wasn't permanent! I had the permanent crown cemented a few days ago & the tooth feels great.
Any concerns I had about my new dentist were undone. I'm so grateful I found Dr Lokko & his fantastic staff.