Review of Round Lake Dental
Round Lake Dental: a dental clinic located in Andover, Minnesota, that offers a range of dental services, including teeth whitening, fillings, root canals, and crowns. The clinic is open Monday through Thursday, with extended hours on Tuesdays until 8 pm.
The clinic has received mixed reviews from customers. Some have praised the staff for their friendliness and professionalism, while others have criticized the clinic for its inconsistent service and rude staff. One customer complained about a dentist who was impatient and made rude remarks, while another customer had issues with the clinic's billing and insurance practices.
Despite these negative reviews, many customers have had positive experiences with Round Lake Dental. Several customers have praised the clinic for its accommodating staff and convenient hours, which make it easy to schedule appointments around work and school schedules. Others have praised the clinic for its skilled and knowledgeable dentists, who have helped them with a range of dental issues, from cavities to root canals.
Overall, Round Lake Dental is a dental clinic that offers a range of services and has received mixed reviews from customers. While some customers have had negative experiences with the clinic, others have had positive experiences and praised the clinic for its accommodating staff and skilled dentists.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible seating
Yunhua Fang
The entire staff is caring and helpful. Dr. Zhan is thorough and explains things well. He gave me different options for my dental needs and never pushed for any treatment. I am grateful to Round Lake Dental’s dedication and service. I would absolutely recommend this office to everyone.
Sally Richter
I used to go to Dr. Swenson--miss him. When he retired, he sold to a couple of dentists. Now, I do understand that when you have an enormous loan for the practice, you need to make as much money as you can, but Dr. Zhang telling me--a person who is very meticulous about dental hygiene and taking care of my teeth and haven't had a cavity in 20 years--that I suddenly have 7 cavities is not a good way to supplement your income for a new practice.
I've actually held off writing this review for 2 years because i hadn't been back to a dentist. Lo and behold, went to see my husband's dentist who he just raves about and i have ZERO cavities.
Be wary folks. Maybe consider getting a second opinion if you don't believe the result of your exam here. Better yet, just go get a second dentist to check anyway when you are diagnosed with one here. You only get one set of teeth. Protect them and don't let some "used car salesman" dentist destroy them to make a buck. Keep your teeth and just donate the money to him if you choose, but don't let him ruin your teeth for no reason!
Ilona Hough
I have been going to Round Lake Dental for many years and brought my children in from the very early age. The cleanings are thorough and we receive great guidance on tooth care. One of my children has Autism and was apprehensive about the cleanings at first, but got comfortable and trusted the process after just a couple of visits. That was a decade ago! Dr. Swenson is missed, but I am glad to have given Dr. Zhan a chance. He seems very precise in his work, which of course delivers high quality results!
Laura Cranston
I have been going to Round Lake Dental for over 30 years. They have the best dentists around. I have been extremely satisfied with all of the work I have had done over the years. I have referred my friends and family and now there are 8 of us that are seen here. Friendly staff and flexible scheduling!
Danielle Mathson
Round lake dental is the best dentist I have been to! I enjoy it for myself and my children. They are proactive and so friendly! They never make you feel bad for not flossing as much or if you have something that needs to be fixed. They always make my kids feel comfortable, my 6 year old actually even asks to go there!
Jane Kenow-Crowe
I have been going to Round Lake Dental for about 4 yrs and I have just had a crown replaced and honestly it was such an painless procedure with Dr.Proeschel. Even the novacaine shot was painless. He is gentle but really good.I have been to alot of dentist in the last 60 yrs.and have had a lot work done but I have never been as happy with a dentist as I am with Round Lake Dental. The whole staff are great. Friendly and helpful. Kim is excellent at cleaning teeth. I have also seen Dr. Zhan who is very good.
Terry Hathaway
The best! Monica got me in yesterday on an asap basis. I'm not even a patient of theirs. I broke a tooth, I called yesterday morning, and Monica told me to come in right now and they would fit me in. And they did!!! They took several hours, patiently, to prep my tooth for a crown. I was not numbing as quickly and was metabolizing the Novocain very quickly so it took quite a bit of time. Both Dr. Zhan and Emma were so patient and really addressed my anxiety and stayed with me every step of the way. I am so afraid of dentists, but Dr. Zhan and Emma calmed me and made me feel so much better. Don't hesitate to go to Round Lake Dental!!!!
Marissa Yovetich
LOVE Round Lake Dental! From the time you walk in the door the staff are warm, welcoming and professional. The person-centered care provided by each team member makes you feel respected and valued. Thank you, thank you, Round Lake Dental, you all are wonderful and I truly enjoy and look forward to each appointment :)
Anne McLaurin
I was told I needed 2 crowns. IIn addition to the crowns they told me I had 2 cavities Dr Swenson had just retired. So it was a new dentist. With Dr Swenson I was always able to pay in full. And he would work with me after I no longer had insurance. But this time their costs had skyrocketed!
I am writing this a year later because I couldn't afford to have those 2 cavities filled after paying for the crowns. I did request a copy of the xrays they took because I was going to CA the next week and wanted to give the xrays to the dentist there. They assured me they had emailed them to me. They didn't. Even after requesting them 4x's and being told each time they would send the xrays they never did.
The dentist in CA said I didn't have any cavities. I wonder now if I even needed those crowns? I am grateful for the reviewers who shared similar experiences. Those reviews validated my experience and gave me the courage to write my own.
Emily Clark
I used to see Dr. Swenson when he practiced here and now that I am back in the area I miss him but I am so pleased with the new staff and doctors. Dr. Zhan is very detail oriented and spent a lot of time explaining the treatment I needed and gave me options that made sense to me. I appreciated them seeing me on such short notice, thank you for making me feel so comfortable!!!