Review of Round Lake Dental
Round Lake Dental: a dental clinic located in Andover, Minnesota, that offers a range of dental services, including teeth whitening, fillings, root canals, and crowns. The clinic is open Monday through Thursday, with extended hours on Tuesdays until 8 pm.
The clinic has received mixed reviews from customers. Some have praised the staff for their friendliness and professionalism, while others have criticized the clinic for its inconsistent service and rude staff. One customer complained about a dentist who was impatient and made rude remarks, while another customer had issues with the clinic's billing and insurance practices.
Despite these negative reviews, many customers have had positive experiences with Round Lake Dental. Several customers have praised the clinic for its accommodating staff and convenient hours, which make it easy to schedule appointments around work and school schedules. Others have praised the clinic for its skilled and knowledgeable dentists, who have helped them with a range of dental issues, from cavities to root canals.
Overall, Round Lake Dental is a dental clinic that offers a range of services and has received mixed reviews from customers. While some customers have had negative experiences with the clinic, others have had positive experiences and praised the clinic for its accommodating staff and skilled dentists.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible seating
Megan Schulte
My family has been coming to see Dr. Tom for over 13 years now. I have been seeing him since I was a little girl and I have only the best memories of his work and the staff. I look foward to all of my visits because I am always treated like family. Your smile is the first thing people notice about you and I am glad mine has been cared for by such a wonderful group of people. When I have a family of my own some day, I look foward to bringing them in to Round Lake Dental. ❤
Char Miller
I have seen Dr Swenson for 20+ years. My son who is now 28 has seen him since he was 8 yrs old and still sees him on a regular basis. My husband who hadn’t seen a dentist when we first got married has been seeing him now for 19 yrs. He has always hated dentists and says that Dr Swenson is the only dentist he will ever see and has been seeing every 6 months. Dr Swenson has also been very kind and generous with my elderly mother (now passed) who had no insurance and helped her with some emergency needs- God Bless him! We are not sure what we will do should Dr Swenson ever retire. He has always been very kind and straight to the point about our dental care. He has never recommended any treatment that was not necessary and if he was not able to do a procedure he has referred us to other first class professionals. He and his staff run a very clean, professional, and welcoming clinic. I would recommend them to anyone, even little children.
Fast forward to May 2019
I was very reluctant to see a new dentist after Dr Swenson retired. I was just in today and had seen Dr Proeschel. He was very kind and compassionate. He was very patient with me and explained very well as to why I was having issues. Thank you Dr Proeschel for reassuring me I didn’t need a root canal which is what I feared. The front desk staff as usual are very kind as well. I will continue going to Round Lake Dental.
Dean Bartosch
I moved, so I needed to switch Dentist's. Dr. Zahn and his staff took such good care of me! I get very nervous at my appointments, Assistant Heather put me at ease, and before I knew it, I was all done! 5 STARS!
Rebecca Questad
Thank you so much to Round Lake Dental! We were in MN visiting from NY and our son needed to be seen for a post wisdom tooth extraction infection. The staff made room to see him immediately. Thank you to everyone for your professionalism and for quickly getting him on the road to recovery!
Kristina Messer
My experience was great! Kim was excellent!! She was pleasant to work with. I felt no judgement from anyone. I love the doctors who were thorough and have a wonderful bedside manner. Thanks for making my smile shine!!! 😬
Donna Ranallo
I have been a patient of Round Lake Dental for several years and I was very sad & somewhat concerned when Dr. Swenson retired. I have TMJ so having any type of dental work that requires my mouth being open for a long period of time is not only challenging, but also can be painful. I also clench my teeth so they are very sensitive. I discussed this with Dr.Zhan prior to the work I needed done. He made sure I was comfortable through my whole procedures and I didn't feel a thing! He is very patient and understanding. I highly recommend Round Lake Dental and Dr. Zhan, and the supporting staff as well!
Lena Stevenson
I have been coming to Round Lake Dental for 20+ years. My whole family are clients, husband, and 4 children starting from their first appointments at about a year old, and now my first grandchild will be a client of round lake dental. We will all miss Dr.Tom, a fantastic, loving, caring and concerned Dr. but, we are excited to continue at Round lake Dental with Dr. Zahn & Dr. Proeschel!
April Lenzmeier
Awful care for my daughter receiving her first ever filling. No Novocaine was used and it was complete torture for her. She laid there and cried the whole time. She was on Tylenol for the pain for days after the filling. Now she thinks that's the way it is every time you get a filling or see a dentist. We will NEVER go back to this dentist. Horrible!
Teresa Strand
My family (2 adults, 4 children) has been receiving dental services from Round Lake Dental for nearly 12 years. We have had EXCELLENT service from both Dr. Swenson and all of the hygienists we have seen there. Very professional yet friendly, great at dealing with kids, very comforting and reassuring when needing major work. I would HIGHLY recommend them to anyone looking for a new dentist. The only reason we are changing dentists now is because Delta dropped Round Lake Dental from their list of in-network providers (not by Round Lake's choice). Our family of six can't afford to pay up front for services, so we are very sadly looking for a new dentist. If Delta picks Round Lake up again, we will be back in a heartbeat! Thank you for all you have done for our family, Dr. Swenson and staff!
Stacey Rasmussen
UPDATE: The team at Round Lake Dental reached out and offered to make it right. I meet with the other dentist at the office and he gave me several options. He made me feel very comfortable. He let me choose which option for the repair that I thought would work for me the best.
The new dentist, Dr. Zhan is terrible. I have been coming here for over 20 years and loved Dr. Swenson and his staff. The first time Dr. Zhan worked on me he shortened one of my side front teeth for no reason and would not take care of it. As a matter of fact he had every excuse in the book about how he didn't touch my tooth. Like I didn't know what it looked like before he worked on my teeth. I even showed him pictures of before he worked on it and after and he still had excuses. Asking me questions like how old the picture was and telling me my mouth was numb so how could I even know what he was doing. Telling me it looked like that before. Dr. Zhan has damaged my tooth for life and he really didn't seem to care. He also bills for extra charges that Dr. Swenson never did. If your looking for a replacement for Dr. Swenson keep looking it is definitely not Dr. Zhan.