Neibauer Dental Care
Dentist
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Review of Neibauer Dental Care
Neibauer Dental Care is a dental practice located in Waldorf, Maryland. The practice is open six days a week, with hours ranging from 7:00 am to 7:00 pm on weekdays, and 7:00 am to 1:00 pm on Saturdays. The practice offers a range of dental services, including routine cleanings, fillings, crowns, and bridges. The practice also offers cosmetic dentistry services, such as teeth whitening and veneers. Customers have had mixed experiences with Neibauer Dental Care. Some customers have praised the practice for its excellent customer service and knowledgeable staff. Others, however, have criticized the practice for being "money hungry" and trying to sell unnecessary dental work. Some customers have also had issues with the billing department, with some reporting receiving bills for services they did not receive. Despite these mixed reviews, Neibauer Dental Care has many loyal customers who appreciate the practice's professionalism and dedication to patient care. The practice's team approach to dental health is particularly appreciated by customers, who feel that their dental health is in good hands. The practice's staff is also praised for being courteous, professional, and caring. Overall, Neibauer Dental Care is a solid choice for those seeking dental care in Waldorf. While some customers have had negative experiences, many others have had positive experiences and appreciate the practice's commitment to patient care.
Amenities
Neibauer Dental Care Reviews - 200
4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Katreca Neale
I LOVE Dr. Allen! She has been my dentist for over 15 years. I don’t trust anyone else with my smile! Dr. Allen, Tia and Nellie are an amazing team. Neibauer has the best patient relations/customer service. They will always be my choice for dental care.
Jai Simpson
I have had a great experience at Neibauet Dental Care in Waldorf Maryland, what has made my experience so remarkable is the education I was given and a care I was given from my hygienist Miss Donna, but not to leave out the front desk staff , because they are marvelous as well , always kind, courteous respectful and utmost professionalism, the establishment is always clean, I watch all the handling and going on before my exam and I couldn't be more happier with the hygiene methods that they use. I have been taking my daughter there since she was 9 she's Now 26. This should give you some Inkling of how my experience has been nothing but wonderful.
nely andrade
It is the best dentist experience I have ever have. I was very nervous but the doctor and his assistant were so nice. My dental insurance is sucks at proving the information need to the dental office but the front desk ladies were very very patient and very nice with me. Today was my 1st time being there and I didn’t pay anything even though they don’t have all my information yet. They are the best. This is going to be out dentist from now on. Thank you!
Jean Ritter
My visit was exceptional in all areas. My service providers, Dr. Sunny and April, were extremely knowledgeable regarding what I needed to address my dental needs. I would highly recommend them to anyone for their dental services.
Stormy Ramsey
Not a good experience. Tooth was in pain prior to getting a crown replaced. I didn't understand why the doctor didn't give me antibiotics and pain medicine after working on the tooth. Anyway tooth got infected after permanent crown. Found a better dentist to perform root canal and come to find out I've been getting overcharged by this company. I have to top dental insurance from my job and it was a $200 difference in copay between the two dentist. My new dentist was recommended by my fiancé but he went to Neibauer too as an alternative and was not happy. Experience was not pleasant.
Tennille Hall
This place is fine as far as dentist but the billing department is horrible. They sent me a bill from 5 years ago and threatened to put it on my credit. Every time I visit I was told my charge and paid. After all this time I need to find another place to go because of lack of payment analysis on their part.
Janet Lee-Cabot
Dr. Allen and her staff are an amazing team - knowledgeable, compassionate and dedicated to informing the patient and making the patient feel comfortable - as comfortable as one can be going to a Dentist!
Suga Kookie And Banana Milk :3
1. If you have a very good dental insurance, please go somewhere,there are so so many great dentist around Waldorf.
2. IF your dental insurance is ok, please Be Careful: they would have hidden fee and they would overcharge you.
3. How this dentist make money：
a) Persuade you do some extra exam，like cancer scan and so on...
b) Under the regular service,there are so many hidden fee...
c) Overcharge.
d) Treat teeth washing as Pipeline work,report insurance company as Imperial Service.
e) Change your appointment whenever they have time.
f) They would do some treatment without your knowing.
They make money like these not only these,apparently more than these.
Let's get start my story:
I went there on SEP. 26, I gave them my insurance card and said: my famyly only need twice free teeth washing every year. they checked my insurance is in their network, and promised teeth washing is free under my insurance policy. They scheduled my wife teeth washing right away that afternoon and my kids and me the next day.
One month later I received a bill amount $1310.00,my insurance take care $859.00, I need pay $451.00, I go there to double check with them, they adjust the bill as $241.00, I paid it already.
How I know they make money like a).b).c)..... like that, Because they adjust the bill, that admit: they just care about the money,whatever the customer money or insurance money，but to me, the problem is:
They checked my insurance in their net work.
They Promised regular teeth washing is free under my insurance policy.
They did 8 teeth Sealant for my daughter without let us know(My daughter told me They were definitely lying.They did not do anything except washing)
But, They still charged me, even I tried to explain I used my insurance card almost ten years，I move from Rockville to Glen Burnie to Crofton, so many dentist only here is different.
Because they are liar and cheater.
Mike Riddick
Neibauer - Waldorf is a great experience each time I visit. Have never had a bad experience in all the years I have been going there.
Stacy Williams
It was a great experience. Everything and everybody gets a 10 star from me. This office seems to never disappoint me at all. They are all very welcoming and professional. From the front staff to the back everybody answered all my questions and concerns about my mouth. They take great care of me of me and my teeth always feel so clean when I leave. Always a great feeling and experience. The doctors are great as well!