Cooper Dental

The dental service was good, the front desk is terrible. I wasn’t told that they don’t accept insurance until after I was done and forced to pay $250. They also forced me to get X-rays even though they knew I just got them in January (insurance only covers X-rays every 5 years) and have told me multiple different reasons for that.

Unless you like paying out of pocket for services you don’t need and then being lied to, find a different dentist.

This is a top quality Dental practice. We were in the Soo for the summer and my wife had a crown come off while eating on a Saturday. She was able to save it and we contacted our dental insurance and our local California dentist and they said to go to Walgreen and get dental glue to put it on temporally until she could get to a dentist to have it cemented properly and make sure that there was no damage to the tooth or crown.

Monday we called all of the local Soo dentist to see if she could get it done right away. All of them were very busy and some were on vacation or just returning from vacation, so they weren't able to do anything for us. I am not complaining about them not being able to help us, as they have their regular scheduled patients to take care of first. Every dental office I called was very professional. Cooper dental said they would put her on a cancellation list and see if they could get her in. Cooper Dental call later that day to say they had a cancellation on Tuesday in the afternoon, so we said yes we will be there and we are cash customers to insure that they would be paid promptly.

Tuesday afternoon we showed up on time and filled out patient information and she was seen right then. Xrays and preparing of the crown and tooth was great and my wife said that she wish our regular dentist in California was as good as Dr. Cooper and also the lady that did the other duties. This dental office is CLEAN and NEAT and everyone there was very profession and a pleasure to work with. We were there only about 45 minutes total and happily paid our bill and thanked the front office person who helped us.

We recommend Cooper Dental.

The staff is knowledgable, friendly, and helpful. I learned more about my teeth in one visit at Cooper Dental than I did in 20 years of going to another dentist. They gave me more confidence by suggesting a porcelain tooth instead of what I currently had because I chipped my tooth a few years ago. Also, they let me know that I may need braces, why, and how I could find out more information. They know what they are talking about and they want to help you make the best decision for you.

Front desk person answering phone is rude. Don't ask questions or you'll get an attitude!

I was there this afternoon. I had X-rays, bite wings taken of my teeth. The staff does a good job with Covid-19 screening. I would recommend this dentist to anyone.

Love the service here. Nice environment and friendly people.