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4.6

91 reviews
Dentist

Review of Copper Country Family Dentistry

Copper Country Family Dentistry:

Copper Country Family Dentistry is a dental clinic located in Dakota Heights, Michigan. They offer a range of dental services, including cleanings, fillings, crowns, and emergency dental care. The clinic is open Monday through Friday, with early morning and evening appointments available to accommodate busy schedules.

The clinic has received mixed reviews from customers. Some have praised the quality of care they received, with one reviewer noting that the dental hygienist was "very conscientious" and "cleaned very carefully and thoroughly." Another reviewer praised the clinic for fitting them in quickly for an emergency procedure and for the "friendly staff."

However, other reviewers have had negative experiences with the clinic's billing practices. One reviewer accused the clinic of being "scam artists" and "crooks" who charged mysterious finance charges and extra fees. Another reviewer had issues with the office staff, stating that they were "sketchy" and unhelpful when it came to billing questions.

Despite these negative reviews, Copper Country Family Dentistry has a solid reputation in the community and is known for providing quality dental care. Patients looking for a new dentist in the Dakota Heights area may want to consider giving Copper Country Family Dentistry a try.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Copper Country Family Dentistry Reviews - 91

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jennifer Rubin

Hands down the best dental office that I have experienced. A few years ago, my two year old had a dental emergency on a Friday afternoon and they were the only dentist in the area that was willing to see her. They have been helpful on so many levels and are always friendly and helpful. I would recommend this dentist to anyone! :)

Mike Salmi

Our family is thankful for Copper Country Family Dentistry. We appreciate the cleanliness, modern layout, and the professionalism of the facility and it’s staff.

Paul LaVanway

Dr. Bob Chalgren is a highly skilled dentist who operates a well run office using the latest technology. A very friendly and professional staff rounds out the operation, making for a top-notch experience. Two thumbs up!

Jaclyn Finkbeiner

The office staff is kind and courteous. Dr. Bob is gentle and he treats you like a person and not just another patient. The new building is lovely! This office goes above and beyond to help you out!

Melissa Stein

Dr. Bob, Joanne, Lorri and the entire staff at Copper Country Family Dentistry are very welcoming and knowledgeable. I always know that my family and I will receive excellent care and customer service.

Lynne Gerhardt

A really great bunch of people! I always feel comfortable and welcome...and actually look forward to my visits there. I really like their system of texting reminders about upcoming appointments. I find that very helpful.

Pamela Fountaine

Dr. Chalgren is very nice, but very expensive. I had a deep cleaning of my teeth and gums done and it was a total 916.00. I wont be back.

Kathryn Holappa

Very efficient process for appointments and the symptom screening. I prefer the early slots, so there is little interruption to my work day. Always friendly staff and personable!

Susanne Kilpela

I have only had a few appointments but I am very impressed with Dr. Bob, clinic and staff.

Chris K

Refused to take me as a patient when I am in the worst pain of my life. Said they don't accept delta dental insurance and I was hard to collect from in the past even though I paid them in full. The tooth that he fixed is the one causing all the pain and trouble. They have no compassion for people or will to help someone who's in need. She wished me good luck in a cocky way and hung up the phone.

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