Review of Tweet Pediatric Dentistry, PLLC
Tweet Pediatric Dentistry, PLLC is a pediatric dental practice located in Chanhassen, Minnesota. The practice specializes in providing dental care for children from infancy through adolescence. The office is open Monday through Thursday from 7:00 a.m. to 2:00 p.m. and closed on Fridays, Saturdays, and Sundays.
The practice is led by Dr. Tori Conrad, who is known for her gentle and compassionate approach to pediatric dentistry. The office is decorated with colorful murals and features a train set in the waiting room to help put children at ease. The staff is friendly and welcoming, and they go out of their way to make sure that children feel comfortable during their appointments.
While the practice has received some negative reviews from customers who were unhappy with their experiences, the majority of reviews are positive. Many customers have praised the practice for its friendly staff, comfortable atmosphere, and excellent care. One customer wrote, "Best experience! My daughter is special needs and rarely lets people near her mouth, Dr. Tori was just amazing and made my daughter so comfortable to do a full exam." Another customer wrote, "Who knew the dentist could be so much fun! My 2.5 year old loved the tablets and train table in the waiting room, the TVs on the ceiling during her visit, and the prize machine before going home."
Overall, Tweet Pediatric Dentistry, PLLC is a great choice for parents looking for a pediatric dentist in the Chanhassen area. The practice offers a comfortable and welcoming environment for children, and the staff is dedicated to providing excellent care.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Madeleine Gienau
Upon arrival, I was more than impressed. Everything was super clean & you can tell Tweet pays attention to all of the details. We came in for a tongue tie revision for a two month old. Dr. Conrad & her staff were so professional along with empathetic & I could tell I was in good company of other moms. I cannot wait to also take my three year old there for cleanings! So far, he has loved coming in to play with the train set that is in the room off of the waiting room (we always have to end up staying just a little longer for that reason). All in all, I would highly recommend Tweet. Getting procedures are never fun, but it definitely helps knowing your kids are with people who truly has a passion for giving them the best care possible.
Laura Waterman
I have 2 children, my daughter is neurotypical and my son is neurodivergent (Autism, ADHD, epilepsy). I have made it clear what his special needs are, he will need more time, requested private room, etc.
If your child is neurotypical, can sit still, readily allows a stranger in their mouth-sure, Dr. Tori is acceptable, even sweet and super friendly. My daughter is an angel and does fine there.
However, if your child has special needs, requires extra attention, patience and compassion-DO NOT go to Tweet. We have tried to remain patient with Dr. Tori’s care, gave her the benefit of the doubt the first time my son and I left in tears…maybe she was having a bad day. But today it happened again and we will never go back.
The hygienists are lovely and have been wonderful with my son, so gentle and kind. But, Dr. Tori does nothing to even try to put my son at ease. She is rude, impatient, disrespectful in her tone of voice. When I asked questions about sedation dentistry, she interrupted me, with short and curt responses.
She gives up on the cleaning/exam very quickly when it’s not going HER way, when maybe all my child needs is a short break and try again. She doesn’t have any understanding and compassion for children with special needs. Just so incredibly discouraging. How can you be a pediatric dentist and treat special needs children and their families with such disrespect?
Zoe Prince
Went to the dental office. The hygienist was kind, but the dentist came back, didn’t introduce herself, asked my 3 year old daughter if she could look in her mouth and she said “no”. So the dentist took off her gloves and said “okay then I’m not going to. Come back when you’re ready” and walked away. Should not be working with children. Horrible people skills. She didn’t even try and ask her more than once.
Betsy Donaldson
We’ve been coming to Dr. Conrad since our daughter had her teeth first pop out! The doctor and all the assistants are amazing and my daughter just loves coming to the dentist!
Heather Faber
It really doesn't get any better than Tweet. From the receptionists, to the hygienists, and Dr. Tori- every single time we visit, it is a positive experience. I chose them based on a recommendation from a friend and have now recommended it to three other friends who also love Tweet. The atmosphere is calm and relaxing, the staff is patient and gentle. Our daughter had an unexpected cavity while getting her cleaning and rather than having to make a separate appointment where my daughter's anxiety would increase, we were able to get it filled right there during the same appointment and be done with it.
I wish they had a Tweet for adults!
Roxanne Cortinas
We used to live in Chanhassen and now live in downtown Minneapolis. My son gets excited to visit tweet for his cleanings!! This is why we drive to see you guys! Thank you for your excellent service and care!
Carly Widmer
My kids love going to the dentist at Tweet and very highly recommend it to everyone we know. Everyone we have encountered has been very kind and responsive to the emotions displayed with first dentist visits and experiences. Nothing is ever pushed so that it is not something the kids will correlate the dentist with anything negative. An abnormality on an X-ray was explained in an easy to understand and reassuring way. LOVE Dr. Conrad and her staff.
Kelsey Gempeler
Our two girls, ages 2 and 5, LOVE going to the dentist due to the staff and the experience they create for the kids. The staff is very kind, gentle and they make the kids feel extra special. Besides the amazing care they provide, their new building is beautiful and very welcoming. We are so happy to have found Tweet Pediatric Dentistry for our kids!
Erin Olson
Love this place. Dr. Tori is amazing with toddlers and babies! We have been in for checkups and procedures. Dr. Tori is very knowledgeable and great with kids - as is her entire staff.
Dental health is so much more important than previous generations of patients (and dentists) thought. Dr. Tori and her staff are a very big part of the success of dental health for our little ones. My kids are free from cavities, solved eating/gaging issues, and a strong desire to go back and get their teeth "tickled". Making good oral health habits easy.
Pedro Retes
Dr. Tori is so great with kids. My Daughter had previous bad experience, and no more since going to Tweet! We absolutely love going to Tweet. Great atmosphere that is designed to help children be comfortable and the staff is amazing. I would highly recommend.