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Review of Woodbury Smiles Dentistry

Woodbury Smiles Dentistry: Providing Comprehensive Dental Care Services in Woodbury, Minnesota

Woodbury Smiles Dentistry is a dental clinic that offers a wide range of dental services to the residents of Woodbury, Minnesota. The clinic is staffed with experienced and knowledgeable dental professionals who are dedicated to providing the best possible care to their patients. The clinic is open from Monday to Friday, with extended hours on Tuesday and Wednesday to accommodate patients with busy schedules.

The clinic offers a variety of dental services, including general dentistry, cosmetic dentistry, oral surgery, and teeth whitening. The clinic's dental hygienists are highly trained and skilled in providing preventive care services, such as cleanings and exams, to help patients maintain good oral health. The clinic's oral surgeons are experts in performing complex dental procedures, such as extractions and dental implants.

One of the unique features of Woodbury Smiles Dentistry is their Smile Membership program, which provides patients with access to discounted dental services and exclusive promotions. The clinic also offers flexible payment options to help patients manage the cost of their dental care.

While the clinic has received some negative reviews regarding long wait times and poor customer service, the majority of patients have praised the clinic for their knowledgeable and thorough care, gentle and kind staff, and clear explanations of procedures and billing.

If you're looking for a comprehensive dental care provider in Woodbury, Minnesota, Woodbury Smiles Dentistry is definitely worth considering.

Amenities

  • Has online care

Woodbury Smiles Dentistry Reviews - 200

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Chimeng Vang

Would rate zero if I could. Bad customer service and long wait times.

Kamlesh Dave

Absolutely love this place, Dr Wilkinson and staff are very friendly and helpful to make sure you are satisfied with your services without being over charged. I would definitely recommend them for anyone needs quality dental work.

Amanda Anderson

Very friendly and professional. Dentist was great and very knowledgeable. Tesa at the front desk was the best made me feel very comfortable

Sarah Koski

I have been petrified of the dentist for the last 5 years, long story short I’ve needed a root canal done for the past 3 years and have neglected it due to my anxiety and fear. The people at Woodbury Smiles have changed my whole outlook with the experience I had for my procedure. They kept me comfortable and did everything to make me as comfortable and stress free as possible. Thank you Woodbury Smiles! I am extremely thankful to not be too scared to go to the dentist and get the care I need! Would recommend to anyone looking for an amazing dentist! A bonus of it all is they 3D printed my crown in 12 minutes! No second appointment needed!

Sneha Ponnusamy

Procedure 1: Cerecfired Crownpost

Dr. Ibraheem AL Khafia is an excellent dentist. He took the time to explain every procedure he was doing. No pain or problems with the dental procedure and temporary cap and he goes above and beyond the call of duty to make sure you understand what you should do with your teeth and mouth so you do not have future health risks. I found him to be very professional and truly caring about your oral health. Front desk is really very sweet.

Jonathan Chavalas

Awesome place, in and out quickly and they take great care of you. Everything was explained easily and clearly, and the care was excellent. I would certainly recommend for anyone looking for a dentist in the area.

Rob

Wish I could give more stars! Great place to go for dental work. Got two major surgeries done here and both went exceptionally well.

Amie W

This is an excellent dental practice. As a first time client I was able to get an appointment very quickly for what turned out to be a cracked tooth that needed a crown. Dr. Wilkinson and the entire staff was very professional and concerned about my care and comfort. The facility is equipped with state-of-the-art technology and procedures that they share with you every step of the way. They accept dental plans (different than insurance) that greatly reduce the costs of procedures and the crown was made on site the same day eliminating the need for temporaries and follow-up appointments. I highly recommend Woodbury Smiles Dentristry.

Emily Batroot

Always a good experience, never any judgment or guilt.

Kristina Scanlon

I had three issues with my last appointment. I called the day after to speak with a manager. I was told that she was out of the office, but that she would return my call. This was last Thursday. I gave her the benefit of the doubt, maybe she was out of the office Friday too. I was gone over the weekend and Monday too, although they were unaware I was gone. Tuesday I was too tired to worry about it, so I called again on Wednesday since I hadn't heard back yet. I was told the manager was only there 1 or 2 days per week, but not today, and that she had been given the message. Today is Thursday evening, after business hours, and I have yet to receive a call. I would call that extremely unprofessional, and I have been the opposite. I am very disappointed in the lack of customer service. The ONLY reason they get two stars is that although I had issues with my appointment, the staff were very hospitable.
The issues I had:
I told them at my second visit last week that I needed a refill on my prescription toothpaste. I have TERRIBLE anxiety and I was so distracted by that and the gum procedure that they did, that I forgot to ask again. I shouldn't have to ask twice, and I still have no toothpaste from them which isn't all that surprising if I can't even get a phone call.
I also opted for the gas (nitrous) which I had to pay for out of pocket as I have no insurance. Two separate times they asked if it was working and I told them no. They wanted to get started, which I did agree too, andI will not in the future. I asked after that to have it turned up again. I never felt any relaxing effect until the very end, and I paid a lot of money for it.
I noticed when I got home that I had small brown spots on my teeth near my gums on two teeth. I can't say either way if they were there before this visit, but I know they weren't there at my visit 6 months ago. I would expect them to bring it to my attention if they saw it, as that is their job. Otherwise, it was caused by their gum treatment. Either way, I can't even communicate with them because nobody will call me back!

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